We rented an e bike and e scooter from Bike Rent NYC 3 times during our stay and it was so much fun! Me and my 12 year old had never used either before but even with limited English, it was easy to understand the staff telling us how to use them. We asked for a helmet and were shown where they were so we could choose one ourselves. Let's get to going round Central Park, we had such a good time, hence why we did it 3 times. You have to be very aware of the other park users, particularly speeding up behind but even as non cyclists we had no problems. I would highly recommend electrics as there are a couple of hilly bits. Finally, the young lady on the reception was so friendly and helpful she really deserves a special mention.

Zipping through Central Park on an EBike was so much fun! We saw the whole park. Michael was the best guide! We highly recommend it!

Our guide Phillip was great. It was pouring rain but he had a good attitude and was personable and knowledgable. Covered alll the high points of the park, gave us time to take photos and explore. The electric bikes worked well! It was fun to try them out and helped grandma keep up without getting exhausted!!

The employees didn’t understand English well. We were supposed to get a helmet but none were provided or offered. Rented an E-Bike and got zero instructions... glad we have some back home. Asked for instructions but workers didn’t understand me. Ask where to go to enter the park, zero help just a hand pointing towards 7th Ave. Biking in Central Park is awesome and so much fun... I would highly recommend doing it, but rent somewhere else (there are so many options close by). We rented for 2 hours and went around Central Park 2.5 times and saw a ton. The only other thing to add it the E-Bikes we rented were average and didn't have a ton of acceleration.

Very enjoyable,relaxing and interesting tour of Central Park. Chris was a very nice knowledgeable tour guide and would highly recommend this tour. Joseph

Scooter is a great way to see the park. You can cover so much more ground than on foot. Our tour included both bikes & scooters, so take your pick. Tour guide was great. We saw lots of notable highlights. Very enjoyable!

As it was POURING rain, we did not go. I tried to contact the bike store several times starting at 7:00am to no avail. When I finally got through at 10 am, they said it wasn’t cancelled and our guide was waiting for us! An e-bike ride in the pouring rain??? They said there would be no refund but offered a credit. We won’t be back to NYC, so it is a worthless credit. Very disappointed in that response!

One of the most fun tours we have done in NYC! It was a larger group navigating a bit of a crowded day. I probably would have preferred more stops that were shorter, but our guide was very nice and all had a great time

The employees weren’t helpful and didn’t understand English well. We were supposed to get a helmet but none were provided. Rented an E-Bike for the first time. Asked for instructions but workers didn’t understand me. Tour guide was 15 minutes late. Terrible experience. Do not recommend.

Disappointing experience. Got off to a bad start when poorly greeted by the guy that met us at the desk/till, he seemed quite unfriendly, uninterested & generally unhelpful. My electric bike appeared to be faulty, which only became apparent when I asked for brief instructions (having never used an electric bike before). We weren’t offered the helmets, locks or maps that were supposed to come with our booking and had to ask for the same. We never got the locks, which meant we couldn’t park up and leave the bikes in Central Park. Only plus was the business is very close to Central Park. Wouldn’t recommend! Also, it wasn’t clear when booking, but the bikes aren’t allowed to be ridden anywhere aside from the perimeter road of Central Park. Had I known that I’d have booked for a much shorter time slot. 1.5 hrs more than sufficient if just wanting to ride the perimeter of the park. Central Park was also a little disappointing, not very well kept up and lots of litter. Not a patch on London parks.

Four of us took the tour through Central Park, I was the only one to choose a scooter, and it was so easy. Everyone else was exhausted from trying to figure out the gears on the electric bikes, I highly recommend the scooters as way, more fun and easy, and since I had a knee injury, it was perfect!

The scooter tour was fun and informative. Our guide, Phillip was fun and personable. I highly recommend the scooter tour!

We had a great time on the tour. Phillip is an excellent guide, very knowledgeable and personable. The electric bikes were great for us senior citizens, especially as it was 94 degrees. Highly recommend!

I’ve done several bike tours in different cities, and this was the worst one so far. Upon arrival to the shop, the workers acted like they didn’t have a reservation for us. Then, when we showed them our confirmation showing a reservation for four people on electric bikes, they promptly brought out 4 non-electric bikes. We again showed them our reservation, and they finally brought us electric bikes. However, as we were riding away with the tour group, one of the workers acted like we were stealing the bikes and we again had to show our reservation. Once the tour began, it was fine but nothing spectacular. The sights were interesting and our tour guide gave good information, but it seemed very automated without much interaction with the tour participants. Honestly, I think we could have done just as well if we’d rented the Citibikes and used a map to do our own tour. Oh, also be aware that the bicycles on this tour don’t have baskets, so there’s nowhere to put your stuff. It wasn’t a huge deal, but it was an inconvenience.

Tour guide, Phillip, was very knowledgeable about NYC history and also very funny. He gave us ample time to meander and post pics to social media. Loved the electric scooter. Otherwise, could not see entire park in 2 hours. Highly recommended!