The Viator people scammed the whole deal. I specifically called and inquired about the combo package and the price. I was told $39 (unbelievably attractive) price was to cover both activities. We end up spending 10 times more money as it turned out that the price listed and promised covered only reservation. The activity itself was amazing but I advise do not get trapped with the false claims and non transparency.

I give 2 stars only because it took us a quick ride. Minus 3 stars because the price was listed as $29, when we called, they also told us it would only cost $29, but when we arrived, it had already become $89, when we started asking why, they told us: "Okay, we can give you a discount and charge you only $69." They said they would take us on a ride for 30 minutes, but in fact they took us on a boat for 5 minutes and only took us on a ride for 15 minutes.

The trip didn’t meet expectations. The price was misleading, and the ride time didn’t match what was advertised. We rode for 15-20 minutes, not 30! The 30 minutes included the time to get to the spot and the return trip. Be aware that the actual cost is not $29 but $79-$89.

I really enjoy renting catamarans here. The catamarans are in good condition, the sailing area is amazing, and the people who work there are honest and make sure you have a good and safe experience. My review would have been a 5 star review, but it is just that I do not find the fee structure favoring the customer. After the first hour, the fee increments are in 30 mins buckets. I believe it would be a more pleasant experience for the customers if it were “1 hour minimum and then pay as much as the duration after 1 hour.”

Refused refund when I couldn't fly in due to June 14th flooding of entire area. I couldn't change vacation dates. Act of nature should be a reason for refund

The experience was amazing Tom and Alex were spectacular hosts for our parasailing but DO NOT buy your tickets through trip adivsor it will be more expensive because there is a $50/ person fee due to booking through this network.

We had a great time celebrating a birthday with Miami Watersports. Manuel and Rogelio were extremely helpful and knowledgeable. Rogelio was a great teacher and taught me how to sail their catamarans in only 30 minutes. The guys are very patient and friendly and the spot is in a great location. We would definitely go back and try more activities.

The instructor was amazing. You guys should definitely come here. Alex was amazing. Definitely recommend we had fun!!!

!!!! BEWARE of an additional $50 fuel surcharge on the spot after the initial registration payment !!! Otherwise, my son enjoyed this activity and could get up on the first try.

Me and a friend went parasailing on today. When we arrived, we had to park in our pier which was pier 9 we had to pay for parking and we also had to walk about 1/2 half of mile to get to Pier 9. Arriving at pier 9, We were assisted by A guy Name Charles. Charles was very disrespectful and operated with disgusting customer service. He told us we had to pay an additional $50 due to booking on this app which we did not understand. We talked to the app personnel, and they advised us that we cannot get our money back and we had to continue with our excursion. Charles then received an additional attitude, and swung his hand as if to tell us to go to talk to someone. We were assisted by a manager named Clement which he felt sorry for us, but still made us pay $50 additional plus what we have already paid with this trip. The manager , complemented us with free pictures because of the inconvenience. When we started our parasailing, Alex and Pierre Patient and very fun to be with. They helped us put on our gear they talk to us. They provided amazing customer service and made our adventure very very nice. Alex and Pierre, worked as a team to ensure that we had the best successful experience with parasol. We do appreciate them too, but again do not book your excursion on this app because you’re gonna have to pay an additional fee when you get to the excursion. The deals are actually at the excursions and they have specials that they don’t tell you about over the phone so book with the excursion do not book with this trip app .

Not as advertised. It is not thrilling, and the boat pictured is not the boat they use. We had a dinger version of this experience. Captain doesn't speak or entertain at all, which you think they would to earn a tip from the riders. SIghtseeing????? They took us by three houses and turned around. I'm sure this at one point might have been a great time, but it is a money grab from tourists. They are lucky their business doesn't depend on repeat business, cause if they did........they would be out of business.

The experience was fun however we booked through Viator for $35.00 a person but when we got there we had to pay another $30 per person. It showed a speed boat but we were on an inflatable. It said approximately 60 minutes and it was a total of 30 minutes. Fun but misleading!

CAUTION: Price does not include a $50 / person surcharge once you get there. Price is misleading. However, we had a great time and it was a very fun exepiernece. Great time otherwise, fun experience.

Great experience parasailing. Pierre and Alex were terrific!. They eased our anxiety and made it such a fun and memorable experience. Perfect day!

Had another incredible adventure with Miami Water Sports, this time trying out flyboarding after thoroughly enjoying jet skiing and speed boating on previous visits. Flyboarding with them was nothing short of exhilarating. It felt like being a superhero, soaring above the water! There’s definitely a learning curve, but the instructors were patient, offering clear guidance to help us get the hang of it. They prioritized safety without compromising the thrill. The equipment was top-notch, and the experience was surreal, offering unbeatable views of the Miami coastline. It’s an activity I’d highly recommend to anyone looking for an adrenaline rush and a unique way to experience the water. Miami Water Sports continues to impress with their variety of water activities and exceptional service.