It was raining, that couldn’t be helped. But bus audio, wifi system was not working. No demister in bus and windows thick with mist stopping us being able to see out. No rags/cloths provided to wipe down windows. Compared to other hop on hop of buses this was expensive, and we were told nothing about Oslo, its history or its main attractions other than what was written on the brochure. I learnt nothing about Oslo today, and experienced 3 very disgruntled bus drivers who were rude to everyone who approached them! Fortunately on the return trip we had a delightful young lady who was very polite and drove very well!

I wish I read the reviews. Colossal waste of time. The audio never worked on the bus. Waited so long for a bus we ended up walking Horrible

I’d like to express my major disappointment in Viator I booked a pre paid ticket for the city site seeing hop on hop off bus when I arrived in Oslo my hire car was delayed by 3 hours which meant I wasn’t going to make the bus tour also being inside the 24 hour cancellation period I couldn’t cancel the following morning being a 24 hour ticket I went to hop on the bus but my ticket wasn’t valid they say I was outside the 24 hour period I contacted Viator but there was no customer support no consideration of my botched travel plans it was a flat no to me when requesting a refund I’ve been using Viator for many years so their attitude towards me was so disappointing Viator can keep my money they must need it more I now use Get Your Guide who are so good to book through so Viator you may have kept my $60 but that $60 has cost you so much in lost bookings Viator are not for me

Seeing that the buses depart from the cruise ship, and being of limited mobility, this seemed an ideal way to get a glimpse of Oslo. Until we got to the end of the tour and the driver refused to take us back to the ship and started the tour again. Arguments broke out, the driver started shouting agressively at the passengers, who were insisting he take us back to where we started. The driver even saying he was only doing it to help a friend, and, at one point saying he didnt know the way! He eventually stopped at one of next stops and flounced off the bus. The ticket seller at that stop then took over the bus and eventually returned us to the cruise terminal. I trust that was the end of his employment with the company. I have used these buses all over Europe but will think twice in future. There are often alternative companies.

I have not gone on this tour and I write to complain about the misleading booking process. When I booked, it appeared that you need to give just one day's notice to cancel. When I went to cancel, the TripAdvisor website told me I would get a zero refund. I am attaching screenshots. The loss of hard-earned $$$ hurts. And there is no customer care number or email to write to that you can find on the TripAdvisor website. Be careful people

I SO wish I had read reviews before pre-booking this bus. WHAT A HUGE MISTAKE. If you are booking this you are probably coming off a cruise ship and only have a few hours in Geiranger. Even if you pre-book, you have to wait in line to have printed tickets. It's not worth waiting, just walk up the hill and you can get to the waterfalls no problem. The whole bus ride is only about 10-15 minutes and it is not even worth it. We waited in line for over 90 minutes to get our printed tickets and then they put us on a scheduled bus so we waited another 40 minutes. Everyone waiting who had pre-booked tickets was just as angry as us. Why even bother pre-booking. Sorry, this was on my boyfriends birthday and it was just such a buzz kill. Save your money, walk up the hill like most people if you can manage.

The cite seeing tour was very good and had friendly staff. However, the audio quality was a bit poor and no audio available in Arabic as the stickers on the seats suggested. If you want to take a Quick Look at Oslo I recommend taking this bus to find attractions and hopping off them.

Bus was on time, staff very engaging and helpful and tour wasn't overcrowded. Only downside is the outdated audio with some comments on 2021 future events

Started badly. Bus supposedly due in a few minutes, 30 minutes later it arrived. Audio system inaudible. First stop, bus waited 20 minutes. Second stop after 30 minutes stopped we got off disgusted. Worst city tour ever. Must be better ones in Oslo, we found the worst, or if it wasn’t the others must be horrendous.

We’ve done some of these hop on hop off bus tours in other countries with great success, but that’s not the experience we had in Oslo. Our driver drove past 4 straight stops, so we missed getting off at some places of interest along the way. Pretty annoying.

The driver refused to pick us up, he pulled over and gave us a hand motions then took off. He could have opened the doors and explained. We ended up waiting 40 mins for next bus.

Don't make the mistake I made thinking there is a single company in a given city that operatesa "Hop ON/Off Bus". Not in Oslo.

Honestly could not recommend. The first bus we got on broke down after only a short period of time. These things happen of course so we weren’t bothered, we just got off and walked to the next stop. All was fine until we got off at the Swords in the Rock, the furthest point of the circuit. We ended up having to wait well over an hour for a bus from here. Meanwhile an extremely large queue of people had started to gather. When a bus arrived it was a terrible free for all. People pushing to get on before letting people off, people with prams being pushed past. The driver was powerless to control what was happening at all. The bus was packed full of people which was a very unsafe situation. We ended up getting off as soon as we reached a point where we could walk back into the town centre and did not get on another bus. A complete waste of money. Most points of interest are within walking distance so we needn’t have bothered.

Disappointing. We discovered these in another country and found for a short investment of time, you receive a good overview of a city. There are two hop on hop off tours in Oslo, both in red buses, traveling the same route and making the same stops. We took both as the first one was disappointing: the audio equipment did not work well. We had been told by the hotel to take the newer one but I could not tell. The one with more yellow on the bus (and on the receipt) was better.

Saw how a group of seafarers got rejected to join the bus that is actually FREE for them. They also help spreading amount guest onboard on what to do when visiting Oslo so next time take them into consideration. Tours starting at 1pm or 2pm is too late for them. Don't restrict them when there are plenty busses available.