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Barnes Brinkcraft

Riverside Road, Wroxham NR12 8UD, England
603 782625
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we were just a number ? NEXT !

holiday taken 3rd to the 10th august 2018holiday on TOPLINER 1 £1000 wasted it needed re... read more

Reviewed 3 days ago
michaelnolan01
,
Bradford, United Kingdom
suprisingly bad upper management boat ok weather great!

Boat Merrymore 2 holiday 4/8/18 to 11/8/18 I have been going on the broads renting holiday... read more

Reviewed 3 days ago
daveLynn52
,
Louth, United Kingdom
Read all 366 reviews
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Overview
  • Excellent41%
  • Very good27%
  • Average11%
  • Poor6%
  • Terrible15%
Travellers talk about
“welcome pack” (12 reviews)
“great holiday” (16 reviews)
“bow thrusters” (12 reviews)
LOCATION
Riverside Road, Wroxham NR12 8UD, England
CONTACT
Website
603 782625
Write a ReviewReviews (366)
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All reviews
"welcome pack"
in 12 reviews
"great holiday"
in 16 reviews
"bow thrusters"
in 12 reviews
"great boat"
in 11 reviews
"living area"
in 7 reviews
"night break"
in 7 reviews
"the galley"
in 7 reviews
"boating holiday"
in 14 reviews
"shower room"
in 5 reviews
"picnic boat"
in 13 reviews
"self catering"
in 5 reviews
"sail loft"
in 5 reviews
"potter heigham"
in 12 reviews
"ludham bridge"
in 7 reviews
"bigger boat"
in 5 reviews
"life jackets"
in 10 reviews
"reception staff"
in 4 reviews
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1 - 10 of 366 reviews

Reviewed 3 days ago

holiday taken 3rd to the 10th august 2018holiday on TOPLINER 1 £1000 wasted it needed re cleaning again before we would go aboard spiders webs totally covered with masses of dead flies and we had to clean the windows after we had moored up as...More

1  Thank michaelnolan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago

Boat Merrymore 2 holiday 4/8/18 to 11/8/18 I have been going on the broads renting holiday cruisers for the past 25 years renting from approx 12 different boat yards, the big yards that still exist and the smaller family companies some that are now out...More

3  Thank daveLynn52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Booked online and found very competitive price for the whole day 9am until 5pm , parking right next to the boat was easy and free , check in was quick and easy shown controls on boat and explained safety and rules of the river ,...More

1  Thank Deano301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
strawbs85, Guest Relations Manager at Barnes Brinkcraft, responded to this reviewResponded 6 days ago

We are so pleased to hear that you enjoyed your time on the Broads and hope to see you back at Barnes Brinkcraft again in the future.

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Reviewed 1 week ago

We hired the Sunrise day boat from Wroxham for a full day. We picked the boat up at 0900 so there were spaces in the car park but parking can be understandably tight. We had booked before, so we knew to turn at McDonalds but...More

1  Thank muznju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
strawbs85, Guest Relations Manager at Barnes Brinkcraft, responded to this reviewResponded 6 days ago

Thank you for taking the time to leave your review, we are very pleased to hear that you enjoyed your day on the Broads. I will look into including more information/directions on the confirmation emails, we hope to see you again soon.

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Reviewed 1 week ago via mobile

We hired out a day boat from 9am until 5pm service was great when we arrived we got given our life jackets and off we went, young lad helping to moor the boats up was very friendly and helpful, we will definitely use this company...More

1  Thank Charlotte H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
strawbs85, Guest Relations Manager at Barnes Brinkcraft, responded to this reviewResponded 6 days ago

Thank you very much for leaving your review, we are very pleased to hear that you enjoyed your day out on the Broads and I will pass on your comments to the staff at the Dayboat centre

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Reviewed 1 week ago via mobile

We have just had a holiday with these people and it was ok in until we had problem! When we collected the boat my wife had to leave them our car keys to enable them to move our car. When we returned the boat I...More

1  Thank gwabell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
strawbs85, Guest Relations Manager at Barnes Brinkcraft, responded to this reviewResponded 5 days ago

Honestly, why would we detach your home keys from your car keys? We are sorry it happened & glad it got sorted.

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Reviewed 1 week ago

Very disappointed with our recent rental Lullaby 3 - do not rent this boat Do not book this boat if you are expecting to use the 9th bed as advertised. The boat was listed as 8-9 berth, the first number is fixed beds and the...More

1  Thank mickey87-87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
strawbs85, Guest Relations Manager at Barnes Brinkcraft, responded to this reviewResponded 1 week ago

We are sorry you felt that we had not described Lullaby 3’s bed layout correctly. It’s not a complaint we’ve had before, but can see your point and will try and amend the copy to make it clearer. It is as shown on the diagram...More

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Reviewed 2 weeks ago

Greylag goose is a relatively new holiday home operated by Barnes Brinkcraft in Wroxham. The location of the property was brilliant- with views down the river. The property could not be faulted. It is an upside down house with an upstairs living room opening out...More

1  Thank anndakin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
strawbs85, Guest Relations Manager at Barnes Brinkcraft, responded to this reviewResponded 1 week ago

Thank you very much for your very kind words and for taking the time to leave the review. Greylag Goose was one of three new properties we made available to hire at the end of last season and we are very pleased to hear that...More

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Reviewed 2 weeks ago

The holiday was great there was a couple of things which let it down. Firstly the boat was very very small for two adults i would recomend booking bigger than you need. Also Barnes didnt seem to be overly concerned with the customers it was...More

Thank Traveller1774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
strawbs85, Guest Relations Manager at Barnes Brinkcraft, responded to this reviewResponded 1 week ago

It's great you enjoyed the Norfolk Broads - it is a truly wonderful place. I'm sorry you felt we didn't look after you as well as we usually do (my only excuse is the really hot weather which is making some of us a little...More

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Reviewed 3 weeks ago

I enjoyed my holiday on the Broads - but this review is only about the boat and Barnes Brinkcraft. Summary: Barnes Brinkcraft should in my view employ a Technical Author, who hasn’t been on the Broads before, to document the fundamental operating instructions for each...More

1  Thank SeriousTraveller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
strawbs85, Guest Relations Manager at Barnes Brinkcraft, responded to this reviewResponded 6 days ago

I'm sorry and supprised to read you were so disappointed in the boat, especially as our own and Hoseasons reviews show that the majority of customers love it. It currently has a Revoo Score of 9/10 When tested, we could find no problem with the...More

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Ask a question
Questions & Answers
Steve P
13 July 2018|
AnswerShow all 2 answers
Response from strawbs85 | Property representative |
If you hire one of our Elite Fleet Cruisers you will get two outside parking spaces free of charge - if you choose undercover parking this is chargeable.
0
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