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Chepe

Opens in 24 min: 8:00 am - 2:00 pm, 3:00 pm - 6:00 pm
Open today: 8:00 am - 2:00 pm, 3:00 pm - 6:00 pm
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Review Highlights
Fabulous train excursion

This was the highlight of our 8 day tour with A Closer Look tours out of Phoenix, AZ. The train... read more

Reviewed 2 days ago
Ruth C
Copper Canyon Adventure

I have wanted to do this trip fir a while and it just fit into my schedule - because it was a tight... read more

Reviewed 19 September 2018
planetgirl711
,
Lagunitas california
via mobile
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1,184
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Certificate of Excellence
Traveller Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“first class”(62 reviews)
“dining car”(46 reviews)
“el fuerte”(84 reviews)
About
¡The most espectacular train trip in the world! Every day since 1961, El Chepe ventures into imposing landscapes of the Sierra Tarahumara, until it reaches the area that encompasses the most representative characteristics of the Tarahumara culture...more
Opens in 24 min
Hours Today: 8:00 am - 2:00 pm, 3:00 pm - 6:00 pm
See all hours
Suggested duration: More than 3 hours
Contact
Calle Mendez y 24 | Col. Pacífico, Chihuahua 31030, Mexico
Website
+52 800 122 4373
Call
Most Helpful Positive Review
Reviewed 16 December 2014

Copper Canyon We were a group of 10 Australians who did the El Chepe train journey through the Copper Canyon in Nov 2014 and, in short, we had a ball and would highly recommend the experience. We had spent a few weeks in Cabo beforehand...More

53  Thank T-Ripper-Ty64
Most Helpful Critical Review
Reviewed 21 August 2013

I dreamed about going on the chepe train and when I did I was very disappointed. I took the first class because I expected to find something special. When I arrived at the train station in Chihuahua to buy my tickets the people were very...More

11  Thank mexamerita
Reviews (1,010)
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All reviews first class dining car el fuerte train ride copper canyon beautiful scenery bucket list hour trip buy tickets two hours grand canyon a nightmare comfortable seats three days the entire trip adventure park take photos
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1 - 10 of 263 reviews
Reviewed 2 days ago

This was the highlight of our 8 day tour with A Closer Look tours out of Phoenix, AZ. The train (1st class) was comfortable, and the scenery was spectacular. Dining car was average. Very enjoyable adventure. Always felt safe.

Thank Ruth C
Reviewed 19 September 2018 via mobile

I have wanted to do this trip fir a while and it just fit into my schedule - because it was a tight one I used Copper Canyon Adventures Tour agency That way - with limited- time I got to get a good hit of...More

1  Thank planetgirl711
FerrocarrilChepe, Equipo de atención a clientes at Chepe, responded to this reviewResponded 19 September 2018

Hello Planet Girl, we hope to see you again soon, so you can enjoy more of the Copper Canyon. We are glad that de ride was enjoyable!

Reviewed 17 September 2018

I will be traveling on El Chepe and have no idea how to buy tickets in advance. We are leaving from Chihuahua to Los Mochis. Does anyone know how i can purchase tickets online?

28  Thank Silvia C
FerrocarrilChepe, Equipo de atención a clientes. at Chepe, responded to this reviewResponded 17 September 2018

Please contact us at the number 01 800 1224 373 o at the mail chepe@ferromex.mx

Reviewed 17 September 2018 via mobile

From Los Mochis to Creel is breathtaking and fabulous, from Creel to Chihuahua I would recommend you take the faster bus, views are not worth the slow train ride, late (3 hours in our case) departure. We booked tickets in UK via email and paying...More

1  Thank donnamgreen
FerrocarrilChepe, Equipo de atención a clientes. at Chepe, responded to this reviewResponded 17 September 2018

Hello Donna, thanks for your comments, we are working to get a online payment platform. Well keep working to improve the service. Glad you enjoyed the experience.

Reviewed 12 September 2018

We began planning our trip before the introduction of the new Chepe Express but once we knew about it we adjusted our plans. We chose the Executive Class tickets, and while they are more expensive, to us it was completely worth it: the wonderfully comfortable...More

1  Thank RonSanLuisdelaPaz
FerrocarrilChepe, Equipo de atención a clientes. at Chepe, responded to this reviewResponded 13 September 2018

Hello Ron, thanks for your comments. We are happy that you enjoyed the experience and we are sorry that you had to cancel one of the segments due to the heavy rains. We hope you join us again!

Reviewed 12 September 2018

Take first class regional train for using the dining car. Food is good. Great views. Get off in Creel and return to Los Mochis. After Creel no real views.

1  Thank Julia G
FerrocarrilChepe, Equipo de atención a clientes. at Chepe, responded to this reviewResponded 13 September 2018

Hello Hoolia, thanks for your comments.

Reviewed 5 September 2018

My family and I wanted to experience the Chepe, we heard so much about it and we saw they have renovated cars and seat, so we took a tour. Nothing we expected, traveling across the Sierra and the cannons was impresive but the train was...More

Thank Diana T
FerrocarrilChepe, Equipo de Atención a Clientes at Chepe, responded to this reviewResponded 10 September 2018

Hello Diana, thanks for your comments, we will work to improve the Chepe Regional services.

Reviewed 28 August 2018

One of those unique experiences that exist in Mexico. The express service of Chepe is excellent. Thanks to the crew, especially David and Fernando for their attention and their pleasant conversation. The delicious food; the freshly baked sweet shells (typical bread) have been unforgettable. The...More

1  Thank raulcaba
FerrocarrilChepe, Equipo de atención a clientes at Chepe, responded to this reviewResponded 28 August 2018

Hello Raul, we are pleased to know you enjoyed your experience. Hope to have you back soon!

Reviewed 17 August 2018 via mobile

We found the website confusing so planned to leave Los Mochis on Monday but no train until Tuesdsy. We got to the station at 5 AM and got in line. There was only 1 ticket seller and many people. At 5:45 we were almost to...More

Thank SeaTurtleSuz
FerrocarrilChepe, Equipo de Atención a Clientes. at Chepe, responded to this reviewResponded 22 August 2018

Hello Suz, well check out about this ticket problem you had, sorry about the inconveniences it caused. We hope the rests of the service was to your liking.

Reviewed 31 July 2018

My friend and I just went in a train trip from Creel to Los Mochis "El CHepe", we had the most amazing views during the trip...it was raining so the train was late almost 3 hrs, then we stopped somewhere because we have to wait...More

2  Thank Rosa I
FerrocarrilChepe, Equipo de atención a clientes. at Chepe, responded to this reviewResponded 1 August 2018

Hello Rosa, thanks for your feedback, we will take your comments to the corresponding area about the bathrooms and food. About the delays in the schedule we are sorry but due to rain we have to reduce speed for safety reasons. We are also working...More

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Questions & Answers
Ask a question
Flyer01898265899
15 November 2018|
AnswerShow all 6 answers
Response from FerrocarrilChepe | Property representative |
Yes, we have.
0
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annieo62
24 September 2018|
AnswerShow all 9 answers
Response from Silvia C | Reviewed this property |
I emailed them a while back I got a reply the next day, however I have heard from them since for tickets and I leave this weekend
1
Vote
_lynellwellman
11 September 2018|
Answer
Response from FerrocarrilChepe | Property representative |
Hello, if you are talking about the Urike Restaurant on the chepe Express you can make your reservation once you board the train or you can write to operaciones@bullandtank . com
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