Lots to see & read, well worth the visit, suggest having 2hours to 2.5hours on site at least, booked our ticket in advance so avoided the queues.

We booked this trip through Tui and the pick up point, pick up and bus guide and driver were all excellent. The coach arrived at the agreed time and the driver drove well. Unfortunately, we feel that we were a bit unlucky with the guide we were allocated when we got to Auschwitz. Although, she seemed a nice enough lady with a lot of knowledge she had a quiet voice with quite a pronounced accent which made her hard to hear and understand, even with the headphones. It also didn’t help that the group was about 30 people so far too big. The guide did not wait for everyone to get near to her and started speaking so if you were at the back you missed a lot of what was said. As some people have already said, the tour felt rushed and it felt as if we missed some of the buildings. We also weren’t given much time at each of the exhibits to really read and look. We did feel a bit short changed as we probably only heard 30% of what was said and felt rushed when trying to read the information boards. All in all, we were glad we visited but the tour and explanation could have been much better.

We booked a tour just 2 hours in advance on Halloween (via KrakowBooking) and had the pleasure of having a fantastic tour with Tomasz (sorry if the spelling isn't right) in English, who has a real talent for storytelling and demystifying. It was both entertaining and full of interesting facts. It was our favourite guide from all the tours we did in Poland, and it was really worth what we paid, we keep on mentioning the tour to people around us! Thank you again

This trip is an absolute must for anyone who goes to Krakow (and I think everyone should!). This operator was absolutely superb. Worth every penny.

Excellent tour. Great organisation,prompt, friendly, helpful. Very good guide. Got the balance of facts just right on an emotional visit. Be ready to walk quite a bit to see the scale of Birkenau.

Very interesting visit, glad we booked tickets before we got there as the queues were long. Recommend the visit but not what we expected. We walked from the main town, it is a long walk but straightforward enough. Still enjoyed Schindlers factory.

Myself and my husband went on the Auschwitz tour which was of course, thought provoking and very humbling. The minibus that took us there was lovely and comfortable as well as being air conditioned which was very welcomed with the temperature being 31 degrees outside! Our tour guide on the coach before arriving at the camp was extremely helpful and very informative, giving us additional information en route, along with a very friendly driver. A must do trip to include in your itinerary when visiting Krakow…..

Hard to sum up into words as the trip with the guide was very professional. I would highly recommend this tour to anyone that hasn't been. One visit is all that is needed though, I wouldn't want to return. Simple because what happen there. Tour and guide were amazing though.

Great activity. Good transport. Fantastic guide and opportunity to learn about the history of krakow. Would highly recommend!

Well organised and pickup up on time, only niggle is that the time was changed. Took loads of photos in the Salt Mine, very impressive and coped with all the stairs even with my knees!! Very enjoyable

Absolutely one of the best tours we’ve ever been. Tour bus collected us on time and gave very useful information. Tour guide for both camps was absolutely amazing, not only knowledgeable but also put heart and soul into the information she provided us with. Highly recommend this tour, with this tour operator.

Tour was great, driver was on time and very friendly, the seating was very comfy and clean, the tour itself was very informative and we got to see and learn a lot about the the city and the driver gave us plenty of time for photos and to take in the beauty, would 100% recommend to anyone coming to Krakow, great value for money

Very poor tour. Very little about Shindler. More about Nazi occupation in Poland. Not what we were expecting, unfortunately.

Excellent tour guide. Gave a good introduction to history of Krakow. Described creepy murders and mysteries that have occurred over the years. Answered all of our questions. Had a 10 minute comfort break half way through which was very much appreciated. A great way to spend 2 hours one evening in Krakow.

We took the full day Auschwitz-Birkenau-Salt Mine tour in August. This company did a good job getting us to everyplace on time. Here is what to know to prepare for a good day: 1) Auschwitz has good bathrooms and a drink vending machine, but no place to grab a quick lunch, so bring a sandwich. You won't have a set lunch break, but you can eat in the car. You will be standing and walking the entire time. 2) Birkenau has pay bathrooms with a long wait, so you will not have time to use them. You will be standing and walking in the full sun almost the entire tour, so wear a sun hat. 3) Salt Mine has good bathrooms and lots of quick food stands that you will have time to grab a snack. You will be walking down a very very long flight of stairs - bring hand sanitizer for after holding on to the stair railings. Once at the bottom it doesn't even feel like you are underground, so you probably won't feel claustrophobic. You will be standing and walking the entire tour. The cool air feels good, and is not enough to make you cold. This is a long day, but a good trip. We ended up walking 10 miles! The concentration camps are something everyone should see in person. The salt mines was a nice way to clean your mind after hours touring the horrors of the Nazis.