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Hangzhou Private Departure Transfer: Hotel to Airport

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From
USD 54.88
Date
2 travellers
Options
What to Expect
Please wait in the hotel lobby.  Your driver will find you by eye contact, or read your name from his pickup list.  The hotel pickup is 24 hours available.  The local tour operator is your back up in Hangzhou.    He/she has all information of your driver and vehicle.

Frequently Asked Questions:

Q:  Is your service better than calling a taxi on site?  

A:  Taxi service is not always available in Hangzhou.  If the hotel doormen can not find a taxi for you in time, the stress of waiting for a taxi will cause big problem.   Using our service, you will have a better vehicle with service from a reliable driver, at your preferred pickup time.  

Q:  Do you pickup from my hotel?   

A:  This pickup price is for hotels in downtown area of Hangzhou only. Downtown Hangzhou includes 5 districts of Shangcheng, Xiacheng, Xihu, Gongshu, Jianggan. Other districts are named as Outskirts Hangzhou. Hotels in Outskirts Hangzhou will cost additional charge. Please check if your hotel is located in downtown Hangzhou before you make a booking. 

If your hotel is located in outskirts Hangzhou, the local travel agent will advise in 24 hours for the additional cost and ask you to pay in cash to your driver (Plan A). Your approval of this additional charge is required. If you do not agree to pay the additional cost, the booking will be cancelled and you will receive refund (Plan B). 

Q:  What should I do if I can not find my driver? 

A:  Telephone the local travel agent.  The staff will ask you to pass the phone to a Chinese standing beside you, find out your exact location.  Then please wait here.  Your driver will come to you.  Do not move!  Do not go to airport by yourself.

Q:  How can I modify a reservation?

A:  Please use the urgent contact number on your voucher, contact the local travel agent as early as possible.   

Q:  How can I cancel a reservation? 

A:  Please use the urgent contact number on your voucher, contact the local travel agent as early as possible.    

Q:  Will the driver telephone me before pickup?

A:  No.  Your driver does not speaking in English.  The local travel agent will be your backup.
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Important Information
Departure Point
Pickup from your hotel lobby 3 hours prior of your flight departure time
Duration
1h
Inclusions
  • Meet by friendly professional driver at hotel lobby
  • One way hotel to airport transfer by private air-conditioned vehicle
  • Backup support by English speaking company staff during reservation and transfers
Exclusions
  • Excess luggage charges (where applicable for assigning an extra vehicle)
  • Gratuities
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Additional Info
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Please offer airline details upon reservation.
  • No refund for all confirmed booking, including no show or late arrival.
  • Each passenger (aside from infant) can check in with a maximum of 2 pieces of luggage, total dimension not exceeding 158 cm (62 inch), wheels, handles and side pockets included. Each bag should not weigh over 20kg (44 lbs).
  • Excessive and over-sized bag as subject to the availability of the storage space of the vehicle, may incurring surcharge.
  • This is a private tour/activity. Only your group will participate
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
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