HIGHLY recommend! One of the best tours we've had! Paul was great full of stories, facts and local knowledge! Nothing was too much hassle and knew all the secret places to visit and stop at. He was punctual and passionate the entire way through. We spent two days with him and cannot recommend him and his team enough! We will 100% book with him again next time and wouldn't consider going to anyone else.

A really well paced day with multiple stops of interest and sociable, engaged tour guide. The Twelve Apostles coastline is the highlight. Walking boots recommended.

Paul was a interesting and entertaining host and we had a wonderful trip. The small group tour was a great way to go and many laughs were had. The penguins were well worth the time money and effort an was the nature park even for us Aussies. We thoroughly recommend this tour thanks so much Paul for your getting us home safely we appreciate the time and effort you have to put in to make it such a wonderful trip.

Get a better tour guide. Someone who has a sense of humour. Does not risk the lives of his passengers to make his time to be back. Drove like a manic coming home. He wasn't so worried when he picked me up 45 minutes late. More time given to actually see the penguins. Penguins didn't come out and start to walk up our path until 9pm and we were to be back at the bus at 9:30. The whole purpose of this trip was to see the Parade of the Penguins. Would have liked time to watch them nest on the other side of the bridge. I made a joke about going to a bar and seeing a drag queen contest after and he took me serious and told me he'd drop me off because this was not a private tour. If this wasn't a private tour why did a man ask if we could go to the raceway. We went and heard all this boring stuff and I can guarantee you that at least 80% of that bus load of people could have cared less. That wasn't on the agenda but it interested the guide so we went. I was late getting back to the bus because I had to go to the bathroom and then get a ride with the buggy which took time. I even cut my viewing of the penguins short so I could do this. It was a long walk to bathroom as I'm disabled and I had to wait until the cart was empty she could pick me up. I wasn't the only patron needing a ride that night. From now on I will only travel with GO WEST. They treated me with dignity and compassion and even made an unplanned stop on the way home with no problem. When I write my book I will certainly make sure to tell people to stay away from your tour company.

We did a custom Discover Melbourne Tour with 3 couples. Our guide was very knowledgeable and personable - showed us around Melbourne via van with a lot of historical commentary and time to chat/ask questions. We also had the opportunity to get out and get a view of the bay (with photo-op), the market (would have liked to stop and get a tasty item, but no time), and the Shrine of Remembrance

Brandon our guide was excellent. He is so friendly and funny. It is awesome to see Penguins walking .Must see .👍

Really incredible experience. Paul was an amazing guide and took the time to chat to everyone on the tour individually and thank everyone sincerely for coming. The sanctuary on Phillip Island was an amazing experience. Every native Australian animal you could want to see all in one. Loads of kangaroos that come right up to you, and Paul personally guided us around the sanctuary and provided interesting facts and commentary. Cowes is a lovely town and Paul gave us a short tour and provided dinner suggestions. Penguins were very cool as well, and the beach was beautiful so it was very enjoyable to sit and wait for them to come out of the water. Highly recommend!

The ride to Philip island was long. But Paul our guide managed to fill it with lots of funny stories and wonderful character. It was wonderful to get up close with the animals at the sanctuary. The pit stop dinner town was very scenic as well. And the highlight penguin parade was worth the drive. Beautiful new facility built. Nice to just have a coffee in there first. Then watching the penguins against the beautiful southern coast. Once in a life time. P.S. it gets cold. Bring the ride clothing.

Really enjoyed our day trip from Melbourne to Philip Island Penguin Parade. Picked up, on time, in an executive style minibus. Only takes 11 passengers so very small group which made for a much better trip. Visited Philip Island Wildlife park where we spent a couple of hours seeing, and feeding, kangaroos, wallabies, wombats and a variety if other native animals and birds. Despite the rain we gad a lively time there. The highlight of the trip was the penguin parade which was amazing as about a thousand blue penguins emerge from the sea and waddle their way back to their burrows. On our way back to the main building you got even closer to the penguins as theh continued their journey alongside the walkway only about 6 feet from us. The whole experience was made so much mire enjoyable by Paul, our guide. Paul went out of his way to help a young couple who had booked with a rival company, when he didn't really need to. He gave a running commentary about Melbourne history and the wildlife we encountered. Also making detours to show us places of interest. Paul has a great sense of humour and maintained this despite having one demanding client. Great value for money and very enjoyable day

Paul is very nice to talk to and very people oriented all the time. amazing experience. totally recommend not only this tour but any tour provided by this guide.

Our guide Paul was excellent - he is very lively, humorous, and full of great stories, made the whole tour a delightful experience.

Great tour guide and the penguin parade is breathtaking ! Paul also showed us how to feed different animals :)

Sometimes the journey is almost as much fun as the destination, and that was definitely our experience on this tour! My husband and I are from California and weren't sure what to expect with this small group tour, but Paul, our driver/guide, made sure we were entertained every step of the way. We loved our first official stop at the Wildlife Sanctuary which is located on the same island as the penguins, Philip Island. It was fun hand feeding all of the kangaroos, emus and wallabies, but we were also really impressed that Paul didn't just dump us off to wander around aimlessly by ourselves. Instead, he went into the sanctuary with us and gave us a personal tour of the whole habitat which really added to our experience. it occurred to us that Paul must have done this tour many times but you would never know it -- he seemed to enjoy the animals just as much as we did! He also had a lot of knowledge about the penguins and how the penguin parade operated post-Covid, which we also appreciated. And, like the other reviews said, the penguins are really incredible and not to be missed, even when it starts pouring rain! The rain didn't bother the penguins, and it actually made for an interesting slip and slide parade, with cooing and calling to dens the whole way. Really different and fun. Paul answered all of our penguin questions and even gave us a star gazing lesson at the end once the clouds parted. Then the whole way back to Melbourne Paul offered us interesting insights into Australian life and culture -- by the time we got back to our hotel we felt like we'd made a new friend. All around an A+ experience for me and my husband. Thanks for being such a great mate, Paul!

This tour was extremely enjoyable and educational. I have assimilated a vast amount of knowledge and the experience has left me viewing Australia in a new light. The 12 Apostles were breathtaking, and spotting koalas was a delightful activity. Paul the tour guide was really informative and humorous; he took everything to the next level. I strongly recommend this experience.

Highly recommended! Paul was very personable and friendly and a fantastic tour guide! Started off the morning with watching pelican feedings and great food options at San Remo for lunch. The free range nature park and getting to hand feed kangaroos, wallabies, emus and being able to see so much wildlife (including koalas!) was an amazing experience. Paul also had great tips to make the most of the penguin parade experience which was truly unforgettable!