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Hard Rock Cafe Chicago provided by Hard Rock Cafe Chicago

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Hard Rock Cafe Chicago

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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From
AU$43.57
Date
2 adults
Options
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Contactless payment for gratuities and add-ons
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travellers and staff
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Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Cafe Chicago
Hard Rock properties take the health and safety of our team and guests extremely seriously. In compliance with recommendations from local health officials, the Hard Rock Cafes have implemented these safety & hygiene policies to keep you safe.
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Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
Important Information
Departure Point
Hard Rock Cafe, 63 W Ontario St, Chicago, IL 60654, USA
Duration
2h
Return Details
Returns to original departure point
Inclusions
  • Preferred seating
  • One meal per person based on menu selected
  • Beverage: choice of soft drink, coffee or tea
  • Gratuities
  • All Taxes
Exclusions
  • Hotel pickup and drop-off
  • Alcoholic drinks (available to purchase)
  • Additional menu items outside the selected menu
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Additional Info
  • Confirmation will be received at time of booking
  • Lil Rocker menu (ages 0-10) is available for purchase direct from Hard Rock Cafe on the day
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Infant seats available
  • Most travellers can participate
  • This tour/activity will have a maximum of 9 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
14Reviews
0Q&A
Traveller rating
  • 5
  • 3
  • 2
  • 2
  • 2
Traveller type
Time of year
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Popular mentions
Kymm M wrote a review Jul. 2020
Detroit, Michigan83 contributions54 helpful votes
For starters, due to Covid, they were working on reduced hours but they still allowed reservations with the latest time being 9 pm. Here's where the problems began. We made a reservation on Open Table for 9 pm. W e got there and was seated. We were approached by the waiter who
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Date of experience: July 2020
2 Helpful votes
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Tamika Etter wrote a review Mar. 2020
4 contributions8 helpful votes
Food was great but not as great as our server, Jose! He was very knowledgable on the franchise and area.Definately recommended coming here and sitting in Jose's section!
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Date of experience: March 2020
2 Helpful votes
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Response from ChicagoGM, General Manager at Hard Rock Cafe Chicago
Responded 5 Mar. 2020
Wow, great shout out 73Tamika. I will share with him and the team. We do hope to see you all again.
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Genie G wrote a review Feb. 2020
Tampa, Florida4 contributions4 helpful votes
We ❤️ visiting Hard Rock cafes as we travel or vacation, BUT this one was by far the worst!!! Server seemed annoyed (he did have a trainiee). Would only offer refills on our alcoholic drinks. Had to get the trainiee to bring us Waters and sodas My son's order of salmon,
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Date of experience: February 2020
1 Helpful vote
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Response from ChicagoGM, General Manager at Hard Rock Cafe Chicago
Responded 7 Feb. 2020
GenieG568- I appreciate your feedback and I apologize for your recent experience. As you know, we take great pride in delivering a great dining experience to each and every guest. We clearly did not deliver on that promise during this visit. I would like to discuss this further in detail. Do you remember the name of your server? Did a manager stop by your table? Feel free to email me directly at chicago.gm@hardrock.com
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csa1861 wrote a review Sep. 2019
Tennessee139 contributions40 helpful votes
We visited the Hard Rock Cafe in Chicago recently. As you might imagine, We were excited to visit one we've never been to before. What we found was a cookie-cutter Hard Rock with no personality of it's own. Not that it was bad, it was just kinda there and that's about it. Food
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Date of experience: September 2019
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P&K USA wrote a review Jul. 2019
Houghton-le-Spring, United Kingdom261 contributions30 helpful votes
+3
The Hard Rock Cafe Chicago can't be missed owing to the giant illuminated guitar on the corner of West Ontario Street. We visited on a Monday evening and sadly missed the Happy Hour (4pm-7pm) as we had had a busy day exploring Chicago but as we arrived for our 7:45pm table
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Hard Rock Cafe Chicago
Mikeb666
00
Ok
Love going to HR , the food as always was on point as was the service. However this HR seems to be put together che
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badmintontim
00
Great Architectural Buiding
This Hard Rock is round with glass blocks which is so unseals but gives the building such character and brings so m
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allisonl412
00
Always a good place
Food was good. Wasn’t busy it all. You can never go wrong with eating here.. hostess moved st the pace of a snai
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JChambersx
00
So so
The typical hard rock, okay restaurant and mediocre food. Nothing special and can easily be missed, there are far b
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horsfield2890
00
Rock On, Dude!
We’d originally booked for a different night, which was cancelled by the venue. However, we rearranged the booking
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DoctorVio
00
Great bar
Having visited the N.Y and Las Vegas Hard rock cafe's on recent U.S holidays, this was a must for us. The service w
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kathyd_March2017
00
Got to be done - Hard Rock Cafe experience
Great food, great service, great atmosphere, great experience. The staff were extremely helpful - we were going of
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MaSgaggero
00
Good food, nothing special.
Been here for lunch, had to wait a little bit "too much". The service was good, too slow. The People are all really
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dwmelec
00
yum
great spot for a bit of nostalgia, good food and beer, we headed in for burgers at lunch and enjoyed generous porti
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CristianaMB_2013
00
Good food, but small size
I really enjoyed the drink and the food, but the amount of food was too small, I was expecting more than I got.
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stevejo2015
00
The good, the bad and the go f*** yourself!!
Came to Chicago for Christmas and needed to find dinner. Emailed the hard rock and received great response from the
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antperazzo
00
a good spot with a slow service
It is difficult to judge a place that is basically a chain. This being said, I think there are differences among di
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Larry W
00
HARD ROCK CAFE CHICAGO ROCKS!!!
I have been to Hard Rock Cafe Chicago before, but las night (10/24/2018) was special, due to a Company Outing. The
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Ray B
00
Quick Dinner before Blackhawks Game
Needed quick & easy dinner before heading out to watch Blackhawks (home game). Had great dinner & nice atmosphere.
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tfs30
00
Friendly Rock
We had dinner late on Sunday night but the place was really hopping. our server was great, very attentive and kept
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Key Details
  • Hard Rock Cafe Chicago
  • Duration: 2h
  • Printed Paper Ticket Required
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
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