Tours and Tickets
Bali Fast Track
4.5
About
At busy times, Bali’s Ngurah Rai airport can groan at the seams, with lines for the standard tourist Visa on Arrival (VOA) stretching for hours. On this fast-track service, your guide meets you at the terminal entrance, escorts you through a priority channel, and assists with customs clearance. He can also help you save on Indonesian alcohol taxes by negotiating a cash fee to import an additional liter of drinks.

Ages 0-99
Duration: 10–30 minutes
Start time: Check availability
Mobile ticket
Live guide: English
More

Highlights
  • Beat the long lines at Bali’s Ngurah Rai (Denpasar) airport
  • Get priority access without the hassle of pre-applying at an embassy
  • No need to negotiate with the fast-track service touts on arrival
  • Customs assistance can save you $$$$ on confiscation and import fees

  • Meet & Greet with a name signboard upon arrival at the arrival gate before Visa on Arrival counter.
  • Handover visas or other essential documents / payment for VOA.
  • Escort through an inbound immigration booth.
  • Refreshment at Holding area upon luggage collection.
  • Escort through Customs clearance.
  • Consultation advice for any of your needs.
What's not included
  • Passport & Visa Problem.
  • Over Carried Goods through Customs.
  • Airport Transfer


Start:
  • I Gusti Ngurah Rai International Airport, Jalan Raya Gusti Ngurah Rai, Tuban, Kec. Kuta, Kabupaten Badung, Bali 80362, Indonesia
End:This activity ends back at the meeting point.

    • Wheelchair accessible
    • Stroller accessible
    • Near public transportation
    • Infants must sit on laps
    • Infant seats available
    • Transportation is wheelchair accessible
    • Surfaces are wheelchair accessible
    If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 122107P10

    • Confirmation will be received at time of booking
    • Adult, Child & Infant same price
    • Most travellers can participate
    • This is a private tour/activity. Only your group will participate

    • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

    If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 122107P10

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    Itinerary
    • You'll start at
      I Gusti Ngurah Rai International Airport
      Jalan Raya Gusti Ngurah Rai, Tuban, Kec. Kuta, Kabupaten Badung, Bali 80362, Indonesia
      See address & details
    • Pass by
      Bali Fast Track
    • You'll return to the starting point
    About the operator
    Don’t take it from us – here’s what people have to say about this operator:
    • Bali Fast Track
      148
      Tuban, Indonesia
      Joined in April 2016
    • TJP01
      0 contributions
      1.0 of 5 bubbles
      Scam
      This is a scam , there is no one at the airport to meet you and they are not answering their phone , do not book this service they will take your money and no one will be there to meet you
      Written 28 March 2024
    • MrGarno
      0 contributions
      1.0 of 5 bubbles
      SCAM
      The fast track immigration service is now banned in Bali yet the company are selling this service. They contacted me 48 hours before departure and told me this policy had changed in the last 48 hours which was a lie. They then offer alternate services as a replacement. Have requested full refund - let’s see what happens
      Written 27 March 2024
    • 500Annie
      0 contributions
      1.0 of 5 bubbles
      This service is a scam!!
      This service does not exist - there was no indication of this on their website and we paid and they now confirm that it does not exist. We are trying to get a refund - do not use this service as it is a scam.
      Written 26 December 2023
    • TimW_Darwin
      0 contributions
      1.0 of 5 bubbles
      DON'T BOOK THIS SERVICE.
      This is not happening now. New regulations stop this. They not giving refunds. DON'T BOOK THIS SERVICE.
      Written 16 December 2023
    • GinaMMammone
      0 contributions
      5.0 of 5 bubbles
      Great service..
      This was the first time I’d used this service. It was great!! Saved time on a late arrival and met up with my taxi driver in no time at all.
      Written 30 August 2023
    • T8769ASscottc
      0 contributions
      5.0 of 5 bubbles
      Outstanding service
      These guys are amazing , accommodating and excellent service. I highly recommend them and their service . Will use them every time when returning to Bali 🙏🏻
      Written 11 July 2023
    • 701rodneyj
      0 contributions
      1.0 of 5 bubbles
      Don't use this service
      Please do not use this service they are very unreliable, nobody was there to meet me at the airport and it took 45 minutes to get someone there after many messages back and forth, very disappointing. Eventually when someone showed up the service was good, he was nice and we went through quickly but it was already too late. They also wound not offer a refund.
      Written 11 July 2023
    • michaelnT5878KJ
      0 contributions
      5.0 of 5 bubbles
      Excellent fast service
      Purchased return Fast Track to ease stress negotiating airport in Bali and found it exceptional. Very fast..yes! Which is ideal when airport packed. Recommended for older or anxious people. I must admit I was worried about being ripped off but had no issues here. However, English as in other areas of Bali is an issue so keep in touch with them.
      Written 23 June 2023
    • rayricho
      0 contributions
      5.0 of 5 bubbles
      Worth every penny.
      My wife requires a wheel chair which was provided. We were met at the plane by a delightful young lady who skilfully navigated our way through the immigration process. This shortened our time greatly and also helped us locate our luggage and led us to our transport.
      Written 10 April 2023
    • rulaa2018
      0 contributions
      5.0 of 5 bubbles
      Great service, highly recommend them
      Great service. I highly recommend them. The made a usually unpleasant and long winded arrival procedure a quick and simple experience. Thank you;
      Written 25 March 2023
    • shanya1
      0 contributions
      1.0 of 5 bubbles
      Bali Fast Track departure Airport Service from Seminyak do not book
      They were horrible. They took our prepaid dollars then they failed to show up to get us through for Bali Fast Track departure Airport Service. I had previous sent a message through the customer service site, which I never got a response. Thank God I got in touch with someone from Viator that refunded my booking for 4 people. I appreciate the prompt response from Viator Customer Service to get my total refund processed.
      Written 1 February 2023
    • Michael H
      0 contributions
      5.0 of 5 bubbles
      Great Service
      I have read some negative reviews for this company. Here is my story. We booked for Bali in Oct 2022. We have never been to Bali and thought by getting Bali Fastrack, it would make our exit from the airport much quicker and more ennjoyable. To be honest, that is exactly what it did. Once we got off the plane, we were greeted by a gentleman holding our names. He swept us through the airport and we were out of there in about 10 minutes. We were then escorted to our car who took us to the Resort We even booked this company for our departure and they made it all a breeze. Very prompt and professional. Picked us up on time at the resort and took us through the whole departure process. Would I use them again? Definately. We have book Bali again in Oct 2023 and I will be booking their services for both arrival and departure.
      Written 26 January 2023
    • LukeM590
      0 contributions
      5.0 of 5 bubbles
      Great experience!!!
      Had a great experience with Fast Track Bali Airport Arrival Service!!! Would happily use again! They took care of me straight from the leaving the aeroplane, gave me the chance to purchase a sim, collected my luggage while I waited in a lounge. Finished with a smooth drive to my destination. All seamless and excellent!!
      Written 15 January 2023
    • irea2017
      0 contributions
      1.0 of 5 bubbles
      No service whatsoever
      If anyone is looking at using this company, don't bother. There was no-one there to collect us or do any of the things we were told would be done. As it turned out it was very quick to get through Immigration. Total waste of money.
      Written 13 January 2023
    • Mehmet U
      0 contributions
      1.0 of 5 bubbles
      Don’t need fast track
      Fast track has been cancelled by the Indonesian authorities. Luckily it was and I didn’t have to waste money. Customs was empty I have been here a few times and never seen customs this empty
      Written 9 January 2023
    See all 148 reviews
    These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Most Recent: Reviews ordered by most recent publish date in descending order.

    Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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    4.5
    4.5 of 5 bubbles19 reviews
    Excellent
    15
    Very good
    1
    Average
    0
    Poor
    1
    Terrible
    2

    Duane H
    Singapore, Singapore6 contributions
    5.0 of 5 bubbles
    May 2022 • Friends
    We visited Bali on the second week of May 2022, and there was some apprehension about the whole Covid travel and documentation requirements, red tape etc.. For that reason, decided to use Bali Fast Track. Upon landing, a nice lady waited for right at the exit of the plane. Overall, a very nice and breezy experience. It felt like an absolute VIP experience trotting past queues. One thing to take note - you will experience the full speed of this service if you do not have any checked baggage, from landing to exiting the airport in 15mins. This obviously changes if you exit first but still have to wait for your baggage like everyone else - but even then, its always nice to stay seated whilst the Bali Fast Track team fetches it for you!
    Written 22 May 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Juliask
    5 contributions
    5.0 of 5 bubbles
    Oct 2019 • Couples
    Excellent company! We used this company for two times, first time we ordered transfer from Ubud to Nusa Dua and second time from Seminyak to the airport. Both times drivers came on time. Cars were rather new and clean. Drivers were polite and professional. Thanks a lot.
    Written 19 October 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Joseph S B
    13 contributions
    5.0 of 5 bubbles
    Apr 2023 • Business
    As expected and seamless. I was given full understanding of what's included and from arrival around 7.30pm in the evening (very busy time), till I got into my transfer SUV, through immigration and customs was within 10mins
    Written 1 May 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Nicole H
    Frankston, Australia1 contribution
    1.0 of 5 bubbles
    Jan 2023
    Very disappointed with Bali Fast Track. The person collecting us made contact the day before to confirm collection. We were not collected from the Airport and when I contacted the person through whats app, they confirmed they would not be collecting us. It make no difference as we were quickly through customs and immigration. There has been no response regarding a refund after contacting via phone, email and online chat.. Do not purchase.
    Written 21 February 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Amir A
    2 contributions
    1.0 of 5 bubbles
    Jan 2023
    Complete SCAM. Arrived at the VOA counter, nobody was there. There is very little instruction sent to you before hand. Just an email saying someone will be waiting at the VOA counter (where you buy your travel visa) with a sign with your name on it. We waited around 10 minutes at the counter before finally just passing it and buying our visas. We then went into the immigration line as I assumed nobody was showing up. No whatsapp number was provided so I had no contact person. Then after 10 minutes waiting in line, someone calls me saying they were there. Apparently they went to the wrong gate despite me giving them the flight information. Then the guy made up some excuse about security (apparently what they are doing is not a legal service). He took us to separate immigration line where there was no wait. That probably saved 20 minutes but since we had already wasted 20 minutes it didn't save us anything.

    Then we get to the customs line, which they CANNOT bypass. Then I got randomly screened to put my carry-on through the XRAY machine, while my wife was able to pass through customs without doing it. Didn't matter I had 2 people escorting me, they still made me do it, which wastes more time. Again, this is NOT a legal service and I get the impression it was frowned upon by the airport staff.

    Then the weirdest part. When we got to the baggage carousel the main person from the company asked to take a picture of me and my wife. I assume to prove to his boss that he indeed showed up because he knew I was pissed. They kept trying to help us with our bags, something I didn't need and by this point it was getting super weird and awkward. The two guys walked us outside to "help" us find our driver (in reality trying to make up for their earlier blunders), but I told them I didn't need that as our driver was very professional and was already waiting for us and had sent us a message already. I finally told them to leave us alone

    This is a complete SCAM of a service. DO NOT PURCHASE
    Written 25 January 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Melissa M
    Los Angeles, CA66 contributions
    5.0 of 5 bubbles
    Aug 2022
    Best money spent! It would have taken us hours to get through the airport. We zipped right through. Got the package that included a ride to our destination. These guys are super on it, highly recommend.
    Written 5 August 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    jackie4333
    Sydney18 contributions
    5.0 of 5 bubbles
    Oct 2019 • Solo
    Great service. They brought the car to the airport exit and took me straight to the right place. Car was clean, air conditioned and a good driver. Low price for such a good service.
    Written 21 October 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Maui Mana
    Hawaii204 contributions
    5.0 of 5 bubbles
    Mar 2020
    I purchased three Fast Track tickets for our trip to Bali/Sumbawa for yesterday. Our flights were canceled due to Coronavirus outbreak and the company refunded us all our money without question. I will re-book with them again when we come back next year! Terima kasih banyak!
    Written 14 March 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Geoffrey G
    Perth, Australia24 contributions
    5.0 of 5 bubbles
    Dec 2019 • Couples
    Great service there and return as well,good drivers new cars what more do you need,Allways used this company with no problems.
    Written 30 December 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    OysekaDownunder
    Darwin, Australia21 contributions
    5.0 of 5 bubbles
    Oct 2019
    We booked Bali Fast Track online and the driver. The driver communicated with us via whatsapp before he arrived and then collected us in the lobby of our hotel and dropped us at our destination. He drove safely and the vehicle was in very good order.
    Written 1 November 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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