Views spectacular. Very professional staff. Well organised and were willing to change our flight to the next day due to poor weather

Our family of 4 took this flight. Martin our pilot knew one of our daughters was a bit nervous and really did a great job talking to her and did his best for a very smooth ride. We had amazing views and he pointed landmarks out and told us some things to watch for. I was able get some great pictures and videos!!!

If you are driving do not rely on Google maps for directions it will take you to the old tarmac. Ask them for proper directions. The day was windy but the flight experience was fun. Was kind of hoping to go down into canyon but maybe that's a different tour. I only booked 30 minutes but wished I booked an hour. Good job by Pilot Justin and co pilot.

Our tour of the Grand Canyon by helicopter was breathtaking, spectacular and amazing. It was on our bucket list and we are SO glad we did it and can say we did it! We flew with the Excellent Albert on a beautiful sunny day. The accompanying playlist playing in the background was appropriate and thoughtful. The narration was helpful lots of information. Once in a lifetime maybe but we would do it again tomorrow!

We booked a helicopter flight to the GC that morning! It was an amazing trip and a great pilot(Steve) we flew via hoover dam then landed in the canyon complimentary lunch and some fizzy wine. Great views and amazing experience

With limited time, the helicopter ride was the quickest way to see the canyon. The staff were professional and courteous. Just prior to the ride, noticed in the national park area (What appeared to us anyways) to be windy conditions. The pilot "Kat" was exceptional in seamlessly giving us a smooth ride without a hitch. Thanks!

The whole experience was amazing. The organization is very professional and competent. Our pilot was an awesome guide.

My father and I booked this two-part tour. The Papillon GC helicopter tour was fantastic! I would recommend a rotary aerial tour of the GC, esp. if time permits. This was my second time visiting the GC, and an aerial tour provides a new perspective and access and views of areas that a driving tour just along the South Rim (or North Rim) does not offer. From the air, we could see so much - the scale from the air highlights just how immense the GC is, and even though you're flying at a high speed, the size of everything makes it feel as if you're not. Even though the flight is "only" 45 minutes long, the sheer grandness makes it feel longer. The aerial views also help show some contrasts between the two rims. For our flight, we could see the snow along the North Rim that the South Rim didn't have. As a bonus, we were fortunate to catch a glimpse of the elusive bison herd found only on the North Rim. I can't find the names of the two pilots (one was training), but I would recommend them. If I'm so fortunate to visit the GC a third time, I will book one of Papillon's fixed-wing tours. The second part of our tour was a sunset hummer tour of the South Rim by Buck Wild. Our guide and driver was Jerry. Our tour was able to start a little early because all of the families in our party were able to show up ahead of time. Jerry was an excellent driver and a great story-teller. He provided a superb narration from the Native American viewpoint and offered a fascinating lesson on local history and current events.

This was the most amazing experience! It was literally breathtaking witnessing the Grand Canyon in a helicopter. The pilot was awesome and informative. I recommend this to anyone in the area!

The view of the Grand Canyon was thrilling, of course. I was disappointed, though, that the pilot made no effort to tell us what part of the canyon we were at or point out any landmarks. He said he didn’t really know.

It was so much fun! The views were beyond incredible! The employees were very helpful and the captain made the trip so smooth and enjoyable!

The actual experience was great. Our pilot was lovely, and for me it was absolutely worth the money. We took the 45 minutes flight and it was absolutely breathtaking! As we flew over the trees and came over the ridge to see the whole canyon, I cried - it was so beautiful. While the actual experience was great, the company I am not happy with. We were told to arrive 45 minutes early to "allow plenty of time for check-in". Check in took 5 minutes at the desk (where they find your reservation and weigh you) and a 5 minutes safety video. When we arrived at 10.15 for our 11am flight were told there was a delay of "up to 30 minutes". After waiting for 45 minutes past the original time, I went to enquire and was told our helicopter was due to land at 12.13! The delay itself is not the problem (I mean it is, we were short on time as it is), but the customer service is very poor. If they had told us the actual delay, we could have left to visit the Visitor Center or go for a coffee. I recommend calling them a couple hours before your flight time to check! A few things to note: - The pilot doesn't point much out, they mostly play a track with music and some narration - The helicopter has A/C so no need to wear layers (it was cold outside on the day and I wore tights under my trousers - big mistake!) - The views from the front are great, we were lucky to be assigned those seats automatically. The people behind us were gushing, I don't think they had a bad experience because they were not at the front, but if that is important to you consider upgrading.

Worth any penny. You won’t regret it. I left me breathless and amazed to see the Grand Canyon from the helicopter. Once in a lifetime experience

SAVE YOUR MONEY! NOT a WOW experience that I anticipated for $1,060 for 2 people on the 45 minute imperial flight. The pilot was a dud! He didn’t point out anything! We understood the flight was narrated; the recording had music & history. It would have been very interesting and helpful to know when we were over the north and east rims. The pilot kept yawning!! The communication from the staff after we arrived was disappointing; the flight was delayed over 1 hour. I didn’t have a problem with it being delayed; it was the lack of communication! I had to ask the front desk about it. They didn’t allow us to take pictures near the helicopter. I purchased their photo for $25 & told the person that the pilot didn’t point out anything; she was surprised and told me who her favorite pilot to fly with was! Very disappointed in our experience.

One star because we had a very nice pilot and she gave us very nice views of the west rim. We requested for front seats but they didnt give us so we were watching mainly the back of others heads during the flight. We were on our honeymoon and they completely ruined it. We begged to change to other flights but the stuff was totally rude and they just told us that cost is non refundable. They only want your money. We also had 30 minutes delay on the flight. Other than that it was a nice experience but I don't recommend them for your trip. Try with other better companies.