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No1 Lounge - Gatwick North: Tours & Tickets

Open Now: 4:00 am - 10:00 pm
Open today: 4:00 am - 10:00 pm
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Traveller Overview
  • Excellent20%
  • Very good21%
  • Average16%
  • Poor14%
  • Terrible29%
Travellers talk about
“library area”(25 reviews)
“an early flight”(22 reviews)
“juice”(38 reviews)
About
Discover a smarter way to depart with the award-winning No1 airport lounge collection and put the glamour back into flying, regardless of your airline or class of travel.
Open Now
Hours Today: 4:00 am - 10:00 pm
Suggested duration: 1-2 hours
Contact
| North Terminal, Horley RH6 0NP, England
This attraction is at Gatwick Airport
Website
+44 844 264 6440
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No1 Lounge - Gatwick North Tours and Tickets
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Reviews (1,944)
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Traveller rating
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318
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514
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All reviews library area an early flight juice relaxing start food and drinks nice lounge comfortable seating free wifi get away holiday alcohol runway prosecco
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1 - 10 of 1,928 reviews
Reviewed 4 days ago

I was flying business class to Istanbul with Turkish Airlines and was directed to this No 1 lounge. Firstly it is NOT a business lounge its really a place where you can pay for 3 hours access before your EasyJet flight to where ever. It...More

Date of experience: September 2019
Thank LONDON_ROBS_1
Reviewed 5 days ago via mobile

Arrived at 5 am. Pleasant welcome at entrance to the lounge and downhill from there. Literally nowhere to sit !!! As the place was heaving. Breakfast was OK but the queues for that and hot drinks was ridiculous. Staff very nice and polite despite the...More

Date of experience: September 2019
Thank hscameron
Abi_GuestRelations, Guest Relations Manager at No1 Lounge - Gatwick North, responded to this reviewResponded 4 days ago

Hello Thank you for sharing your feedback. We do find that our lounges to have peak arrival times depending on the flight schedules on the day. Quite a few longhaul charter flights depart early in the morning and our lounge is very popular we do...More

Reviewed 5 days ago

Have used this lounge several times in the past mainly to get far from the maddening crowd however it has gone downhill since June. Arrived early afternoon and despite pre-booking and quoting my name and arrival time I still had to find the booking confirmation!!...More

Date of experience: September 2019
Thank ArrogantCockney
Abi_GuestRelations, Guest Relations Manager at No1 Lounge - Gatwick North, responded to this reviewResponded 4 days ago

Hello Thank you for taking the time to leave your feedback. It is our policy to check all booking confirmations against boarding passes for all guests when they arrive at the lounge. Our food offering in the North Terminal does differ from the South in...More

Reviewed 6 days ago

I don’t usually write reviews but felt compelled to do so on this occasion after receiving outstanding customer service by the young gentleman named Evaldas. I hate travelling and I’m not a morning person so arrived at Gatwick Airport my normal grumpy self. After visiting...More

Date of experience: September 2019
Thank lesleys806
Reviewed 1 week ago

We originally booked to go into the standard No.1 lounge, but on check-in to the lounge we were told that because we had booked online and direct through the Gatwick website we were entitled to move into the Clubroom. The room is relatively small, but...More

Date of experience: November 2018
Thank lizzie_ellen1989
Reviewed 1 week ago

After escaping from an over night stay locally, it was so nice to be able to relax and have a comfortable sear with breakfast in nice surroundings. Would do again.

Date of experience: October 2019
Thank Kazz S
Reviewed 1 week ago via mobile

Visited on 6/10. Booked on the day by security at north terminal. Staff friendly and payment was quick. Included was fast track security. Initially when we arrived it was very busy and crowded. Our flight had been delayed and we made full use of facilities....More

Date of experience: October 2019
Thank Vickylou87
Reviewed 1 week ago

Had access to the lounge as we were flying Premium Economy with Tui (Thomson). On entry it was noisey with people reserving seats all over the place. We were only there thankfully for an hour as we had used day before check in and stayed...More

Date of experience: September 2019
Thank Christopher M
Abi_GuestRelations, Guest Relations Manager at No1 Lounge - Gatwick North, responded to this reviewResponded 1 week ago

Hello Christopher Thank you for taking the time to leave your comments. Our lounge is used by Tui for their premium service passengers, as the longhaul Thomson flights tend to depart in the morning this does become a peak time for our lounge. Whilst the...More

Reviewed 1 week ago via mobile

Not one of the best I've been to in all honesty . The food was very average served in metal buffet containers and not a lot of choice . The snacks were peanuts , few cakes and some salad . The bar was incredibly well...More

Date of experience: September 2019
Thank mancityrock
Abi_GuestRelations, Guest Relations Manager at No1 Lounge - Gatwick North, responded to this reviewResponded 1 week ago

Hello, Thank you for your very valuable feedback. We are grateful for all guest feedback as it helps us to drive improvements in the lounge experience. Your comments will be passed to our management team. Kind regards Abi

Reviewed 2 weeks ago via mobile

Lovely polite staff quiet and relaxed lovely food and drinks well worth it would do it again . Only niggle was that once you paid the extra on top of already having gone premium ...you couldnt come and go as you pleased once you left...More

Date of experience: October 2019
Thank 916swilliams
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Questions & Answers
Ask a question
Christopher M
13 October 2019|
AnswerShow all 2 answers
Response from Abi_GuestRelations | Property representative |
Hi, if you give our Guest relations team a call on 0203 283 8449 they will be able to help :)
0
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juliesP4172EJ
10 September 2019|
AnswerShow all 4 answers
Response from Abi_GuestRelations | Property representative |
Hello - thanks for your question. If you give our Guest Relations team a call they should be able to assist 0203 283 8449
0
Votes