My daughter was attending her boyfriend's Navy graduation so we used Echo to pick her up and take her to her hotel near the base. This was her first solo trip so we were worried about all aspects of travel. Echo was outstanding! George was...More
We track all inbound flights. If the flight is delayed, the driver will be at the airport based on the actual arrival time. This is a curbside pick-up. Step by step pick-up instructions: STEP 1 - Check your phone Upon landing you will receive a text message (SMS) with the driver and car’s info STEP 2 - Go to Baggage Claim area Follow the signs to the Lower Level / baggage claim area (LL) even if you have not checked any luggage STEP 3 - Contact your driver Once you are ready to go, luggage in hand, Locate the nearest exit door number (e.g. Vestibule 3D LL) and contact your driver directly (call or text) STEP 4 - Wait on the middle lane Walk outside, cross over the 1st lane and on the middle lane (limousine lane). IMPORTANT - if you cannot get in touch with the driver directly, please call our office from any pay phone inside the terminal. We are open 24/7. If we DO NOT hear from you during the included waiting time, the trip will be a NO-SHOW and the client will be charged in full. Proof of call/text/GPS logs available. Extra waiting charges must be collected by the driver. 60 minutes free wait time for all airport pick-ups, after that wait charges apply. If you fly internationally and you need more time to clear customs, please set the pick-up time at least one hour AFTER the plane gates; that is when your free wait time starts. (add it to the notes when booking the trip).