Odawara Station Tourist Information Center
Odawara Station Tourist Information Center
Odawara Station Tourist Information Center
3.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
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3.5
52 reviews
Excellent
7
Very good
21
Average
20
Poor
2
Terrible
2
Susan T
Mount Pleasant, WI597 contributions
Apr 2024 • Family
A very busy station trying to catch a train to Kyoto. The stairways depicting the arts & craft that the area is known for was interesting.
Written 8 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HUNTINGPARTY
Sevenoaks, UK528 contributions
Oct 2018 • Family
Stopped here to buy the free pass for a trip to Hakone. Staff were helpful and spoke reasonable English. Tried to pay with credit card but, as we often found, they didn't understand chip and pin so we had to pay cash.
They were very keen to give us information on Hakone and the circular route but we almost came a cropper at the first hurdle as the platforms at the station are staggered. We were following signs to the platform (11 I think) for Hakone Yumoto, saw a train that seemed to be right and jumped on. After a while one set of doors closed and then we didn't set off on time. On checking I discovered we were on the wrong platform and we jumped off before we left on a mystery tour so no harm done. But do be wary.
They were very keen to give us information on Hakone and the circular route but we almost came a cropper at the first hurdle as the platforms at the station are staggered. We were following signs to the platform (11 I think) for Hakone Yumoto, saw a train that seemed to be right and jumped on. After a while one set of doors closed and then we didn't set off on time. On checking I discovered we were on the wrong platform and we jumped off before we left on a mystery tour so no harm done. But do be wary.
Written 4 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bucketlisttravellers
Sydney, Australia3,641 contributions
Mar 2018 • Couples
This Tourist Information counter is in the train station building, across the hall from the train information counter. The staff were extremely friendly, spoke English well and gave us all the information we required.
Written 21 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
synergy
Pensacola, FL486 contributions
June 2018 • Couples
The tourist staff here were extremely helpful and trying very hard to assist us. We were given several brochures and maps in English which were very helpful. The staff spoke English well enough for us to understand exactly what we needed!
Written 25 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nadjia D
Zurich, Switzerland104 contributions
July 2018 • Family
I took my mother for her first overseas trip to Odawara. It’s a must stop from Tokyo if you want a view on Mount Fuji. This info centre is conveniently located in the train station as you arrive. However nothing can make it for the arrogant attitude of their young staff members: blasé, pretentious (they know the area, you don’t and they’ll make sure you feel that way)!
I didn’t come to visit Japan to be made to feel small when I ask questions about a complex loop in the mountains.... I gave them that feedback and I think the place would do so much better if the staff tried to be helpful and lost the unhelpful attitude.
I didn’t come to visit Japan to be made to feel small when I ask questions about a complex loop in the mountains.... I gave them that feedback and I think the place would do so much better if the staff tried to be helpful and lost the unhelpful attitude.
Written 29 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EusoffCasper
Singapore, Singapore252 contributions
Sept 2017 • Friends
The staff were helpful and there are many options of tours and plans for your choice. Pay for tickets there. Access via buses and trains are also there
Written 27 September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vicky B
Yangon16 contributions
July 2017 • Family
Kept waiting by staff ignoring me obviously wanting to change money, then told my crisp usd100 bills weren't acceptable due to small stamp marks on them. Went to Post Office the following day, got better rate and no problems accepting the bills.
Written 13 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
minikiikii
Singapore, Singapore240 contributions
Dec 2016 • Friends
Poor queue system.
Wrong information given. Wasted time walking to wrong stops which are not included in free pass.
Rude Staff ( Egypt Muslim Male), spoke in angry and irritated manner, was self defensive and gave wrong information to tourist. Unfriendly and super unhelpful. Do not approach this specific staff, reflects how unprofessional the tourist office is.
Wrong information given. Wasted time walking to wrong stops which are not included in free pass.
Rude Staff ( Egypt Muslim Male), spoke in angry and irritated manner, was self defensive and gave wrong information to tourist. Unfriendly and super unhelpful. Do not approach this specific staff, reflects how unprofessional the tourist office is.
Written 11 December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erlan2013
Bogor, Indonesia165 contributions
Apr 2016 • Couples
Place to ask where to go in Odawara, especially if you want to go to Hakone. You can go by train or bus. They have different unique features. ask them for detail.
Written 5 May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
seafare74
SF, California2,146 contributions
Apr 2016 • Couples
This InformationCenter is easy to find in the Odawara Station and the staff were very helpful in providing information on Hakone and the Hakone Free Pass is available there too.
Written 10 April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mengchaw
Kuala Lumpur, Malaysia
Can i forward luggage ahead to my booked hotel from your place ?
Written 29 June 2016
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