Had a really good day on this tour. Picked up from hotel, party size only 6 per car so comfortable not like others with 8 in the car. Interesting points and information provided on route. Plenty of stop off points for photos. Lunch stop provided but not included in the cost. Safe and well managed

Slight delay in the beginning. Interesting facts about the history of the distillery and the manufacturing process. At the end, we had the opportunity to try a dozen different rums for no extra fee. There were a lot of options in their shop as well.

We had a fantastic guide with Jan, I hope that’s how you spell his name, originally swedish, but very much a man who’s educated himself in the history of Gran Canaria. He made the day very interesting and educational, his attention to detail of the island was very impressive. I’d highly recommend this tour and if so highly recommend jan as a tour guide. Thank you for a great day out.

If you value your safety, well-being, and the quality of your holiday, steer clear of this abysmal company. They left me—a solo female traveler—stranded with no concern for my safety, well-being, or even basic customer service. This is not just an oversight; it’s a gross display of incompetence and negligence that could have ended disastrously. After being picked up for the tour, we waited over 30 minutes for other tourists to join, making it clear the company was more interested in maximizing their schedule than keeping to the itinerary. We were instructed to be back at the bus for the next leg of the tour at 12:20. However, when I arrived on time, the bus was gone. Yes, you read that correctly—GONE! They didn’t wait until the stated time, didn’t do a headcount, and made no effort whatsoever to ensure every single passenger was accounted for. This company simply abandoned me. I waited 5 minuets after the pick up time thinking that the tour bus was maybe late or stuck in traffic, but became worried as I couldn't see other passengers waiting. Frantic, I called their customer service at 12:25 (just five minutes past the supposed pick-up time). No answer. Called again at 12:26. No answer. When I finally managed to speak to someone, they outright refused to come back and pick me up, even though there was still plenty of time to rectify their mistake. They also refused to arrange any other form of transportation for me to return to my hotel, leaving me completely stranded an hour away from where I was staying. The so-called "resolution" offered by customer service? Wait four hours for them to complete the tour and swing by to get me on their way back. This was not an option, as their utter disregard for my safety had already shattered any trust I had left in this company. To make matters worse, they had the audacity to try to blame ME for being left behind, claiming that everyone else was there and that I called only at 12:40. Well, guess what? I have the evidence: call logs, timestamps, and photos proving I was present on time. Their refusal to take responsibility shows how little they value their customers or even basic human decency. Thanks to this company’s total lack of organization and compassion, I was left vulnerable, panicking, and at the mercy of strangers. Fortunately, a kind tourist guide at an information desk helped me get to a bus station, where I eventually made my own way back to the hotel—something this company refused to assist with. I lost an entire afternoon of my holiday and missed one of the highlights of my trip. This was my last day, and I had waited two weeks for this tour, only for it to end in disaster. I have since read other reviews and found this is not an isolated incident. This company has a history of leaving people behind and then blaming the victims. Their responses to negative reviews only add insult to injury, showing no willingness to learn or improve. The fact that they continue to advertise on platforms like TripAdvisor is shameful and reflects poorly on those platforms for endorsing such a dreadful business. Bottom line: AVOID this company at all costs. Their complete disregard for customer safety, refusal to take accountability, and dismal customer service will not only ruin your holiday but could potentially put you in danger. This company should not be allowed to operate any tours, let alone serve customers who trust them with their time and safety.

Had a great day our guide was Gabriel and very good speaking all languages and very informative telling us us about everything. Buffet lunch wasn't worth 15 euros and it was cold not sure how long it had been put out before we arrived. Would definitely recommend this trip for seeing all the different sights.

Exchange lounging by the poolside for a day of breathtaking scenery. If you’re in this part of the world on holiday you’d be mad to miss this. Our guide, Jan, was a great driver and a super tour guide, full of fun facts and details of the islands history along with its fauna.

we came with our 1yr old thinking she would be able to get on the kids rides, unfortunately she isn’t able to get on a single ride which of course left us feeling awful. minimum height 0.90cm for the small rides she was allowed into the baby section of the soft play for 20 minutes. we paid extra when we booked our hotel stay at HD parque cristóbal so please if you have children under 0.90cm don’t waste your money!

Basic info before you go: You encounter a locked gate upon arrival; press the button on the box to be let in Parking and tickets window are very close to the entrance Clean restrooms right behind the ticket office Browse the attractive gift shop before and/or after your tour The fun stuff: Spotless and pleasing facility Multi-lingual tour guides available You get to see all of the current equipment/processes and an interesting hallway of the company’s history Adequately staffed gift/bottle shop is attractive with just the right amount of items to choose from Our favorite part of the experience: Our tour guide, Pino Ramirez, was wonderful! In addition to leading a comprehensive tour, she was able to answer all of our questions, and did a great job helping us to select our tasting choices at the end of the tour. We were never rushed nor were we ever bored. We learned a lot and had a great time!

Overall a great trip, with some amazing views included, i would recommend it though take water, suncream and a hat. Also note this is a 4x4 canyon trip so expect it to get bumpy, dusty and pretty hairy in places. Some shapperoning for lunch and places to buy, but not too excessive or forced on you.

Excellent day out touring Gran Canaria. Driver very knowledgeable and informative. Highly recommend this tour to see the beautiful sights around the island.

Excellent day . Wonderful views taking in a lot of the island. We were lucky enough to have Kevin as our guide he was so helpful and friendly very knowledgeable and Informative he ensured everyone was included and made a wonderful trip a marvellous experience.

Worst trip ever. Guide doesn't speak any English at all. Got left behind, jeeps broke down, parts fell off the jeep, down right unsafe.

What an amazing trip! Yan our guide was incredibly informative and knowledgeable about all the areas that we visited. Views are breathtaking ! Lunch was good for 15 euros each. I loved this trip and would highly recommend it.

We wanted so that bit different and weren't unhappy. We were picked up from our hotel and traveled to a meeting point where all the jeeps assembled. A quick briefing and a photo (which you can purchase and we did), then it was off. Up twisty roads (you get used to them here) with some photo stops. Then it's off road for a bit... Its dusty. Personally we didn't find it too bad but you do need to be prepared for it and perhaps think about finding a bandana or bringing out a covid mask (as someone did in our group). Once back on the road it's a stop in Fataga for a meal (extra cost) but we didn't feel pressured so just got soft drinks and sat outside for 1 hour which we enjoyed. A quick drive to an aloe vera plantation and a few testers before heading back. All in all a great time and experience.

Honest opinion : - no crocodile show (with no explanation why the arena was closed) - too many people - people working in the restaurant were not very kind ...