This has always been our favorite place. We love the birds but were refused entry because of a rule which has NOT been advertised on the web site. If you have any kind of visible piercings or are wearing a lot of necklaces or bracelets they MUST all be removed before you are allowed in. For us this was difficult whilst standing at the entrance and should be in the rules of sales and entry. You should be told this when buying tickets online and not have to go up to Kauranda and then lose your money because you are NOT allowed entry. I understand the reason was that the birds will pull and tug on the jewelry BUT they should have said BEFORE! No one seemed to care about our efforts either.

I honestly regret going here. All of the animals look so scared and unhappy. I was distressed by the whole experience. There was a wallaby with a joey in her pouch - some people weren't doing anything wrong trying to take a photo but she was clearly scared and had no where to hide so she hopped right into a window at full speed thinking she could escape. Then she just crouched near a tree trying to hide as best she could while people threw food at her. There's snakes and lizards in glass tanks with people tapping and banging on them, all of the animals have no where to hide or get away from people. It was upsetting. I wish I hadn't paid to support this venture.

Avoid booking online: the photography sessions only allow you to pet the koala, not to hold it in your arms like in the sessions you can buy on site. This is not absolutely explained, neither on the website nor when you arrive at their desk: we booked (and arrived) from Italy and the disappointment of my 11yrs old daughter when she discovered she couldn’t embrace the panda was enormous. You can just pet the koala placed on a small eucalyptus plant, smile and in less than a minute you’re done (next one please). You should see the photo they took of us, both the paid one (35 AUD) and the ones taken with our smartphone: without love, without worrying in the least about the fact that for us that would have been the only chance in our life to live that experience and take that memory with us to Italy (which, for those who are not too comfortable with geography, is almost two days away by plane). Back to the whole experience, the koalas and other animals are well-kept but the environment is cramped, mostly delimited by old fences and sheet metal, some of which is rusty. What strikes you most negatively, however, are the people who work there, not very kind and not very attentive to the guests who have difficulty speaking and understanding their language. Having said that, with the right (not high) expectations, if you’ll be there only once in a lifetime, we suggest to have that experience.

I loved my visit to the Koala Gardens! There were so many animals and reptiles to see; I was lucky enough to get a koala cuddling photo with little Kiki which was so fun! The staff were so pleasant and spammed my phone with photos of myself and Kiki, as well as taking a professional photo for me. I loved being able to interact with the wallabies and hand feed them.

This place exceeded my expectations! As an Australian tourist, I was’t super excited at the idea of seeing Koalas for $20 but we purchased the combo pass which included entry to this place. The Koala Gardens actually have heaps of native Australian animals including Kangaroos, Wallabies, Snakes, Wombats and Crocodiles. We were also able to feed the Wallabies which was really cool. I really enjoyed visiting and would highly recommend for anyone visit Kuranda.

The Kuranda Wildlife Experience is all it is advertised to be. The setting is up in the tropical mountains above Cairns. We enjoyed the Koala Gardens, Bird World, and the Butterfly Sanctuary. In the Koala Gardens we were able to get up close to and pet Koalas, hand feed Wallabies, and watch a wide array of Australian animals both plentiful in the country and endangered. In the Butterfly Sanctuary we felt fully immersed in a world of color and grace. The docents available to explain the delicacies of butterflies as well as their strengths really enhanced the experience. But it was truly amazing to have the butterflies land on our shoulders, heads, and arms. Bird World felt very open-air. The variety, colors, and personalities of the birds was quite engaging. Many were very willing to climb onto a gently extended hand or even find themselves comfortably perched on a shoulder or even a head. The array of birds in seemingly natural habitats, including their ability to fly around freely, was truly a highlight. We highly recommend this experience.

Great place. Not huge but doesn't need to be. Hugged a koala and fed some roos! Lots of different animals to see so I'd recommend a visit. Birds and butterflies also worth a visit. Combine it with the train ride if you have time.

Well laid out park with a variety of local wildlife, a chance to get up close to different varieties of kangaroos, some birds and a few others, booking koala visit. Nice cafe too.

Loved the opportunity to cuddle a Koala and to see wolloby, wombats and the other marsupials up close. The village is also worth the time to explore

We went to both Birdworld and Koala Gardens. Was a little disappointed in Koala Gardens as you would expect it to be full of Koalas. Unfortunately its not, you do see around 7 Koalas in various exhibits which are very cute. There is a lot of other animals which makes it more than a Koala Garden and probably needs re-naming. They have wallabies, kangaroos, crocodiles, snakes, lizards and a few other animals. There is more emphasis on getting your photo taken with a Koala, which I believe you really need to book as early as you can. Even though I was a bit disappointed, this exhibit is still worth a visit. We also went into Bird world, which was really fun. Having all the birds free to fly and poop on you. The macaws, cassowary, lorikeets, ducks, and so many more to see and let settle on your arm, head. Don't worry if you don't have seed for them, look around in the feeders and grab a handful. Probably much preferred the bird world to Koala garden as it stayed true to its name. Highly recommended while your at Kuranda.

Loved this place! Koalas, wallabies and other wildlife. I also held a koala and got a photo- this is an additional expense.

Although small, the parked offered beautiful surroundings and many animals to see. We enjoyed the kangaroo feeding and koala holding experience. Definitely worth a visit if you’re in Kuranda. We recommend getting the combined ticket with Birdworld and the Butterfly Sanctuary for best value and to make the most of the day

Loved being able to see the koalas up so close. Had never fed birds and they were intriguing to watch eat. Very clean in both places

This is a very small wildlife attraction. We added the koala holding, which was worthwhile, but not as good as a previous similar visit to a wildlife park on Kangaroo Island. We had about 2 minutes with a young koala who was learning the holding experience, so it was shorter and less informative than our previous one. The extra cost was about the same - $39 from memory. Apart from the koalas, most of the animals were sleeping & we couldn’t see much. To be fair it was the middle of the day & very hot, so you can’t blame the animals, but it didn’t make for a good experience.

We had such a great time! We were a bit weary after reading some reviews but we honestly had such a great time! It was really well taken care of & everything was accessible and set out so well. It’s a small animal sanctuary, don’t go in expecting a city zoo, it’s not… but it is great.