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Airport Service: Tours & Tickets

Open Now: 12:00 am - 11:59 pm
Open today: 12:00 am - 11:59 pm
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Certificate of Excellence
Traveller Overview
  • Excellent80%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible8%
Travellers talk about
“felt safe”(3 reviews)
“these guys”(2 reviews)
About
Airport Service Brazil is the only travel company certified by TripAdvisor with the certificate of excellence 2018. For the total trust in its services, it is also the only company that appears as a highlight in all other pages of the category in...more
Certificate of Excellence
Open Now
Hours Today: 12:00 am - 11:59 pm
Contact
Rio de Janeiro, State of Rio de Janeiro 22250-145, Brazil
Botafogo
Website
+55 21 4062-7998
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Airport Service Tours and Tickets
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Reviews (160)
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7
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LanguageEnglish
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Traveller rating
32
3
1
1
7
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1 - 10 of 44 reviews
Reviewed 2 days ago

The museum of tomorrow is worth a visit just to walk around the architecture outside - the building is very unique and has great views of the bay and bridge connecting to Niteroi. Arrive early - if you are interested in science you will want...More

Date of experience: October 2019
Thank jazfrench
Reviewed 1 week ago

Booked the firm months in advance. Drivers turned up with what's app prompts. Just as well airports provide wifi for this usage. No issues. Drivers were nice to deal with. Used google translate to communicate. Also booked full day excursion for sight seeing. In hindsight...More

Date of experience: October 2019
Thank Shelly G
Reviewed 1 week ago via mobile

This was absolutely the worst service I've ever received. They do not wait for you at the arrival, you have to call them. After they popped, they told us that the car was 40min late (we booked 2weeks in advance providing them the flight number)....More

Thank Stefano I
Reviewed 2 September 2019

Easy and convenient. Greeter waiting with sign, short walk to curb and driver arrived very quickly. Would recommend as a trouble free way to get to hotel.

Date of experience: August 2019
Thank suzanneb574
Reviewed 1 September 2019

Representative was waiting with sign, helped us with luggage and waited about 2 - 3 minutes with us for our car to pull up to the curb. Great worry free transfer.

Date of experience: August 2019
Thank Visitor726
Reviewed 5 July 2019

We received a confirmation of our airport to hotel shuttle. We were told to expect someone would meet us at the airport reception area. Nobody was there, and it wasn't crowded. Furthermore, I showed people the picture of the bus on this ad, nobody had...More

Date of experience: June 2019
Thank Airbusflyer
AirportService, CEO at Airport Service, responded to this reviewResponded 19 July 2019

The company responsible for shared transfer at the airport is Shuttle Rio (https://www.tripadvisor.com/Attraction_Review-g303506-d8533161-Reviews-Shuttle_Rio-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html). They operate this service. Despite our company name is Airport Service, we are not responsible for all airport transfers. Please send the complaint directly to them. If you need help, I am...More

Reviewed 4 June 2019

Everything was perfect: car, driver, service, advise for an affordable cost I warmly recommend this supplier!More

Review collected in partnership with this attraction
Date of experience: March 2019
Thank karine88888888
AirportService, CEO at Airport Service, responded to this reviewResponded 12 August 2019

Hello Karine! We hope everything goes well with you. The company wants to say that we are really happy to meet your expectations! Airport Service is very proud to be at this level, and daily, to succeed in conquer generous customers like you. Your recommendation...More

Reviewed 3 June 2019

We booked a shuttle transfer service to out hotel and we were not let down. They are professional and will always follow up with you. The driver was there waiting for us and even though we don't speak Portugese, everything still went smoothlyMore

Review collected in partnership with this attraction
Date of experience: March 2019
1  Thank Explore57581795833
AirportService, CEO at Airport Service, responded to this reviewResponded 12 August 2019

Hello, We are really delighted to hear about your positive experience with Airport Service, Kempton. Among all the care we take to serve and satisfy our customers, we know that language is crucial and will never hinder our good service! Rely on us and our...More

Reviewed 26 May 2019

I made two transfers with you. One on 24 April, and the other on 29 April. Both of them were great! The car arrived on time at the moment of departure and drivers were nice persons. The only advice I can give is to be...More

Review collected in partnership with this attraction
Date of experience: April 2019
Thank Travel55916395870
AirportService, CEO at Airport Service, responded to this reviewResponded 12 August 2019

Firstly, we would like to thank you for choosing Airport Service and also for your report. With these kind of opinions we can focus on improving customer service, always providing the best experiences in accordance with the requirements of each of our customers. Fortunately, we...More

Reviewed 3 April 2019

Excellent service, on time, vehicle clean and comfortable. remember your voucher, they need to scan it before you depart both ways. Drivers friendly and helpful. Worth the money spendMore

Date of experience: March 2019
Thank Bornman1
AirportService, CEO at Airport Service, responded to this reviewResponded 12 August 2019

It is really a pleasant to hear about one more satisfied customer with us. We want to provide the best service for everyone and we know that every opinion is relevant for it! We greatly appreciate your preference and your satisfaction with Airport Service. Please...More

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Questions & Answers
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viajante_coruja
14 February 2018|
Answer
Response from WoollyJumbo | Reviewed this property |
We found the them very safe and reliable. Their customer service staff are very helpful and would recommend you contact them directly if you have any further concerns. Just look up Rio Airport Service on trip advisor and... More
1
Vote
Missxandpablo
14 December 2017|
Answer
Response from WoollyJumbo | Reviewed this property |
Type - Rio Airport Service on trip advisor search section and you'll find the link to the website, along with numbers etc. Hope this helps :)
0
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