Tours and Tickets

Tongariro Alpine Crossing Shuttle Options provided by Tongariro Expeditions

Tongariro Alpine Crossing Shuttle Options

Tongariro Alpine Crossing Shuttle Options
3.5
Book in advance
from
AU$34.24
per adult
Reserve now & pay later: Save your spot free of charge with flexible booking.
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
About
We are an experienced shuttle service providing transport for visitors to and from the Tongariro National Park for more than 20 years. Characterised by ancient volcanic scenery, spectacular skylines and local Maori legend, this World Heritage Site also features one of the best day hikes in the world. The Tongariro Alpine Crossing spans 19 kilometres along the active Tongariro Volcano in New Zealand’s Central Plateau, offering visitors a thrilling journey through some of the country’s most unique landscapes. With more than 20 years’ experience living and breathing the Tongariro lifestyle, the team at Tongariro Expeditions understand this unique alpine environment better than most. Alongside our Tongariro Alpine Crossing shuttle services, we also offer gear hire, gear for purchase, information, mapping and comprehensive weather advice.
Know before you go
  • Duration: 8h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
What to expect
  • The Tongariro Alpine Crossing is a 20km alpine hike that takes 6-8 hours to complete. The hike journeys over active volcanoes through dramatic landscapes including the Emerald and Blue Lakes, Red Crater and Te Maari Crater.
Know before you go
  • Duration: 8h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
  • The Tongariro Alpine Crossing is a 20km alpine hike that takes 6-8 hours to complete. The hike journeys over active volcanoes through dramatic landscapes including the Emerald and Blue Lakes, Red Crater and Te Maari Crater.
Need help booking?
Call the number below and use the product code: 22386P1
Call 0061 (87) 2285 255
Important information
Inclusions
  • Map and information sheet
  • Driver
  • Hotel pickup and drop-off (selected hotels only)
  • GST (Goods and Services Tax)
Exclusions
  • Hire Gear
  • Water
Duration
8h
Departure details
  • Traveller pickup is offered.
  • Pick up from Taupo, Turangi, Tongariro Holiday Park and Ketetahi Park N Ride. Please arrive 30 mins before pick up time for the Ketetahi option
  • Tongariro National Park, Tongariro National Park, Manawatu-Wanganui Region, North Island If you require pick up from accommodation please contact us to ensure we pick up from there first before booking.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for participants with back problems, heart complaints or other serious medical conditions, or pregnant women
  • Weather conditions can change, please dress appropriately
  • Infants must sit on laps
  • Not recommended for travellers with back problems
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Travellers should have a strong physical fitness level
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 300 travellers
Inclusions
  • Map and information sheet
  • Driver
  • Hotel pickup and drop-off (selected hotels only)
  • GST (Goods and Services Tax)
Exclusions
  • Hire Gear
  • Water
Departure details
  • Traveller pickup is offered.
  • Pick up from Taupo, Turangi, Tongariro Holiday Park and Ketetahi Park N Ride. Please arrive 30 mins before pick up time for the Ketetahi option
  • Tongariro National Park, Tongariro National Park, Manawatu-Wanganui Region, North Island If you require pick up from accommodation please contact us to ensure we pick up from there first before booking.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
8h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for participants with back problems, heart complaints or other serious medical conditions, or pregnant women
  • Weather conditions can change, please dress appropriately
  • Infants must sit on laps
  • Not recommended for travellers with back problems
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Travellers should have a strong physical fitness level
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 300 travellers
Popular mentions

3.5
12 reviews
Excellent
6
Very good
2
Average
1
Poor
0
Terrible
3

Nate M
Rotorua, New Zealand427 contributions
Great service
Excellent one way service from Ketetahi to Mangatepopo for the TAC. I booked last minute and the emailed information for where to go and arrival time was spot on. Friendly and informative staff. Will use this service again.
Written 22 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
So lovely to get these little reviews to perk up our day. I'm glad it all worked so well for you. We try to keep it simple and clear.
Written 23 March 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

BigMac18
Townsville19 contributions
Great company
Oct. 2020 • Friends
Bus driver very informative and chatty. Gave advice on walking the track. Bus left slightly early as everyone had arrived so no pointless sitting around. One of the first companies offering this in the region so great to support them
Written 18 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TongariroExpeditions
Thank you so much! Your feedback is much appreciated. I'm glad you were able to be amongst the first to freedom hike this season. Thank you for your support.
Written 20 October 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Judy Hanley
Donabate, Ireland2 contributions
Tongariro Alpine Crossing shuttle service
Mar. 2020
Great service. The weather was not in our favor the day we tried to book and their advice to wait couple of days was spot on. We booked the complete service from Taupo and loved the convenience of it. The team was hepful and professional and confirmed with us the day before. The shuttle was right on time and it really made the Tongariro Alpine Crossing much easier for us. Thank you team - fantastic job!
Written 22 May 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TongariroExpeditions
Wonderful feedback. We do try to keep the weather in mind for people so you can have the best day possible. I'm glad it worked out for you.
Written 24 May 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Andres
Uruguay2 contributions
Nos dejaron tirados, abandonados...!!! Abandoned, Throws...!!!
Feb. 2020
CUIDADO...!!! Hacer el Tongariro Alpine Crossing, requiere de entre 8 y 9 horas, esta empresa solo da 6 horas para hacerlo. En un comienzo el chifer del bus intento por todos los medios no llevar a una chica que tenia la reserva hecha, despuyes de mucho stress, ella logro demostrar que si ya habia pago el viaje. Tuvimos que reclamarle los mapas de la travesia, por que no los entrego, al momento de bajar, nos comunico que si no llegabamos en hora hicieramos dedo, solo dan entre 6 y 7 horas para re4alizar la travesia.
Luego de ese tiempo, no existen, fuimos advertidos por otros guias, sobre esta empresa, solo les interesa el dinero, luego de eso, el servicio es pesimo, quedamos abandonados con mi familia luego de la travesia, y la recomendacion fue de hacer dedo...

WATCH OUT...!!! To do the Tongariro Alpine Crossing, requires between 8 and 9 hours, this company only gives 6 hours to do it. At first the bus driver tried by all means not to take a girl who had the reservation made, after much stress, she managed to prove that if she had already paid for the trip. We had to claim the maps of the crossing, because I do not deliver them, at the time of download, he informed us that if we did not arrive on time we would make a finger, they only give between 6 and 7 hours to carry out the crossing.
After that time, they do not exist, we were warned by other guides, about this company, they are only interested in money, after that, the service is pity, we were abandoned with my family after the crossing, and the recommendation was to finger ...
Written 27 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TongariroExpeditions
Hi Not sure where this is coming from??? We give 8-9 hours for the hike. If this is not enough for you we suggest a one way shuttle from end to the start. If you miss the bus in the afternoon due to taking longer it is true that you must find your own way back. If we do not here from you we have a procedure of contacting search and rescue. If we do not have a cut off time for pick up in the afternoon some people expect us to wait for them hours after pick up time. We give a map and information sheet on the bus in the morning. This clearly shows the time it takes to do each section. This just does not sound like you are talking about our business at all. Our services are designed around the needs of the hiker. If you had said that you were slow hikers we would have suggested the one way shuttle so you could have more time to enjoy the mountain. If feel this is a harsh review and not based on who we are.
Written 24 May 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jono Wrigh
1 contribution
Never Never Never again, don’t waste your money or time
Feb. 2020 • Couples
WARNING WARNING WARNING
TAKES YOUR MONEY WITHOUT PROVIDING A SERVICE!

We booked and paid a bus service return from Turangi Bridge Motel for $110.00. The agreed pick up location was on my receipt and was also supported through a phone conversation a day earlier. Long story short they failed to pick us up. Then wasted my time over emails with Mandy trying to justify themselves. She even sent me pictures of the bus apparently waiting at a different location (600m up the road) and leaving two minutes before the agreed time! Even with this obvious evidence of their failure they seem to believe they are right. So don’t use this service, there are plenty of other more reliable and professional options for you to choose.

By the way, they chose not to provide a refund for the service that they didn’t actually provide. Not surprising, unfortunately.

This business is incredibly unprofessional and have all the excuses under the sun. Simply don’t waste your time or money with them. Support businesses that are committed to good service and that demonstrate some business ethics.

Do keep your lawyer’s number on standby if you still decide to give them a go.

No doubt Mandy, will provide a reply to this text with her own BS. Like so many other reviews on both google and trip adviser.

For those interested . This case will be under investigation soon.

It’s the sad story of so many tourists rip under tour operators.
Written 13 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TongariroExpeditions
This is a very interesting situation and Jonathan was not willing to be reasonable about it at all. We were there on the side of the road where we always pick up for Bridge and parked there for 2 mins. This is a visible spot from Bridge. The bus left at 6:08am as they had more pick ups to do in town. People are asked to be waiting on the roadside at 6am for this pick up. Once the bus left our follow up vehicle came to this location twice. He went into the car park and spoke to a fisherman to see if he was waiting for us. When Jonathan finally rang at 6:26am it was too late. We were all gone. So I offered for him to go on our Ketetahi shuttle at no extra cost. He took up this offer. I have asked several times where exactly were you waiting for a bus and a car to not find you? No answer to that. We were there. He was not. He is now angry and taking it out on us but we clearly state on the website no show no refund. There was no gratitude for us putting him onto another service so that he still enjoyed his day on the mountain.
Written 14 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Adrienne Bowe
Queenstown, New Zealand36 contributions
Very efficient, helpful and comfortable!
Feb. 2020 • Solo
Fantastic service. Collected us from our hotel exactly on time and picked us up from the end of the track too. Really helpful with track updates, top tips and they were very organised. Thank you to all the team!
Written 9 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TongariroExpeditions
Thank you for sharing what a great time you had with us. Happy travelling!
Written 11 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Fede P
2 contributions
Amazing adventure
Jan. 2020 • Couples
Tongariro alpine crossing it's such a wonderful experience that you'll never forget. Emerald lake is the top one.
Written 3 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TongariroExpeditions
We love the lakes too!
Written 11 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jay
12 contributions
Biggest operator
Jan. 2020 • Solo
Driver was nice and on time (5:15), but as this seems to be the biggest operator it took us almost two hours from taupo to the starting point of the hike as we had to pick up a lot of people.

The give out hiking poles for free but those are basically skiing sticks you cannot adjust in height.so rent somewhere else is better.

On the way back lots of confusion and anger because over 40 (!) people thought there was not enough space for everyone in the two buses. Believe in their system;)

I recommend to use another tour operator for a more stress free experience. It is ok to use them so.
Written 27 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TongariroExpeditions
Hi It takes an hour and a half to get to the start of the track. We get you there by 7am. Were you late arriving? Ski poles work well as free hiking poles as they do not break. We have hired out adjustable ones in the past and they tend to break easily with inexperienced hikers using them. The first pick up time in the afternoon does tend to be busy. But after that, because we are the biggest company we have regular departures after that till 4pm. We check in people as quickly as we can in the afternoon at 2pm. Usually the first bus leave between 2-2:15am. A small amount of patience is required while we do this. Most days this is calm and organised.
Written 28 January 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Bob_Yemen
Upper Tantallon, Canada35 contributions
World class scenery and lots of 'challenging' topography
Feb. 2019
We (party of 4) dropped our car at the Ketahi parking lot and took a pre-booked shuttle bus to the starting point. The hike is justly famous - it was busy but it's so long (20kms +/-) that your party was the only hikers in view. No particularly difficult uphills or cliff-side trails (unless you chose to climb one of the volcanic peaks along the route - something the Parks people strongly discouraged) - the couple with us don't hike and were able to finish it (a bit stiff in about 8 hours). A wonderful experience and a "must-do" if you are even a recreational hiker - well worth the effort!
Written 19 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TongariroExpeditions
This is great feedback. Very helpful for people thinking of doing the crossing. Thank you
Written 18 October 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Scenic618353
5 contributions
Waste of money
Jun. 2019 • Friends
They literally dropped us off with a map and a pair of crampons for 95 NZD. This was overpriced for basically a shuttle service. Choose another company. There is no entrance fee to the park so you could probably take a car service or a company advertising and charging for a shuttle service.
Written 29 June 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TongariroExpeditions
Hi This is only during the winter should season. During the summer months we have a range of shuttle only options. We only offer this winter option when the weather is perfect and it is safe to freedom hike with crampons. In winter we suggest going guided.
Written 18 October 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 12
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Tongariro Expeditions
145juliannam
145juliannam
00
Excellent service
Excellent service with a friendly driver who gave us informative advice. Made us feel welcome and excited about our
Bárbara S
Bárbara S
00
The most disappointing tour
I arrived in Taupō Thursday afternoon aiming to do the Tongariro Alpine Crossing next day. But the company offered,
Escape168757
Escape168757
00
Terrible. DON'T book with this shuttle company
Terrible. DON'T book with this shuttle company, they took our credit card then never showed as they'd directed. Ano
scousepeasant
scousepeasant
00
Good experience
I booked with another company and they cancelled the day before due to the weather - strong winds forecast. At that
dangersquid
dangersquid
00
Had reservation, paid, but they never picked us up
My wife and I made a reservation, paid in full in advance, and were waiting outside our hotel 15 minutes prior to o
Natalia T
Natalia T
00
Convenient transport
We booked the one way shuttle from the Ketetahi car park to the start of the Tongariro Alpine Crossing. The transfe
jennifer r
jennifer r
00
Be careful with pick up times
The pick up as ok however pitch black and no one knew what was happening whilst waiting, a lit up sign from base ca
Richard G
Richard G
00
Convenient delivery and pickup (for the Tongariro Alpine Crossing)
We were picked up right outside our accommodation, and dropped us off in good time to commence our walk through the
618lizzyg
618lizzyg
00
Very good service
Booked online 2 days before. The car park was well signposted ( brown sign pointing to tongariro shuttle car park)
Joana G
Joana G
00
Excellent Service
Tongariro expedition was punctual and ride was safe. Info given was very useful and staff is very helpful by answer
Alan S
Alan S
00
Excellent Experience!
Tongariro Expeditions was great every step of the way! It was easy to book. When we called in the day before to con
reinhardhf
reinhardhf
00
Great Experience
Great one way bus service from parking lot at the end of the Tongariro Alpine crossing to the beginning of the trai
Roam16053005304
Roam16053005304
00
Tongariro Crossing
This service was great. We used a one way shuttle from Ketetahi carpark to the Mangetepopo start and left our cars
pvandh
pvandh
00
unforgettable experience
...what a surprise when we got into the bus : we are 60+ and the others were almost all between 20 and 40 ! We are
Carjisan
Carjisan
00
Perfect service
I would recommend this transport service to everyone that wants to do Tongariro Alpine Crossing! Great service!
Frequently Asked Questions about Tongariro Alpine Crossing Shuttle Options

Tongariro Alpine Crossing Shuttle Options price starts from AU$33.43. Discover and book Tongariro Alpine Crossing Shuttle Options on Tripadvisor

Tongariro Alpine Crossing Shuttle Options cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Tongariro Alpine Crossing Shuttle Options on Tripadvisor

Tongariro Alpine Crossing Shuttle Options is hosted by Tongariro Expeditions. Read reviews, discover additonal experiences or contact Tongariro Expeditions on Tripadvisor. Discover and book Tongariro Alpine Crossing Shuttle Options on Tripadvisor