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Funchal Tourist Office: Tours & Tickets

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  • Excellent49%
  • Very good20%
  • Average13%
  • Poor7%
  • Terrible11%
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Avenida Arraiga 18, Madeira 6160-206, Portugal
+351 291 211 902
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Funchal Tourist Office Tours and Tickets
from USD 19.32
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from USD 662.17
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Reviews (90)
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1 - 10 of 37 reviews
Reviewed 21 June 2019

We visited the tourist information centre to get the start time of the Corpus Christi service at the cathedral. This is a huge event in Madeira, it is public holiday and hundreds of people come to the centre of town to see the parade and...More

Date of experience: June 2019
Thank TheLawHill
Reviewed 14 May 2019

Went to this office for asking about tourist buses outside Funchal. They provided good service, but were not so familiar with restrictions to tours, like which days they departed etc.

Date of experience: March 2019
Thank Torger B
Reviewed 17 April 2019

This was an 'exploratory' visit to return, possibly, for a walking holiday. Unfortunately the weather was not kind. I was surprised that the Tourist Office didn't accept credit card payment for the hop-on/Hop-off tour. Otherwise, very helpful despite pressure from pushy tourists complaining that there...More

Date of experience: April 2019
Thank FergusChandler
Reviewed 24 March 2019

The office provided tickets to seating for the Carnaval parade, and some useful maps. The information to take with you was a little sparse, but the attendants were very well informed, and fluent in English.

Date of experience: March 2019
Thank James M
Reviewed 12 November 2018

What a beautiful island. Be sure to take the cable car up and than the fun sleds down. From where they let you off it’s easy walking downhill thru the winding streets. The hop on/off bus will take you around and the yellow bus also...More

Date of experience: October 2018
1  Thank Wander612598
Reviewed 31 October 2018

The 2 girls there were too busy chatting to really want to assist. I wanted to purchase tickets for the concert at the English Church for next week, so popped into the tourist office. Purchased 2 tickets and thankfully spotted they were for the day...More

Date of experience: October 2018
1  Thank cambridgetravller
Reviewed 25 May 2018 via mobile

Surprised at how poor this was. Several staff on mobile phones (I had to make two visits). I asked about walking and was given a leaflet with little detail and told nothing else available. I tried looking for more information on the web and discovered...More

Date of experience: May 2018
1  Thank 104angelat
Reviewed 29 April 2018

I came in one afternoon during the flower festival week 2018 to ask some questions about going on levada hikes. I politely approached a female staff member sitting next to a young man (perhaps a trainee), to ask my questions but she seemed fed up...More

Date of experience: April 2018
1  Thank Else F
Reviewed 13 April 2018 via mobile

Funchal Funchal was a very interesting destination with some unique history. Being on a cruise ship, tours are offered for pretty much everything, but unable to do in the seven hours that was allowed for shore leave. Except!!!! If you do it by taxi. We...More

Date of experience: April 2018
1  Thank willr1956
Reviewed 17 February 2018 via mobile

Agree with other reviews. Staff are disinterested. It appears to be a problem that visitors come in and ask questions. No answers to questions. If wanting bus information you can get online or on the promenade where the buses stop. Bus companies very helpful. Clearly...More

Date of experience: February 2018
1  Thank MrandMrsPoynton
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