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Polynesian Spa: Tours & Tickets

Open Now: 8:00 am - 11:00 pm
Open today: 8:00 am - 11:00 pm
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Certificate of Excellence
Traveller Overview
  • Excellent48%
  • Very good33%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“private pool”(264 reviews)
“adult pools”(199 reviews)
“family pool”(73 reviews)
About
Relax and unwind on the tranquil shores of Lake Rotorua at Polynesian Spa - a world-leading, natural mineral bathing and luxury spa retreat. Channelling geothermal marvels in its backyard, the 28 mineral pools at Polynesian Spa are fed from two...more
Certificate of Excellence
Open Now
Hours Today: 8:00 am - 11:00 pm
Suggested duration: More than 3 hours
Contact
Hinemoa Street, Rotorua 3010, New Zealand
Website
+64 7-348 1328
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Polynesian Spa Tours and Tickets
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Reviews (3,320)
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2,869 results
Traveller rating
1,390
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347
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LanguageEnglish
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Traveller rating
1,390
926
347
115
91
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All reviews private pool adult pools family pool hot pools lake pools family area overlooking the lake mud wrap relaxing experience varying temperatures changing area aches and pains changing rooms lake rotorua hot springs warm water rainy day
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1 - 10 of 2,869 reviews
Reviewed 2 days ago

So easy, booked on line, arrived early and they let us in straightaway. We had a private deluxe spa which was super, overlooking the lake with the sun shining.

Date of experience: October 2019
Thank Stainlesteve
Reviewed 2 days ago

Spent an afternoon in and out the various pools that have different temps, it was so relaxing and has views over the lake just stunning. Has a lovely cafe with snacks and freshly made juices or smoothies a lovely way to spend an afternoon and...More

Date of experience: October 2019
Thank 200pam66
Reviewed 3 days ago

I had heard a lot about Polynesian Spa so I went there one evening. I loved their facilities, staff & food. Their cost is justified with all the amenities that they provide. The private pool is totally worth paying for. The 1-hour massage was very...More

Date of experience: September 2019
Thank ParichayMehta
Reviewed 5 days ago via mobile

On our list for our trip and not disappointed. Great service at the front desk and the facilities were very good. The selection of pools was great. Some people did not observe the rules posted everywhere in multiple languages .

Date of experience: October 2019
Thank Robert S
Reviewed 6 days ago via mobile

We had a mud wrap and massage. Mud scrub and massage then we relaxed in the pools (guys met us there after our treatment) just lovely. Therapist and staff were great and helpful. Thank you. Great end to a rainy and cold day.

Date of experience: October 2019
Thank Navigator657852
Reviewed 1 week ago

if you have done thermal bathing in europe or elsewhere, it's not the same. there are a bunch of small pools with naturally flowing water through them that fill up overnight after being drained and cleaned. the minerals make the water pretty cloudy, which is...More

Date of experience: October 2019
Thank TimTran
Reviewed 1 week ago

having never experiencing something like this i'm not sure what i was expecting, but for the price, i found myself disappointed. Considering the amount of money going through this facility they should consider spending some of it on the facilities themselves. the changing area is...More

Date of experience: October 2019
Thank Lisa W
Reviewed 1 week ago

After tiring day driving we went to this SPA to enjoy the place and to relax. Place is very good with various pools of various temperature, the locker is paid one and open locker is available for free. Entry ticket to spa is expensive but...More

Date of experience: September 2019
Thank shekhar67
PolynesianSpa, Manager at Polynesian Spa, responded to this reviewResponded 1 week ago

Dear Guest Thank you fro your review, we appreciate your feedback.

Reviewed 1 week ago via mobile

This year we've traveled down from Auckland 3 times to go to polynesian pools and we cannot get enough of the place. Have had 2 spa treatments that were worth every cent. I especially love how accommodating the spa staff are. We've never booked in...More

Date of experience: October 2019
Thank Orbravamia
PolynesianSpa, Manager at Polynesian Spa, responded to this reviewResponded 1 week ago

Dear Guest Thank you for your review and for your many visits. We appreciate your feedback and look forward to welcoming you back on your next visit!

Reviewed 1 week ago

Justifiably popular. Nice, big soaking pools on the shore of Lake Rotorua. Perhaps a victim of its own success. In spite of its large size, it appeared to be near capacity when we arrived at about 7:30PM on a cool night in October. It is...More

Date of experience: October 2019
Thank Kenster1001
PolynesianSpa, Manager at Polynesian Spa, responded to this reviewResponded 1 week ago

Dear Guest Thank you for your review, yes like many other attractions at times our complex is busier than normal. We also recommend a morning visit as fewer customers visit us then and you can take in the beautiful views over the lake.

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Questions & Answers
Ask a question
kirajs
30 December 2018|
AnswerShow all 8 answers
Response from PolynesianSpa | Property representative |
Hi there, thank you for your question. We recommend pre-booking our private pools or if you wish to enjoy one of our day spa products. You dont need to pre-book for our other bathing products. Hope this helps!
0
Votes
245lindsayg
19 August 2018|
AnswerShow all 2 answers
Response from elizabethmE8678AQ | Reviewed this property |
Considering you are used to Chicago in the winter you will not find it cold, but it does rain a lot. The pools will be too hot for a small child. There is a family section. Take your kid there
0
Votes
245lindsayg
19 August 2018|
AnswerShow all 4 answers
Response from PolynesianSpa | Property representative |
Hi there - November see us well into spring so it would be a great option during the day. We would recommend the Lake Spa as you can enjoy a variety of pools and the views with your little one.
1
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