Slightly disappointing to see whales from 300m distance only as there were two mothers and their calves; captain didn’t make to wffort to look for a male at the entrance of the bay

5 of us went out on the whale watching cruise on 21 September. We had booked the afternoon tour. It was quite windy and we weren’t sure if we would see any whales. The morning trip had sighted some whales in the distance but not close up. Luckily we sighted lots of whales and had a great time. The staff were fantastic and made the trip lots of fun. Would definitely recommend 👍

Took my wife on a whale watching cruise yesterday afternoon. Had done the same only a couple of weeks earlier with a friend. That trip was on the larger vessel. To our dismay, given the weather conditions being exceptionally windy and with a fair swell we were going on the smaller craft. In hindsight my wife and I should have not gone. Our mistake. So why the poor rating. We were late leaving, captain joked about more OT! Then after we left we turned back to pick up a couple whom were late. The wet weather coats were removed from the seats where we sat. Due to the chop and high wind we had to track around the edge of the bay taking a very long time to get to where the whale watching happens. On a tight turn in the bay the wind ripped the boats cover which meant having to wait for it to be tied down with mooring rope as a temporary repair. Whilst out of the bay we did see a couple of whales but never got close enough as per my previous trip. The swell was significant with white horses making spotting the whales difficult. The journey back was torturous as we and most others were drenched. In my opinion we should have been offered the opportunity for a credit, not refund for a more suitable day. But alas no offer was made available. The vessel was full as the earlier trip cancelled. I did raise this at reception on our return but was duly informed in the T&Cs they reserve the right to switch boats. My issue was for $150, the whole experience was unpleasant with time wasted departing, returning and having to tack our way through the choppy waters. To cap it off, the crew member joked as we got back, they have to out again for another trip! Says it all. I do not think we were in any danger or increased risk, the vessel was very stable and capable.

Out and back in two hours! The boat was fast and stable amazing how quick we were outside Jervis bay and on the"whale highway". Skipper and crew were clear with the few instructions, and knowledgeable. Yes we saw whales breaching and slapping as they migrated. A fantastic experience done in two hours.

Okay experience. Didn't get the chance to see dolphins jumping out of the water but saw them from very close in the water.

Our family adventure to see the Jervis Bay dolphins was a 90-minute cold and windy maritime endurance test. Sadly we didn't see dolphins this time. obviously nothing the pleasant crew could do about this. There are no consolation prizes here; it's just a pat on the back and a “better luck next time” kind of vibe.

The staff were amazing and helped with our children as well as talking to us about the whales and answering any questions we had during the cruise. The kids were able to learn about how fast they travel and why they travel etc. Thank you so much for an amazing experience.

Did the whale & seal snorkel, such a great experience! First started with a snorkel through a cave, saw loads of whales but unfortunately they didn’t want to play today & then headed off to swim with the seals which was such an incredible experience! They were plentiful and playful. The swells were big, the water was fresh but we felt well looked after & learnt a lot about the area & the whales & seals. We will be back for sure, such an awesome day & well looked after by Alan & Morgs, thank you!

Was a great experience. Boat was comfortable, left on time and we saw some beautiful whales! Would absolutely recommend.

Highly recommend! I had an amazing experience watching whales, the crew is respectful of the animals. I love this experience, and I'll get back next year.

We had an excellent time. Saw many whales and even seals, the weather was great and the ocean not too rough. 2 whales came right up close to the boat, it was an incredible experience. The crew were knowledgeable and very helpful, the captain provided a good commentary.

Absoloutely awful. The trip was only supposed to go for an hour but we ended out at sea for about 3 hours. Very poor conditions to be looking at dolphins. Didn't end up seeing any dolphins either which is very dissapointed. Lots of people got sick and was overall not worth my money at all.

From the time we booked to the actual cruise, the staff were so helpful and nothing was an issue for them. Being in a wheelchair, I was a little hesitant but they made us welcome, we boarded first, ramps were placed to allow access to the outside deck area plus they had a fully accessible toilet aboard. The staff ensured I was able to see wildlife along with everyone else. Everyone’s safety was a priority. The staff were courteous and engaging. We had a brilliant trip and I’d definitely do it again. Highly recommend this company.

Excellent! The crew were friendly and knowledgeable. The captain knew where to look for the dolphins and we found them in large numbers. I've done three dolphin cruises in various places in Australia and this is by far the best.

Very nice conditions in the bay meant it was calm and not windy. Unfortunately the dolphins where probably outside they bay as we didn’t see any this time. There is a bar onboard too and you can swim off the back on a net. Hope to see dolphins next time. Kids loved the experience of being on their first cruise.