This tour certainly exceeded my expectations. Since childhood, I'd wanted to see the Roman catacombs and walk on the Via Appia. My husband had wanted to see an aqueduct. This tour was an ideal chance to do all of it. Our van driver, Mario, and our tour guide Katia were a great team. While we patiently waited in Rome traffic, Katia pointed out sites we passed, giving us lots of historical detail but even better, she told interesting stories and provided color so we got a sense of what it might have been like to live in Rome at different times. And she answered questions, happily! A bit about the logistics: meeting and checking in was well organized. There were 6 on the tour so we fit in a comfortable van. There was not as much walking at the different stops as the tour description said. The only tough part was the stairs to the catacombs. But they were worth it! There we had an expert guide, Don Sam, who had been giving tours since 2006. His explanations were very informative and neutral in terms of religious aspects. He also answered our questions about geology, archeology, religious traditions, restorations, and history. The Via Apia portion did not disappoint! We stopped at one of the Roman mausoleums and heard about the castle's medieval history. We walked on the ancient road a bit. TIP: Think twice about a bicycle tour--the cobblestones probably made that experience painful! Plenty of young people were struggling. Driving out to the aqueduct, Katia told us the history of the great Roman families whose fame stretched from antiquity to modern times and gave us a taste of other villas and sites we might be interested in seeing. The stretch of aqueduct we visited was impressive--more than just a couple of ruined arches. There we learned more about ancient Rome's astounding water system. Leaving the intensity of Rome for a few hours in the countryside was just what we needed after a week of non-stop sightseeing. I highly recommend this tour to people of all ages and interest levels--even archeology and history buffs.

First of all, there is no signage for Nicom Tours on their building. Trying to use Google Maps anywhere in the Vatican City area was useless as the directional needle constantly fluctuated and was unreliable. Nicom Tour needs to immediately change the sign above their building entrance if they’re going to operate under multiple company names. Our guide Francesco was excellent, well prepared, knowledgeable and engaging. However at the conclusion of the tour he left us to fend for ourselves to find our way out of the Vatican. We wandered around for nearly two hours in the dark before we found a cab stand outside of the Vatican. For the price of the tour, the very least the company can do is issue a simple exit map detailing steps back to the original entry point so we can backtrack our way back to our hotel. Beware, the tour is 3 full hours long, no breaks, hot, humid, lots of walking, stair climbing and absolutely nowhere to sit and take a break on the old bones.

OMG! Awful experience! I had printed confirmation of the tour, meeting point etc, was 30 minutes early to the meeting point NO GUIDE. Frantic calls to Nicom with no answer, then a call at 4 minutes passed the start time to say that the meeting point was elsewhere!! Make it there as quickly as possible to find the tour had left! Ongoing emails trying to get a refund, not holding out much hope.... off to the Vatican on Wednesday (with another provider) will drop in on their office see if that moves things along 😉

The day before our reservation we were notified the two of us were the only people on the tour so they were changing it to tickets for entry and an audio tour. This meant there was no guide. The day of the tour we arrived 30 minutes early to make sure we would not miss getting the tickets. The description told us to go to a certain address across the street from the museum. You don’t pick up these tickets from the museum. Also the business that is actually at that address doesn’t have the tickets. They meet you in front of that business address. Nobody arrived at the scheduled time to give us tickets. I called and messaged the phone number a couple of times and got no response. 10 minutes after the meeting time I talked to a different tour operator in one of the businesses and he said he knew the guy and would call him. About 10 minutes later he showed up to give us tickets and app for phone and code to download audio tour. He told me he had been standing a few doors down. He looked at the address on purchased vouchers and said they were wrong. Because of our persistence we still got in but beware that the address for meeting may be slightly off. The museum was well worth the hassle. I think it might be better to buy directly from the museum.

Unfortunately, 9 of us booked this tour for March 17, 2024 and it was the day of the Rome Marathon--- We left our hotel 1 hour before the tour because we knew traffic was going to be a challenge and we were only about 2 km away from the meeting spot - in 2 cabs and an Uber (no additional cabs were available due to the shut down of the roads in and around Rome). Every road that we took we were turned away. I ended up spending over 100 euros for a 40 minute Uber ride. There were 4 couples in our group--- each of us tried calling the vendor phone number and there was no answer at Nicom Tours. Not one of us was contacted to see if we were going to be making the tour. How did you run a tour from Central Rome, in a bus, on the day of the Marathon with ALL Traffic closed in/out of the city? We feel that you should have cancelled our tour and refunded our money based on this info. You did not answer calls or attempt to contact any one of the 4 reservations in our group. Do the right thing and refund!

Untrustworthy. Be careful, we even bought the tickets through Get your guide (they haven't removed this agency yet). However, they didn't show up on time or in the correct location. Afterwards, we found them nearby but they didn't have the tickets (Florence: Brunelleschi's Dome) for us. At least other 10 persons also payed and didn't get the ticket. In the end, the two representatives ran away when faced with questions.

Our tour guide was very knowledgeable! Great experience!!!! We were shown some amazing stuff that we probably would not have know to look at if we were doing the tour alone. The museum is huge and a bit overwhelming with over 2,000 statues so it was nice to have the real important ones pointed out. He taught us some great history on the Vatican!!

The tour and attractions seen at the Vatican were great, but we felt that the tour guide was not entirely polite to point out some mistakes that part of the group was making.

If this is a site you want to visit, then I’d strongly suggest Skip the Line! People were lined up almost around the block at 8 Am.

Terrible experience. Tour guide rushed through everything and then left us behind and was unable to continue the tour.

This was a great tour. Make sure you know what you are getting in to. The tour guides cannot stop during the tour. It is Vatican rules. There are plenty of steps and tons of people to navigate through. Our guide was good. She was highly knowledgeable in the city and history. We had lots of free time to visit the area afterwards. A must see whether you are catholic or not.

All very smooth, although more information in English would help. We bought our tickets online the night before, paid in £ and just got an email with a Tour company address. When we got there, you get ticked off a list, given a Sticker and told to wait outside, then 20 mins later a nice man came, called everyone with a white sticker to follow him. We walked via the back streets to the Museum entry then skipped the queue and went in like a tour group. We paid double the ticket price but the queue was 300 yards long, 4 wide in 30C. All good really if you want to skip the queue and can afford it.

My family only had one day to sightsee in Rome before leaving on a Greek Isle cruise. I was called by a Nicom representative in the airport while in route to Rome who told me our tour was cancelled and that they were moving me to a Thursday tour. This was unacceptable. I booked in plenty of time because we needed our particular date and timing was tight. Sadly, on our ONE DAY IN ROME, we were not able to see the Colosseum or the Vatican. They canceled on me the day before - too late for me to make alternative arrangements. Very disappointing. Would not book again.

Ilaria, our tour guide was enthusiastic, knowledgeable and on a very hot day was considerate, trying to stop and talk in the shade wherever possible. My friend and I were overwhelmed by both the Colosseum and Forum. There was so much history and all so interesting. Thank you Ilaria for such a wonderful tour.

Sylvie was knowledgeable and efficient for this tour. She had a good sense of humour!! We would recommend Sylvie to others. A couple of comments are that the ear pieces or electronics could be better as they cut our during the tour. We booked an English tour and at times she was hard to understand. Overall a good experience.