Avoid at all costs. My passes were activated 60 days before I arrived in Sydney and as a result, were useless when I arrived. None of this was my fault as the website said make a reservation for certain attractions, so I did. This activated the pass. When I called them, the staff on the phone were helpful and understood my frustrations. However, the company did not take responsibility for anything and did not consider issuing a refund for passes that were activated but never actually used, until I pestered them. I could only manage 10 percent. Terrible company and business model, would avoid them and just book yourself if you want to see any of these attractions.