Upon initially purchasing tickets for myself and two grandchildren, I thought the experience was expensive. AFTER the experience I thought it was incredible value for money….. We arrived promptly at 2.15 to a friendly welcome from Matt and were shown to our accommodation which was surprisingly spacious. Two single beds and a queen, lovely bed linen and blankets. The ensuite is outside , a few metres walk along the deck but very accessible and again, spacious. The view from our little palace was fabulous, with a little imagination we could have been in Africa. An hour after check-in , we boarded the Safari vehicle with Meaghan for a spellbinding tour through the savannah. A rare close encounter with giraffes , bison , rhinos , zebras , camels , and more , all the while listening to fascinating facts about the wildlife. Next , drinks and nibbles in the Common Room before a scrumptious African buffet ( the children receiving individual fun food boxes ) before we headed off on our guided night walk. Kids loved the excitement of discovering koalas , wallabies , lions and much more by torchlight , then returning to camp to toast marshmallows. In the morning we returned to the common room for a hearty cooked breakfast ( there was no shortage of food on offer , my coeliac granddaughter was catered for beautifully ) then we set off to watch the animals being fed. This was really special , with the keepers sharing so much knowledge and answering kids endless questions. Come 10am , the organised aspect of the stay ended but we were free to stay on in the zoo for as long as we wanted…… Couldn’t have asked for better guides than Meaghan and Matt , both extremely well suited to their roles and wonderfully patient with children. Could not recommend this stay highly enough. Five stars from me

a bit hard to get to, but well worth it. Not a huge amount of animals, compared with the Melbourne Zoo, but I would totally recommend. The safari bus is AMAZING giving you the opportunity to see animals really close up. While there are few animals you do get to see them really close. Got to hear the keeper talks, which were really informative. Got to see hippos, cheetahs, lions and Gorillas close up, which was a real highlight. A great child friendly venue. Signage could be a little better, but there were lots of tracks we could investigate. Cant wait to return to see the new elephant enclosure.

Great zoo. Loved the whole atmosphere. The animals looked well cared for, there was a free safari and plenty of places to stop and eat/drink and get some souvenirs! The prices are expensive imo, but no more then I expect to pay at an attraction like this. The meerkat cafe was a lovely place to eat, it was easy to order and the food/drink was lovely.

Thoroughly enjoyed our visit, the Safari guide was very informative and it was great to get up close to the animals I would recommend this tour

It was fantastic to get on the tour bus within minutes, especially because of school holidays. The tour guide was excellent full of information and good character. We were lucky and had a good view of al of the animals.

This zoo quite big, and could use more than 4 hours to complete.. It is amazing that we could get very close to hippo, zebra, giraffe and many. My kids love it !

This is a wonderful experience. The food was tasty and generous, and dietary needs advised in advance are catered for. The safari tents are comfortable and attractive. You are glamping, so expect a closer relationship with outside than a hotel might provide. The highlight is obviously the animal experience, day and night. Our rangers, including Mike who looked after us overnight and in the morning, were friendly, engaged, passionate and knowledgeable. We met the older rhinos up close, saw the cheetah at night resting just a metre from us, and had an early tour before opening time when rhinos, giraffes and zebra came right up to the truck to check us out! We also saw a lot of the behind scenes operations which was informative and fascinating. It is genuinely like doing a mini safari.

The delux tour was totally worth the extra cost. If you just want to walk and see animals, the zoo is lacking. Very nice to walk though, beautifully laid out. Being able to get so close to animals on the tour was incredible. Our guide, Fitsu I think, was just lovely and very knowledgeable. Would definitely pay to do this again.

One of the most amazing zoo experiences we’ve had. We were so well looked after by all of the staff, food was incredible, facilities were beautiful and clean, the animal experiences were unforgettable and the knowledge staff had on animals and the zoo was brilliant! Definitely worth the money and highly recommend to anyone who enjoys animals and zoos.

It was an a very memorable experience at the place. The gorrillas, the hippo, the girraffes and more. The bus safari was the highlight for our toddler with a variety of animals in the open in close quarters. The visit is a good number of hours of the day and an advantage to have some play area of toddlers. Lots of open space for visitors to relax and make it fun filled picnic in the zoo

Add on the deluxe adventure to make the visit worthwhile as you can get closer to the animals. The general admission is not really worth the time and travel if you are going from Melbourne CBD...

This glamping experience ticked all of the boxes. The staff were warm, friendly and knowledgeable. The tent/cabin was clean and comfortable, with electric blankets, heater and comfortable beds.. The private adjoining toilet/shower was perfect.. The food was terrific and plentiful. We were really well looked after by Megan and Abbey. The behind the scene animal encounters were the highlight and very enjoyable. The only negative has nothing to do with the zoo. Unfortunately the close proximity to the nearby freeway means that the animals and guests are greeted with constant road noise.

We had a wonderful time staying overnight at the Zoo. The accommodation was great and the staff were really friendly. The animal close encounters that were included with the slumber safari were amazing. Being so close to the giraffe and hippos was something I’ll never forget.

I am going to share one good thing and one bad thing. We’ll first start with the good: This zoo allows tourists who spend more money to tour a bigger part of the park. First, the tourist gets onto a tram and someone drives it around the area to see animals such as bison, rhinos and zebras. After you come back from your tram you’ll see why. My only complaint is that the Australian trail is bland with little animals compared to how much land there is.

We arrived at the zoo quite before we could go to our accommodation so we did the public tour of the zoo. Later we met our guide for the experience and the other guests for that night. Our guide (Gordon) was amazing and he had very good assistance from Georgia and Christine and the kitchen staff. Our expectations of the experience were blown away because of the staff and the venue. We learnt far more about the animals and the zoo’s aims in preserving animal populations. All of our questions were answered thoughtfully. The accomodation was very comfortable and private for each coiple and there was plenty of opportunity to interact with other members of the group