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Review Highlights
Birthday celebration

Very clean and nice place but staff were very unhelpful and most of the treatments were unavailable... read more

Reviewed 5 days ago
Laken D
via mobile
Birthday Visit

Overall I had a nice time, the grounds were lovely as ever and my lunch was wonderful. However... read more

Reviewed 1 week ago
KLewis9
,
Holland-on-Sea, United Kingdom
via mobile
Read all 331 reviews
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Traveller Overview
  • Excellent38%
  • Very good27%
  • Average16%
  • Poor9%
  • Terrible10%
Travellers talk about
“buffet lunch”(13 reviews)
“course dinner”(9 reviews)
“garden room”(6 reviews)
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Contact
Thorpe le Soken, England
Website
+44 1255 860050
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Reviews (331)
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LanguageEnglish
119
91
54
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34
Show reviews that mention
All reviewsbuffet lunchcourse dinnergarden roompool areaan overnight staymy mumminute treatmentchanging roomsrelaxation roomfood was lovelyextra treatmentssauna and steam roomtreatment roomsbirthday treatstaff were friendlygood sizevalue for money
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1 - 10 of 330 reviews
Reviewed 2 days ago via mobile

My wife and I had an excellent time at Lifehouse. All the staff were super friendly, helpful and really looked like they enjoyed working there. We spent two nights at the spa with a lovely view of one of the lakes from our room. We...More

1  Thank Chris W
Reviewed 2 days ago

I booked this as a birthday surprise for my partner and planned everything with perfect timing.... the staff ruined it. I had scheduled treatments for 3.45pm, to give us enough time to check in and use the spa after. When we arrived our treatments had...More

Thank Cat J
Reviewed 5 days ago via mobile

Very clean and nice place but staff were very unhelpful and most of the treatments were unavailable disappointing

Thank Laken D
Reviewed 1 week ago via mobile

Perfect escape for peace and relax. Pleased customers service, very nice relaxed environment and highest level treatments. Really looking forward to return 💗

Thank Z B
Reviewed 1 week ago via mobile

Overall I had a nice time, the grounds were lovely as ever and my lunch was wonderful. However - the jacuzzi in the spa is getting tired now ... tiles missing and head rests broken, a little disappointing. In addition, there was a rather disruptive...More

Thank KLewis9
Reviewed 3 weeks ago via mobile

Booked a two day stay at the spa hotel, first visit. Booked this hotel for the range of vegetarian offers on menu but once arrived found that the menu had completely changed and did not have a very good choice for vegetarians or other foods....More

3  Thank Paul T
Reviewed 3 weeks ago via mobile

Arrived on Monday 20th for a spa day with a friend our manager should have been with us as well but due to family issues couldn’t make it I’d been to the old life house on many occasions and always loved it but this time...More

2  Thank kellywest1962
Reviewed 4 weeks ago

past its sell by date. visited earlier this month. no hot water in spa or changing rooms. was told the mains had a break and so had no hot water also told that the boiler was not working so no hot water. the hot tub...More

2  Thank bobkat666
Reviewed 4 weeks ago via mobile

We were gping for a getaway however didnt feel like it. Just a garden with facilities. Had massages that i felt were pretty mediocre. Also didnt find people in their bathrobes quite revolutionary or innovative.

1  Thank Rasha H
Reviewed 4 weeks ago via mobile

The Lifehouse spa is a well oiled machine which runs like clockwork! The staff are like little magical elves, non intrusive and wonderful! My husband and I were very generously treated to an overnight stay for our joint birthday present. We had a couples massage...More

Thank Lou M
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Nearby RestaurantsSee all 9 restaurants in Thorpe le Soken
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Nearby AttractionsSee all 2 nearby attractions
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Questions & Answers
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geraldine774
Dear Alan, Thank you so much for my mention within your testimonial. It was much appreciated. As you are aware I am a more mature therapist which unfortunately many high street salons, spas and agencies seem to have issues with. What happened to good old fashioned experience, knowledge and wisdom along with the ability to think out side of the tick box. Recently I was rudely asked my age which I am sure you are well aware of The Equality Act 2010 put in place to protect an individuals characteristics, one being ageism.... This local high street spa who carried out an interview in the reception area was more concerned about what products I was trained in as apposed to asking about the range of clientele I have worked with in my 25 year career.... that being all ages, cancer patients and a hospice environment. I was appalled and explained that I was not at liberty to answer that question, however I knew even before that I would not be placed and thank goodness too! I have to say on behalf of Life House Spa they do employ a range of therapists including the more mature. I would have been offered a permanent position if the distance was not an issue. Luckily after being in the industry a very long time I have a good private client base that keeps my ticking along. Thanks Alan. x
16 May 2018|
AnswerShow all 2 answers
Response from alanwestlondon | Reviewed this property |
that's appalling - experience and quality all the time. wish I was closer to your private practise - cannot recommend you enough. Ab Fab
0
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peter r
5 April 2016|
AnswerShow all 4 answers
Response from Carolexis | Reviewed this property |
When I was at Lifehouse Spa in November, the bar area was lovely and clean and the staff were super helpful, unlike Eden Hall Spa where I went in August which was dirty and slovenly in every area; bar, lounge, pool, etc.
0
Votes
Theresa V
11 November 2015|
AnswerShow all 6 answers
Response from Emma M | Reviewed this property |
Yes it does, and little wrapped soaps!
0
Votes