A great alternative from taking the cab. The shuttles were clean and modern and it was a very comfortable commute overall. Would use them again if needed.
1 - 5 of 9 reviews
Excellent service considering we booked the transfer online only 1 day before arrival in HNL. Despite there being a very long delay in getting out of the airport the shuttle was waiting as instructed and as soon as we boarded we were on our way....More
Booked on line with V.I.P for return shuttle transfer from Airport to Waikiki, received confirmation email and detailed instructions within minutes. We were greeted at the Airport by VIP representative and were picked up within 5 minutes of the stated time for return trip to...More
Avoid this company. I purchased through Expedia. It was so bad, we happily paid another company to take us back to the airport on the return transfer. Thank you to everyone that warned us in this forum that we might miss our flight. On top...More
Dear PacificcoastF650gs, Thank you for your feedback. I sincerely apologize to you for what happened and for any inconvenience this may have caused. We take all complaints very seriously and we do our best and take further steps to make sure this won't happen again...More
Below is an extract of an e-mail I sent to VIP detailing my issues. This e-mail was never acknowledged or responded to When I booked Transfers to and from Honolulu International airport with your organisation I assumed I was dealing with a professional organisation. My...More