Go early in the morning to avoid lines to get your audioguide set up. Overall it was a fine experience.
The operator was not present. Also there was no queue, so the service would have not saved any time even if the operator was there. Asked for refund from viator. They said they would get back to me, but did not follow up. Completely useless...More
This did save a lot of time, but we could have done with much better directions to find the start point. Directions said look for the Vatican post office and NOT inside St Peter’s Square. After much walking around and asking questions, we found the...More
This was a nice tour. Major parts like The Pieta and St. Peters Statue were closed so we missed a LOT. Still the skip the line was very helpful, but there is a lot of confusion about how to get your tickets and get started....More
We tried to follow the instruction mentioned in the voucher but still unable to find the place where the officer wait for the guest. We even contacted the person in charge but he gave us zero help to find the place. Then, we walked around...More
Dear Mandy M, we are really sorry for the problem you had in finding our meeting point. We are usually very helpfull in solving issues like the one you experienced. When we do not reach full satisfaction we always make sure our guest receive the...More