Dear Bronwyn, Thank you for sharing your kind review of Air Milford with the TripAdvisor community. We are so pleased to hear that you had an awesome time flying with Tom to Milford Sound, it's such a stunning part of the world and exploring it from above, aboard the scenic flight and from the land on foot, really does the region justice. It is awesome to know that your pilot Tom's guiding enhanced your experience, he loves showing off the wonders of the region, pointing out it's hidden gems and telling stories about his personal Fiordland experiences. Tom sends his regards and thanks you for your wonderful feedback. On behalf of the whole team here, thank you for choosing to fly with us and for your 5 star recommendation to future travelers. All the best, Mary, Guest services, Air Milford. ✈️NZ🗺️🥝📷😍⚓🛩️🐬

Dear Sheryl, Thanks for taking the time to share your flight on Trip Advisor, it means a lot because I empathise how high the anticipation would have been to finally return 22 years later and complete the full Fly/Cruise/Fly combination. However Milford Sound can have other ideas, this past year the final rain tally was 8.8m (347"). This is only just shy of the all time record of 9.2m (362") record. Obviously this directly translates into flight itinerary disruptions. Our goal is to achieve the best out of every situation, and I'm so satisfied that you have the same philosophy when it comes seeing the positives of the overflight. As they say, third time lucky, so in this situation I hope you can return to try with us one final time and we can put the full combination together! For future travellers, it looks like this disrupted weather system will continue until at least the middle of January, so having this in mind is excellent for setting the expectation. And like we suggest for all guests, ideally book on the first available day so in case of bad weather, we have alternate days to roll your booking to the next fine weather day.

Hi Cameron, Thank you for taking the time to review your experience on TripAdvisor. We could not be happier to hear that you enjoyed your flight with Air Milford! That was such a special and thoughtful birthday surprise for your partner, and we are grateful to have been able to be a part of it. Milford is a magical place form any vantage point, but we have to agree that the views from the air are truly something else and make for some pretty unforgettable memories! On behalf of myself and the entire Air Milford team, we thank you for choosing to fly with us, and we wish you the best on your future adventures. Sincerely, Sara

Dear Dalia L, Thank you for sharing your review of Air Milford with the TripAdvisor community. It was our pleasure to host you recently and help you tick of another of your 12 top waterfalls in the world. It sounds like an enthralling bucket list, it must have taken you to some incredible locations in the world and we are really proud that our little corner of the world was involved. The Sutherland falls are super cool, they tumble 581 meters in three cascades from lake Quill, which is a high alpine lake in Fiordland National Park. As you say, one way to access it is by foot, on the 4 day Milford track, which is one on New Zealand's great walks. Or, you can join us for a 1hr scenic flight from Queenstown and get incredible birds eye views of the falls and the wider region. On behalf of the whole team, thank you for your kind feedback and all the best for finishing off your list! Sincerely, Mary, Guest services, Air Milford.

Hello CaptAus, As I was your pilot on the day, I’m happy to respond to your review. Firstly, thank you for your positive and informative review. We appreciate your comprehensive summary of the experience from booking, right through to the completion of the flight. And as an aviation enthusiast, like me, it is great to hear how much you enjoyed your experience. On a personal level, I’m happy you felt your experience was handled professionally, as this is our aim for every flight. I enjoyed talking with you on the way over to Milford, and it was good to see that you recognised many of the prominent landmark features from your previous flight simulator experiences. If any of our guests have a specific requirement, we will do our best to accommodate that. I’m glad we were able to get you in the co-pilot’s seat, as someone familiar with aviation, you were able to see what was going on inside as well as outside the cockpit. With regards to the weather, we were lucky to see fresh snow on our flight. Living and working in the Southern Alps, we have to be prepared for hot and sunny one day, and snow the next. During February, which is often our hottest month, we have seen a great variance in temperatures, from snow, right through the mid 30’s (Celsius). Weather changes rapidly, making for challenging operating conditions at times. Milford and the Southern Alps speak for themselves. We are very lucky to be able to show this area to our guests, and I’m happy to hear you enjoyed your time with us. Best regards, Thomas, Air Milford Pilot.

Hi Clint, Thank you for taking the time to review us on Trip Advisor. We are thrilled to hear that you enjoyed seeing the wonders of Milford sound from every vantage point in our Fly/Nature Cruise/Fly excursion! We take great pride in the fact that our friendly team was able to enhance your experience to this very special place in the Fiordland National Park. On behalf of everyone here at Air Milford, thank you for flying with us, and we hope to host you again on a future adventure! Sincerely, Sara

Dear Caroline, Thank you for sharing your review of Air Milford with the TripAdvisor community. We are so pleased that you had an awesome scenic flight and that it both reminded you of past adventures, whilst inspiring you to plan future ones. Tom loves sharing his local region with his guests and has a passion for exploring the outdoors too, so we are really pleased that you had a great time flying with him. On behalf of the whole team here, thank you for your kind feedback and endorsement to future travelers. Sincerely, Mary, Guest services, Air Milford. ✈️NZ🗺️🥝📷😍⚓🛩️🐬

Dear 100kaylaw, Thank you for reviewing your experience with Air Milford on TripAdvisor. We are so pleased to hear that you had an excellent time on your recent scenic flight and enjoyed having all of the iconic locations, viewed from above, pointed out to you. On behalf of the whole team here, thank you for choosing to fly with us and for your kind feedback. All the best, Mary, Guest services, Air Milford.

Dear Johnfrequenttravelle, Thank you for taking the time to review Air Milford on TripAdvisor! We are really pleased to hear that your pilot Antony was able to guide you through all of the incredible sights of Milford Sound and the wider local region, showing you a fantastic time! Our Milford Sound flights traverse three major mountain ranges, the Richardsons, Humboldts and Darrans, before arriving in the stunning Milford Sound for a flight right through the fiord culminating in the landing. On behalf of the team here at Air Milford, thank you for choosing to fly with us and all the best for your future adventures! Sincerely, Mary, Guest services, Air Milford.