Good communication. Excellent staff support. We were late. A staff member escorted us to catch up with our group. The guide was well informed, went at a good pace, and left us time to view on our own at key spots.

Easy to find ticket station - and the train. Less than an hour ride from airport to central station Train was clean and seats comfortable Train was not overly crowded and lots of places to store luggage

We recently took a one way train from Termini to Fiumicino- if using the ticket machine - MAKE SURE THAT YOUR DATE IS CORRECT- the ticket machine defaulted to the following day ( instead the current travel day-of what you would expect ) If you have an incorrect ticket- you will get a $64 Euro fine per ticket- so what should have been a $28 Euro fare for two cost us $156 Euro To me this is done on purpose at the ticket machine , as a cash grab BE AWARE!!!!!!!!!!!!

Best way to visit the sights. Maria was knowledgeable and informative. A must do better than standing in line. Highly recommend

We had a fantastic time, very well organized. Priscilla our tour guide was so knowledgeable and experienced. Her enthusiasm for sharing that was evident. Every step of the tour was interesting and amazing. I would definitely recommend

Highly recommended, go with the guided tour and you’ll not miss any of the amazingly historic story about it. The leader was knowledgeable and full of sense of humour and made it fun for the the team.

All I can say is , I highly recommend this Tour group,!they’re kind and accommodating. ( I didn’t get her name). They respond to your queries on time and with flexibility to your circumstances. We’ve had a wonderful time at the Vatican, we are so grateful for this once in a lifetime opportunity to see such a historic and meaningful place, thank you for accommodating us in this tour. Very very much appreciated.

I took the Leonardo express to the airport and it was very easy and efficient. Used the ticket machine and as it runs every 30 minutes was even able to jump unto an earlier train after checking with the staff. Today was rainy, so it was good to get directly into the airport terminal. At 14euro per adult also cheaper than a taxi plus no traffic. Clean train, useful service.

We felt the tour spent far to much time standing in courtyards outside the Sistine Chaple and St Peters Basilica. We were disappointed the tour did not actually take us through St Peters Basilica. We walked though the Vatican Museums and the Sistine Chaple however at the end the guide took us to the door of St Peters and we were left on our own to explore.

Amazing time!!! The tour guide was super kind welcoming and full of information! She made everything super easy.from beginning to end everything was super smooth

Marcus was an excellent guide with passion for what he did. I would highly recommend this guide. Please try to do this in the morning in the summer heat or in the months outside of June July and August as it has very little relief

The tour company told us that the guide was not available and that we have to do it on ourselves. Instead of a guided tour, we were forced to take an audio tour using a device me rented, paid for, in addition to wha we paid for the tour.

My tour guide was amazing! I’m sorry I don’t remember her name… such a lovely, knowledgeable local. This tour is a perfect way to see the Colosseum. Highly reccomend.

I arranged this tour for my husband, mother and I. My mother has some mobility issues. She is able to walk and do some stairs however we bring a lightweight collapsible transport wheelchair (that we can carry up and down stairs as needed) with us so she is able to rest when possible. We arrived at our meeting point a half hour early and met the tour guide shortly thereafter. We sat and waited for the rest of the group to arrive and also another staff member from the tour company who had a roster of everyone scheduled to be in the group. When that other staff member arrived it was almost as if she was avoiding my husband, mother and I, checking in everyone else but us. When I approached her to let her know we too were on this tour she began to tell me that since my mother is in a wheelchair we should not have booked this tour as they have other tours for those in wheelchairs. I explained that it was booked through a third party company that knew my mother had a wheelchair but we were never made aware of the fact that there was a different tour for those in wheelchairs and had I known we would have booked that. I then however went on to explain that my mother can walk and do stairs and that we would simply just carry the chair up and down any stairs we needed to as we’ve done one every other tour the past two weeks we’ve been in Italy without problem. The guide and especially the other member of their office that showed up with the roster were incredibly rude. It was clear they did not want us on the tour. The guide then reluctantly suggested that she could just give us our admission tickets (which we paid for mind you) and that we could enter with the group and then just do everything else on our own. Wanting to visit the Vatican as planned we said that would be fine. Truthfully, I am certain we enjoyed the Vatican far more on our own than we would have with the guide and group being able to see and do things as we pleased. With that being said, there is nothing about this situation that sits well with me. We sat next to the guide for over a half an hour prior to the tour starting, she saw my mother in the wheelchair but never once mentioned any concerns until her incredibly rude colleague showed up. It was as if they tried to ignore us hoping we would just go away and then completely dismissed everything I was saying regarding the fact that my mother could in fact walk and do stairs. It was clear they looked at us as a burden that they did not want on their tour. I highly discourage anyone within even the slightest mobility issues from booking anything with this company. I have travelled around the world taking part in tours with group members of all ages and agility levels and have never been experienced this type of blatant discrimination.

Surprised to read some of these reviews as we had a really positive experience. We purchased the tickets in the main airport terminal via a machine (you can select language) whilst waiting on our luggage. You just follow the yellow signs for the train station a bit of a walk but not too far away given the actual size of Rome Airport! Our ticket did not scan and another tourist was a bit rude with my daughter....like it was her fault. We missed first departure but they run regular. Ticket needs to be validated and the machine is on the platform before you board train just pop it in. It was a super busy train, but we managed to get a seat and 30 mins later were in Termini. Return journey was just as smooth. I booked them on the trainline app for £24 for 2.