Tours and Tickets
From Melbourne:Great Ocean Road 1-Day Tour in Chinese
4.5

From Melbourne:Great Ocean Road 1-Day Tour in Chinese

By Extragreen Holidays
About
from
AU$109.00
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 0-85, max of 56 per group
Duration: 12–13 hours
Start time: Check availability
Mobile ticket
Live guide: Chinese
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Audio guide: English
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  • Mandarin Live Commentaries
  • Multilingual Audio tour commentaries(Smart Devices Required)
  • Pickup and drop-off from designated meeting points
  • Friendly and informative Driver and guide
  • Air-conditioned coach
What's not included
  • English Live Commentaries
  • Hotel pickup and drop-off
  • Food and drinks


Start:Multiple meeting point options.
  • Option 1
    42 Russell St, Melbourne VIC 3000, Australia
    Time: 08:05 AM Location: Melbourne City Address: 42 Russell Street (In front of Grand Hyatt)
  • Option 2
    913 Whitehorse Rd, Box Hill VIC 3128, Australia
    Time: 07:00 AM Location: Box Hill Address: 913 Whitehorse Road (Outside Discount Warehouse)
End:This activity ends back at the meeting point.

    • Not wheelchair accessible
    • Stroller accessible
    • Service animals allowed
    • Near public transportation
    • Infants must sit on laps
    If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 358039P2

    • Confirmation will be received at time of booking
    • Most travellers can participate
    • Please provide us with your email address so we can send you the tour confirmation
    • You can scan the QR code to access multilingual tour commentaries for this tour
    • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
    • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
    • This tour/activity will have a maximum of 56 travellers

    • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

    Which attractions will I visit with From Melbourne:Great Ocean Road 1-Day Tour in Chinese?
    How much is From Melbourne:Great Ocean Road 1-Day Tour in Chinese?
    From Melbourne:Great Ocean Road 1-Day Tour in Chinese price starts from AU$111.04. Discover and book From Melbourne:Great Ocean Road 1-Day Tour in Chinese on Tripadvisor
    What is the From Melbourne:Great Ocean Road 1-Day Tour in Chinese cancellation policy?
    From Melbourne:Great Ocean Road 1-Day Tour in Chinese cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book From Melbourne:Great Ocean Road 1-Day Tour in Chinese on Tripadvisor
    Which company provides From Melbourne:Great Ocean Road 1-Day Tour in Chinese?
    From Melbourne:Great Ocean Road 1-Day Tour in Chinese is hosted by Extragreen Holidays. Read reviews, discover additonal experiences or contact Extragreen Holidays on Tripadvisor. Discover and book From Melbourne:Great Ocean Road 1-Day Tour in Chinese on Tripadvisor

    If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 358039P2

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    Itinerary
    • You’ll have 2 starting options
      See departure details
    • 1
      Great Ocean Road
      Stop: 2 hours
      See details
    • 2
      Great Ocean Road Chocolaterie & Ice Creamery
      Stop: 20 minutes
      See details
      Pass by
      Anglesea
    • 3
      Great Ocean Road Memorial Archway
      Stop: 5 minutes
      See details
      Pass by
      Lorne
    • 4
      Apollo Bay
      Stop: 60 minutes
      See details
      Pass by
      Port Campbell National Park
    • 5
      Twelve Apostles
      Stop: 45 minutes
      See details
    • 6
      Loch Ard Gorge
      Stop: 30 minutes
      See details
    • You'll return to the starting point
    About the operator
    Don’t take it from us – here’s what people have to say about this operator:
    • Extragreen Holidays
      89
      Australia
      Joined in June 2022
    • T1979ACcarolz
      0 contributions
      5.0 of 5 bubbles
      Amazing tour!
      The trip was amazing. Not only was the guide friendly and professional, he was also very calm in a sticky situation when a passenger suddenly interrupted him during the drive and demanded for him to stop speaking Chinese, as the passenger didn’t speak it. He patiently explained that this tour was supposed to be mainly a Chinese speaking tour. He actually has tried his best to speak English and looked after the English speaking passengers as well. In addition, a QR code for further information in both Chinese and English has been provided. The driver was Heny/Henry, who was exceptionally kind and understanding. The guide explained well, and clearly told us what the locations were, how long we were staying at the locations, where to go, and when to come back to the bus. He also gave long descriptions of the locations and their history. Thank you Henry/Heny, you’ve made our day!
      Written 15 January 2024
    • Y7721HUamys
      0 contributions
      2.0 of 5 bubbles
      Pretty views but misleading trip - please be aware
      Description of tour was very misleading on what was written compared to what we actually did. This needs to be updated as the chocolate factory closes too early for the tour bus to get there on time, there is no seals to be seen during this time of year, and we did not get time to go to the nobbies center, just a quick stop to take photos. Only accurate things were the stop at the animal park where you are given 1 hour and seeing the penguins. The bus AC was also broken for the trip during a super hot day.
      Written 6 January 2024
    • Princess_ariel72
      0 contributions
      5.0 of 5 bubbles
      Best tour guide
      Excellent tour with excellent service from the driver.driver super friendly and kind. Highly recommended if you looking for tour.go for tripadvisor
      Written 1 January 2024
    • xismith
      0 contributions
      5.0 of 5 bubbles
      Great tour
      Excellent your. It made our trip easier. We will book again. Thanks for your service. We had a lot of fun.
      Written 25 December 2023
    • Q6313ALemmaj
      0 contributions
      1.0 of 5 bubbles
      Very disappointing!!
      Would not recommend this tour company at all. 1. They were late picking up and we didn’t get notified about it 2. The tour guide didn’t welcome us. We even had to ask other passengers to make sure we got on the right bus as the driver didn’t answer. Very unprofessional! 3. When we got to Maui Koala sanctuary we got told that it wasn’t included in our ticket. However, on their website it clear says it’s included. I even showed our guide that it says it’s included in the price we paid. But he insisted on us talking to his boss on his phone. The boss was confident that it wasn’t included but said he could look it up and call back which he never did. Eventually the driver called his boss again who said that we should be let in for free as it’s included in the price. But the boss was rude on the phone and I had to firmly argument for them to listen. They didn’t even apologize for the inconvenience. This is unprofessional and extremely annoying. The driver and his boss also spoke in Chinese with each other which I thought was rather disrespectful as we couldn’t understand anything they were saying. 4. We arrived at the Koala sanctuary 3.45 pm and had 50 min there. According to the tour intinery we were supposed to go to the chocolate factory after this. However, when I asked the driver about this he said the chocolate factory closes at 4 pm so we don’t have time. This is unacceptable as it is supposed to be a stop on the tour and a reason for why we choose to go with this tour. Even if the driver hadn’t been late for pickup we still wouldn’t have had time to go to the chocolate factory, which is crazy! I would also like to mentioned that if I hadn’t asked the driver about the chocolate factory we wouldn’t have know we didn’t have time to stop there. The rest of the people on the tour didn’t get this information as they didn’t ask. We just drove past the factory without the tour guide giving an explanation. Terrible! 5. The tour guide didn’t say anything about the tour or where we were going. I have been on numerous tours recently with other tour companies and every time the driver has said information about where we are going, how long it will take to get there, where we can get food etc. The drivers usually also say interesting facts along the way and explained what we were seeing. However, nothing like that was done during this tour which was very disappointing. According to the intinety we were supposed to pass by Cape Woolamai but I’m unsure if we even did I as the driver did it say anything about it. A reason for me for going with tour companies is the information and facts that the driver says, but nothing was mentioned on this trip. Also everytime we stopped at different locations we had to ask what time we had to be back. The driver didn’t say anything regarding this. 6. Even though we choose an English speaking tour the driver mostly spoke in Chinese with very limited English. A few times other passengers had to translate to us so when we knew what time we had to get back to the van again. 7. We only had about 40 min by the penguins parade. The penguins were estimated to arrive 8.30 pm and we had to be back at the van by 9.10 pm. We would have liked to have way more time there as that is the highlight of the day. The penguin parade was continuing until 9.45 pm so we were barely there for half of it, which again was very disappointing. Once we arrived for drop off the driver didn’t even say bye or thank you. He just dropped us off and closed the door. The only good thing about this tour was that the van was new and had good legroom. This is definitely not a tour company I want to support. I excepted way more and got really disappointed by the tour guide and how the company handled situations. I booked a tour, not a driver! Also I booked it in English and not in Chinese. Additionally, I booked this tour to be able to go to for example the chocolate factory which we didn’t have time for. Terrible!!!
      Written 10 December 2023
    • Q2983SFninac
      0 contributions
      4.0 of 5 bubbles
      Seeking gold, having fun in Ballarat!
      Fantastic day, met some lovely overseas travellers to share the experience with, its educational & fun, well worth going there! Our driver & tour guide “Bo zun” from Evergreen tours was wonderful!
      Written 26 November 2023
    • Q2983SFninac
      0 contributions
      4.0 of 5 bubbles
      Penguin parade, simply amazing! It was worth sitting in the rain, would recommend the experience
      Amazing experience seeing the penguins, was worth sitting in the rain, would recommend the experience to anyone. Also would like to say thank you to our wonderful driver Bin from Evergreen Tours!
      Written 26 November 2023
    • Cust0mer27
      0 contributions
      5.0 of 5 bubbles
      Great evening out.
      Fiona was an excellent guide. Enthusiastic and knowledgeable. Amazing experience with the penguins. We also visited a koala sanctuary which was stunning.
      Written 9 November 2023
    • 923weijiad
      0 contributions
      5.0 of 5 bubbles
      Very fun
      You can experience an unique trip by joining in this day trip. We learnt some historical background of digging gold and also tried to dig gold by ourselves. Interesting trip.
      Written 7 October 2023
    • 923weijiad
      0 contributions
      5.0 of 5 bubbles
      Cute little penguins
      The philip island day tour was very interesting and you can see various animals during the trips and the tour guide was nice and helpful.
      Written 7 October 2023
    • 873akiz
      0 contributions
      5.0 of 5 bubbles
      Would like to write this trip down in my travel journal
      The trip went on pretty well. The drive showed excellent affinity with a friendly and helpful service . I would like to write this trip down in my travel journal to share with my friends and my future self
      Written 13 September 2023
    • Maps31099167434
      0 contributions
      5.0 of 5 bubbles
      Look forward to riding Johnny again next time! Thank you very much!
      The trip was amazing! The driver, Johnny, had been waiting at his place early in the morning. Johnny drives like a professional and steady driver. He is a good and experienced driver. It was a great day. Look forward to riding Johnny again next time! Thank you very much!
      Written 12 September 2023
    • Serenebedi
      0 contributions
      5.0 of 5 bubbles
      Family Trip To Mt Buller
      Family trip with 2 young kids… We are lucky to have Driver - Johnny. He is very helpful and friendly throughout the trip. Always on time and at the end of trip, when we are back in Mel city drop off point as it raining he offer to send us back to our hotel location. We are thankful for his kind thought. Will join his other tour again.
      Written 7 September 2023
    • 704yingh
      0 contributions
      5.0 of 5 bubbles
      Gorgeous Mt Buller trip with the driver Johnny
      I went 2 ski trips to Mt Buller with the driver Johnny, the journey is gorgeous. The driver is always on time with a friendly, responsible, caring and responsive manner to the customer, he would help you with any issues regarding the trip, I've kept his contact, would recommend to my friends.
      Written 3 September 2023
    • keqint2023
      0 contributions
      5.0 of 5 bubbles
      It is a very nice trip! Enjoy! I
      Johnny driver.good service.good driving .safe and reliable .we are very assured to rest in the bus.we will tell more relatives and friends to Join the extragree holiday.no1!!
      Written 29 August 2023
    See all 89 reviews
    These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Most Recent: Reviews ordered by most recent publish date in descending order.

    Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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    4.5
    4.5 of 5 bubbles46 reviews
    Excellent
    35
    Very good
    3
    Average
    3
    Poor
    3
    Terrible
    2

    Howard I
    Pyeongtaek, South Korea184 contributions
    2.0 of 5 bubbles
    Nov 2023 • Family
    I will say the bus ride was ok and the driver was professional. That's about all the good points. This trip needs better information/ transparency as it is for Chinese tourist. If you are like me and you don't know that you have to sit to an all day tour 90% in Chinese, which is unacceptable for an all-day tour when you don't know that's what you are getting into. The bus driver provided a QR code for a mobile app guided tour in English, which doesn't help tourists who have no headphones, wifi or way to charge their phones. And when the bus stops at a Chinese restaurant for lunch, it is just more of the same disappointment along this trip. The restaurant did have other food options, but still blah. I'm trying to be totally honest which is why I won't give it a 1 because, like I said, it was professional, but the tour operator should be ashamed of not notifying patrons of what they are getting into.
    Written 25 December 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Strawberryrose
    Canberra, Australia2 contributions
    2.0 of 5 bubbles
    Nov 2023 • Family
    We went on the 1 day tour on the 3rd November 2023, the driver was late to pick us up (almost an hour late). The tour guide was not very helpful and mostly spoke Chinese, he didn't translate everything and even he admitted it was too much for him. We couldn't understand what he was saying. The tour guide is more like the bus driver than actual the tour guide. It would be nice to tell us more of the history and information where to go etc. instead of just dropping off. We had to look for our own directions. There wasn't enough time to see everything and take pictures. We missed so many points and have to rush back because of the short time constraint. We have to choose what to see as there is not enough time for all look points at the 12 Apostles.
    I felt pressure and didn't have time to enjoy the beautiful scenery. We have 5 stop in total including the Chocolate factory, one hour lunch break. When we had a toilet break on the last stop, he didn't tell us and again only speak Chinese so we have to guess as to what he was saying. On the way back from the tour, he didn't take us back to the where he picked us up. He didn't say anything and we didn't know what was going on. He gave some people lift to their hotel and stop at the City Centre. I asked him where is the train station so we can catch the train back or be dropped off. He said he didn't know. I found him bias and not friendly. It would be helpful if he speaks English so people can understand and give notice to where we're going or being dropped off to. The trip is not exactly cheap either, not worth the price. The bus is very uncomfortable if you're over a size 12 (Australian), the seat belt is suffocating and can't move at all.
    Written 9 November 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hi there We regret to hear about the issues you encountered during your recent tour experience, although we were unable to locate your reservation in our records. We apologize for any inconvenience caused by the late pick-up, language barriers, and lack of informative guidance during the tour. Your feedback about the tour guide's limited translations and focus on Chinese narration is concerning. Providing comprehensive information and ensuring everyone's understanding, regardless of the language spoken, is crucial. We apologise for not meeting this expectation and for the rushed itinerary that affected your enjoyment and the opportunity to fully appreciate the sights. We apologise for the discomfort caused by the bus seating and seat belt and for the lack of clarity regarding breaks and drop-off points. It's important to us that all guests have a comfortable journey and clear communication throughout the trip. Your comments about the tour guide's alleged bias and unfriendliness are taken seriously and will be addressed internally. We aim to create an inclusive and welcoming environment for all our guests, and we apologize if this was not your experience. We appreciate your feedback as it helps us identify areas for improvement. If you have further details to share or would like to discuss your experience in more detail, please contact us directly. Warm regards, Extragreen Holidays
    Written 22 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Lisatravel2184
    Dunedin, New Zealand9 contributions
    5.0 of 5 bubbles
    Apr 2023 • Family
    Very long day, but wouldn’t of seen the wonders of Great Ocean Road, any other way.
    Long day not drivers fault, some people think they don’t need to be back on the bus on time, so bus driver had to keep looking for them.
    This made the day longer!
    Written 10 April 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Thank you for your affirmation and understanding. I hope all guests can be as lovely as you are~
    Written 21 April 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    S N
    2 contributions
    4.0 of 5 bubbles
    The tour was very good.
    The bus arrived in time and commenced as scheduled
    The driver cum guide was very informative.He shared his historical knowledge very well. Spoke in English well.
    The bus was also comfortable.
    Giving little more time at locations is suggested.
    Written 30 December 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Jenn
    Singapore, Singapore25 contributions
    4.0 of 5 bubbles
    Nov 2022 • Family
    Met all our expectations of a very good trip of the Great Ocean Road! Our initial booking from another tour operator cancelled on us last minute and we were just thankful that this tour was still available. The tour bus was new, clean and comfortable. Our driver, James was friendly, reliable and safe. Appreciated the bottled water we got on the trip. The tour would have been perfect if we had a little more interesting information of the places that we visited. Otherwise all good!
    Written 15 November 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    mleuth
    Santa Fe, NM164 contributions
    2.0 of 5 bubbles
    Nov 2022 • Couples
    Great locations - lousy tour operator.

    This was the only tour left. Now we know why. The driver showed up 30 min late, the tour was oversold by one seat with a hand scribbled passengers list. The driver normally tours with Chinese clients and speaks broken English. We left at 9:30 and got back at nearly 10 pm. Too many short stops. I do nor recommend this tour.
    Written 10 November 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Antoinette
    1 contribution
    1.0 of 5 bubbles
    Nov 2023 • Family
    Old bus, no where to charge your phone, no aircon and uncomfortable seat belt that you had to wear. Rude driver, was late to pick up. Saw him trying to charge people for water. Luckily went on a less hot day otherwise it would be worse. Could do with less time at the Loch Ard George and have it added to the 12 Apostles. Wasn't enough time to see much there. At lunch time got dropped off further from the strip of restaurants around the block. Would recommend the American diner we went to for lunch though.
    Written 11 November 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hi there Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience you encountered during your tour. However, after a thorough review of our manifest, we could not locate your name among our passengers, making it challenging to investigate and address your specific concerns. Nevertheless, we take all feedback seriously, and we deeply regret the discomfort caused by the conditions of the bus. Your comments regarding the lack of phone charging ports, absence of air conditioning, and uncomfortable seat belts are concerning. Providing a comfortable and enjoyable journey is paramount to us, and we apologize for falling short of your expectations in this regard. We are also deeply sorry to hear about your dissatisfaction with the driver's conduct. We hold our staff to the highest standards of professionalism and customer service, and any behaviour deviating from this is not acceptable. Rest assured, your comments regarding the driver's behaviour will be thoroughly investigated and addressed internally. Once again, we apologise for any discomfort and inconvenience you experienced during your tour. Your feedback is essential, and we hope to have the opportunity to make amends and provide you with a more enjoyable experience in the future. Warm regards, Extragreen Holidays
    Written 22 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

    Joe Y
    1 contribution
    5.0 of 5 bubbles
    Jan 2023 • Family
    I had a great ocean road day tour with Extragreen holidays last week, and had great experience with them. The whole tour is not rushed, multiple stops along the whole trip with fantastic sceneries. Will definitely recommend if you want to see great ocean road!
    Written 4 January 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    shrmankit
    Bhopal District, India14 contributions
    1.0 of 5 bubbles
    Mar 2023 • Family
    As the driver was very rude and also was not aware of the excursion.
    He also gave less time at the crux point instead he threatened us that he will leave and go back to Melbourne.
    As we were approaching Melbourne we were asked to drop at three places.same at that point also he was not aware of the drop points.
    Written 18 March 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

    Go285744
    Port Coquitlam, Canada1 contribution
    5.0 of 5 bubbles
    Nov 2022 • Solo
    I love the ocean and the views along the coast did not disappoint! Beautiful drive. Our driver Mick also gave us plenty of opportunities to stop and get our photos! I had a a delicious scallop pie for the first time at the bakery Mick had suggested on our stop for lunch in Apollo Bay. Our final destination at the 12 Apostles was absolutely incredible and worth the long drive. Overall I had the most wonderful experience and I was on my own which was a first for me but it didn’t matter. At the end of the evening Mick was so kind to make sure I got back to my hotel safely and dropped me off at an alternate stop.
    Written 10 November 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hi Thank you very much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future. Best, Extragreen Holidays
    Written 14 November 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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    From Melbourne:Great Ocean Road 1-Day Tour in Chinese provided by Extragreen Holidays