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Florence and Tuscany Tours by Florapromotuscany: Tours & Tickets

#199 of 603 Tours in Florence
Closed Now: 8:30 am - 6:30 pm
Open today: 8:30 am - 6:30 pm
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  • Excellent55%
  • Very good19%
  • Average13%
  • Poor9%
  • Terrible4%
14 Jan 2019
“Florence Tour Amazing”
5 May 2018
“Rude...”
About
Florence and Tuscany Tours: association of licensed tour guides and travel agency whose headquarters are situated in the historical centre of Florence. We organise and offer daily guided walking tours that take place rain or shine. In addition we...more
Closed Now
Hours Today: 8:30 am - 6:30 pm
Suggested Duration:1-2 hours
Contact
Via della Condotta 12, 50122, Florence, Italy
San Giovanni
Website
+39 055 210301
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Florence and Tuscany Tours by Florapromotuscany Tours and Tickets
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My boyfriend’s family and I went on a tour with Rosa for he Uffizi Gallery and she was absolutely amazing ! She gave us heaps of information while keeping the tour interesting and fun. She even recommended good restaurants in the area which were lovely. Would definitely
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Response from florenceandtuscany, Florence and Tuscany Tours Staff at Florence and Tuscany Tours by Florapromotuscany
Responded 17 Jan. 2019
Dear Rose E, Thank you for taking the time to provide your feedback in regards to your recent experience. We are glad to read that you enjoyed your overall experience with us and we truly appreciate your positive comments on our guide Rosa. All our guides are, in fact, highly professional, officially licensed and specifically selected for each type of tour. Your feedback is important to us and we do hope to have the pleasure of welcoming you back again on your next trip to Florence. Kindest regards, Florence and Tuscany Tours Staff
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Tried to contact the office 5 minutes before closing for a quick booking. Woman answered the phone speaking very fast Italian. I asked if she spoke English and she hung up the phone. No one contacted us back. Nice company.
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Response from florenceandtuscany, Florence and Tuscany Tours Staff at Florence and Tuscany Tours by Florapromotuscany
Responded 8 May 2018
Dear Dsimond2, We are very sorry for the inconvenience you encountered. We are also very surprised to read about this problem as it certainly does not meet our service standards and we wonder if you accidentally called a wrong number. Unfortunately, on occasion, there may be problems with the telephone line, and we may not be able to hear well on our end. At the beginning of phone calls, we always introduce ourselves and give the company name and then wait for an answer; if there is no answer, we naturally ask if we’ve been heard. Our multilingual team speaks many major languages, including English, of course, and could certainly have helped you. After closing time we also have a voice recording that is in Italian and English and includes an emergency number. Again, we regret the inconvenience. Regards, Florence and Tuscany Tours Staff
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We stayed at the Mediterranean in Florence where we had bed and breakfast for 3 nights. On the plus side the hotel was in a good location and the room we had was quiet(I had requested this). On the minus side we have never had a breakfast in such a chaotic also no WiFi from
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Our guide Gabriele Scarpellini, piloted my husband and me last May around the serene Tuscan countryside to enjoy various attractions ranging from the Gregorian chants at Abbey Monte Oliveto Maggiore (with its frescoes) to Volterra of Etruscan origin, presently an enchanting
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Response from florenceandtuscany, Responsabile relazioni con la clientela at Florence and Tuscany Tours by Florapromotuscany
Responded 21 Jul. 2017
Dear Annie, we are delighted to read that you had a good time. Gabriele is one of our trusted assets. Happy to hear he managed to give you an experience to remeber more than just a tour. Best regards, Cora
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We took the 'Afternoon in Chianti' tour. Our guide Viola was great and the selection of places were good. The tour however involves a fair bit of walking which isn't clear from the description. On the downside, our buses were late, we changed more than 3 buses, one of which
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Response from florenceandtuscany, Responsabile relazioni con la clientela at Florence and Tuscany Tours by Florapromotuscany
Responded 20 Jun. 2017
Dear Vandana, thank you for your precious feedback. According to the bus company, the bus was in a minor accident in San Gimignano and needed a last minute replacement. Luckily this happened when you were not onboard and they tried to solve the problem in a fast and flawless way. Sometimes though, being in the middle of a beautiful country side, also means that the closest replacement is not as close as one might want. We are happy to hear that Viola met your standards and that the selected places were to your liking. We hope you had an impeccable rest of your holiday. Best regards, Cora
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Florentia, as it was called by Latins, is permeated by
an eternal beauty spread in all corners of the city.
The historic center is characterized by the immensity
of the Duomo, able to transport tourists into the
brightest age of Florence: the Renaissance. Who does
not know the Brunelleschi Dome, San Giovanni
Baptistery and the Giotto’s Campanile? Everything is
enclosed here and it would be easy to imagine the city
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