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Frankfurt Tours
Frankfurt Express Hop-on Hop-off Tour
2.5

Frankfurt Express Hop-on Hop-off Tour

By Frankfurt Sightseeing
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Ages 5-99
Duration: 1h
Start time: Check availability
Mobile ticket
Audio guide: German, Chinese, Russian, Korean, Japanese, English, Italian, French, Spanish
More


  • Hop-on hop-off tour (valid for 24 hours)
  • Multilingual audio commentary
What's not included
  • Food and Beverages
  • Admissions
  • Optional Gratuities

  • Not wheelchair accessible
  • Near public transportation
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 52378P2

  • Confirmation will be received at time of booking
  • Most travellers can participate
  • Children must be accompanied by an adult
  • Stop Sachsenhausen is currently not being serviced

  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 52378P2

From
AU$35.00
per adult
Select date and travellers
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About the operator
Don’t take it from us – here’s what people have to say about this operator:
  • Frankfurt Sightseeing
    305
    Frankfurt, Hesse, Germany
    Joined in February 2011
  • Aaron M
    0 contributions
    1.0 of 5 bubbles
    Poor service
    Tour didn't go the route on the map and didn't sync with audio tour as a result. Couldn't hop off as we didn't know what part of tour we were at. When brought up with ticket saleperson, they told us we were on the express route which was not detailed on tour and there was nothing they could do. Not worth the money
    Written 24 August 2024
  • V7267QCsuem
    0 contributions
    1.0 of 5 bubbles
    Terrible Bus Tour in Frankfurt
    I have been on many of these hop on hop off buses in the UK and they were excellent. This one in Frankfurt is the worst bus tour I have ever been on. Hard to find the bus stop - then the bus arrived full (but driver still letting people on), and the bus behind didn't stop but had seats available. Then when the bus stopped at the old town (and we finally got a seat together) - we were told to get off and board another bus (which was also full). We paid for an hour tour, so the bus should just go round in a circle (you shouldnt have to get off half way round). Absolute disaster and wouldnt recommend to anyone. Take a nice leisurely cruise down the river instead, much more enjoyable.
    Written 6 July 2024
  • E6405LKtracyd
    0 contributions
    1.0 of 5 bubbles
    Find Another Company or Go on Foot Instead
    I have taken many Hop On Hop Off buses in both the US and Europe and this was the worst. Bus took forever to reach our stop. Stops are not well marked on the map or posted on the street. I was surprised that with no seats on the bus the driver would keep letting people on. It was standing room only in there! When we reached the starting point location of the tour we were told we had to get off the bus and go hop on the one in front of us. Got off the bus and there was no bus in front of us! At that point we gave up and ventured out on foot. I attempted to get a refund or some compensation for the 100+ Euros I spent on our tickets for a family of four and instead was given a discount on our next booking. Would be great if I ever planned to book with this company again, which I don’t based on this experience.
    Written 15 June 2024
  • Wayne W
    0 contributions
    1.0 of 5 bubbles
    THE WORST
    No bus arrived. No refunds issued. No fun. What a worthless operation. Avoid this company at all costs. I should have read these reviews first. What a POS Company.
    Written 22 March 2024
  • benkG9384QI
    0 contributions
    1.0 of 5 bubbles
    Worst "hop on hop off" in history
    Scam!!! First of tour doesn't last as long as advertised. It doesnt stop anywhere, you basically are just being driven around in the bus with very bad audio experience. Also, if you want to hop off ( as advertised) driver will inform you that next bus will be available to pick you up in 2hours. (again falsely advertised as every 20-30 minutes). So to conclude, this is a scam and dont waste your money or time. Use public transport which is excellent in Frankfurt and enjoy city at your own pace and satisfaction.
    Written 22 March 2024
  • Gina S
    0 contributions
    1.0 of 5 bubbles
    Terrible Service
    Your service states 14 stops on the route I took, but did not stop at any except the natural history museum. When we got off here the bus driver said he would be back in 1 hour. As it was going to be the last bus of the day we made sure to be outside at the stated time. We were out in 50 mins. We waited for an hour and a half with no show. Thankfully the alternative sight seeing blue hop on/hop off bus service came round and offered to take us to the train station free of charge. Please, if anyone sees this review, use the Blue service, they are much more professional than these scammers.
    Written 6 December 2022
  • ihardikpatel
    0 contributions
    1.0 of 5 bubbles
    Cheat and scam is going on, might not be intentionally but still you don't get what you pay for
    Express Skyline all same same. We paid for skyline but the route it took was combination of express and Skyline route and made it shorter then express. If they don't run this separate tours they shouldn't charge for it.
    Written 17 August 2021
  • Alyssa L
    0 contributions
    5.0 of 5 bubbles
    Full day trip to charming Rothenburg
    This was a full day trip from Frankfurt to Rothenburg via stops at a few charming little towns along the way. The coach bus was very comfortable and had reliable free WiFi on board. It picked us up conveniently at Frankfurt Hauptbahnhof in the morning at 9 and dropped us off there in the evening about 7ish. The driver Andreas was polite and a good driver. The guide Alan was a great tour guide, very knowledgeable about the places we went to as well as giving interesting facts about Germany. He spoke with every guest ensuring we were all having a good time and checked if we had any questions. Rothenburg was the main attraction for me and I’m glad we spent ample time there with gorgeous disney-like buildings and quaint gift shops. We chose to try the Der Reichskuchenmeister Restaurant, which served up delicious tradition dishes. I highly recommend doing this trip.
    Written 30 October 2019
  • cswhite5
    0 contributions
    5.0 of 5 bubbles
    Bus ride
    Good tour, nice way to see city while it was raining . The guides did a good job. Easy walk to catch bus from train.
    Written 30 September 2019
  • Julia P
    0 contributions
    1.0 of 5 bubbles
    Bus never showed up
    There was a brochure at our Hotel Hilton Doubletree where we purchased Frankfurt Sightseeing tickets online and waited at the Main Tower for pick-up. We waited over an hour and the bus never came. The brochure said there were several stops every hour. Before leaving we called the phone number listed on the receipt but there was no answer or voicemail. I informed our hotel who also called the number with no answer. The hotel removed the brochures from the lobby. I emailed them and have not received a response. Beware!
    Written 24 September 2019
  • Tamra S
    0 contributions
    2.0 of 5 bubbles
    Rothenburg day trip from Frankfurt
    Not much of a tour from the “tour guide” and the bus was over 30 minutes late arriving to pick us up. Long drive and not enough time to see the town or the other places we stopped. Bummer!!
    Written 24 September 2019
  • snyder775
    0 contributions
    2.0 of 5 bubbles
    Just a lot of driving
    First the meeting place was not clear and we and others were wandering around not sure as the tickets are not clear. Next Boris the bus driver was 20 MINUTES late. David the tour guide talked 4-5 times in the three hours there. Once was to tell us about a shopping mall. No history or points of interest. The bus was dirty and would not run AC. The stops are great but they literally told us that we have 5 minutes to explore a beautiful garden. On the return Bus was late picking us up. I would avoid this trip. Only redeeming thing is Rothenburg is beautiful
    Written 22 September 2019
  • juanbarahona
    0 contributions
    1.0 of 5 bubbles
    Personal is trash and tour didn’t follow the initial route
    The personal in Saint Paul Church is not goos, you have to keep a ticket when you buy it online and they won’t let you go in without the paper ticket. They snatch your phone like it’s nothing plus the route is not followed correctly. Doesn’t worth the money, if you see a white woman with short blonde hair, she doesn’t care about you buying tickets online, she’s really rude. This tour is not good, if you need to know Frankfurt you better walk, it’s nicer and less expensive.
    Written 31 August 2019
  • courtneyl195
    0 contributions
    5.0 of 5 bubbles
    Do not miss this
    Our trip to Rothenburg was nothing short of a true fairytale. It all started with our guide, Alan. Alan is a true gentleman and a scholar and made sure we were fully taken care of and briefed on the history as we made our way along the picturesque Romantic Road. Much to our delight, we made 2 unexpected stops in Würzburg and Weikersheim. In both places, we were given quick tours of the palace grounds and time to meander in the exquisite gardens. We spent around 3 hours in Rothenburg which is ample time to experience the wonder of this midevil town. I cannot say enough about this tour. It was one of the top highlights of our lives. Igor, our driver, was also a consummate professional and excellent driver. Do not miss this tour if you go to Germany. I wish I could give it 1 billion stars...
    Written 25 August 2019
  • Esther22222
    0 contributions
    5.0 of 5 bubbles
    Good trip for a Great price
    We had a good, very well organized trip to Rothenburg with a couple of extra fun stops along the way. 3 hours in Rothenburg is plenty of time to see everything. We really enjoyed our day!
    Written 8 August 2019
See all 305 reviews
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


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2.5
2.5 of 5 bubbles92 reviews
Excellent
8
Very good
16
Average
12
Poor
22
Terrible
34

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

patty n
Nashua, NH19 contributions
1.0 of 5 bubbles
Dec 2021 • Friends
Total misrepresentation. I've always been disappointed in Gray Line tours, but this was the worst. This "hop on, hop off" bus, in their brochure said buses would stop at each stop "several times an hour". In actuality, this bus did NOT allow you to get on or off and if you insisted on exiting, we were told the next bus would be in 2 hours! There was little information provided while on the 'city tour'. At one point we were forced to exit one bus and move to another. We were trying to ask question about getting off and on the bus, when one of their representatives started screaming at us because we weren't moving fast enough. As always, the bus drivers are not multi-lingual, so were not able to communicate the routes nor the fact you could not hop on and off!!! A total waste of time and money.
Written 17 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear AvidTraveler1590, Thank you for your feedback. Please get in touch with us so we can figure out what happened on that day. info@frankfurt-sightseeing.com Kind regards, Gray Line Frankfurt Sightseeing
Written 21 December 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mike C
5 contributions
1.0 of 5 bubbles
What a rip off. The website advertises “several tours per hour” but doesn’t enlighten you when those tours leave. When the bus eventually arrived we had already bought the tickets online, and were told that it actually runs every 40 minutes in each line. My maths might be shaky but even I can count to 7.

The route doesn’t have much to show, but that’s ok as the headsets don’t work properly all the time either so you won’t miss as much as you would normally. That’s after you’ve been deafened by the bursts of static that periodically and loudly burst through.

As I purchased the tickets online the company was able to ask me for my opinions on email where they asked for direct feedback. I wrote back with a complaint and pointed out all the issues. They didn’t even bother to reply.

Don’t bother with this. It’s a waste of time, money and they don’t care enough to answer complaints
Written 18 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Christian G
Montdidier, France158 contributions
1.0 of 5 bubbles
Oct 2022 • Solo
The worst in the world...sound terrible..
You choose English you get Russian choose French you get German etc...The driver was awful .avoided 2 accidents. The so called very u friedly female Guide (Irma) was absent she only chose to take money (22 euros) for a 18 euro trip of1 hour.No stops
In all never ever again.
Trip taken today in Frankfurt
10th october at 10 o'clock.
Written 10 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Christian G, Thank you for your feedback. Please get in touch with us so we can figure out what happened on that day. info@frankfurt-sightseeing.com Kind regards, Gray Line Frankfurt Sightseeing
Written 18 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nelly R
11 contributions
4.0 of 5 bubbles
It was exactly what I was looking for, I got to learn about the city and saw the most important parts of the city, my only complaint is that after I paid $19.64 on line the lady at the door of the bus charge me extra 4€. But the bus is exactly what they describe. I could hear the information in English and in Spanish, both worked good. I recommend it.
Written 13 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear NellyR493, Thanks a lot for rating us! If there is anything we could have done better we´d be happy to receive your feedback. Best regards, City Sightseeing Frankfurt
Written 6 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ellen G
3 contributions
1.0 of 5 bubbles
i wish i would have read the reviews here first. this “hop on hop off” was not even an actual hop on hop off bus as it didn’t stop at any of the scheduled stops and took a route different from the one in the pamphlet. when we completed the full red line with no stops, they pulled up to a place where passengers could then get on a different bus for the green line. since our hotel was close to a stop on the green line, we asked if we’d be able to hop off there. the answer was “yes, in two hours”. that was confusing and a bit appalling to me and i thought perhaps it was a language barrier so i asked again, “we’d just like to take this bus and “hop off” at this point” while pointing to the preferred stop in the brochure. the person selling tickets responded in a very unfriendly manner, “yes, i just told you, in two hours”.
lucky you, you now know to avoid this nonsense false advertising terrible company.
Written 18 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ellengO5256TX, Thank you for your feedback. Please get in touch with us so we can figure out what happened on that day. info@frankfurt-sightseeing.com Kind regards, Gray Line Frankfurt Sightseeing
Written 18 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rob W
4 contributions
1.0 of 5 bubbles
Purchased Grand ticket for both city tour and skyline tour online. Info says your tickets are by email but when you get on they say no you must have paper ticket and not to loose it.
City tour was ok and commentary very good.
Website says the Skyline tour is every half hour. We waited 55 minutes. When questioned about this the driver did not understand the point. The tour didn’t follow the map provided on the bus. It missed out about a third of the shown route. No explanation provided.
The commentary was out of sync with the bus location-presumably because the route was not followed.
Very poor value. I would not recommend it.
Written 2 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We apologize for the confusion about ticket types, longer wait times, route deviations, and out-of-sync commentary. We will improve our information, review schedules, and ensure tours follow the correct route. Your feedback helps us improve. We hope to provide a better experience next time.
Written 4 July 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jeanette I
1 contribution
1.0 of 5 bubbles
Nov 2024 • Family
Attention, this tour is a huge disappointment!
We booked the ticket to explore the city and see where we might want to go again the following day. To make a long story short, it was a mess.
The drama started with the non-existent signage of the stations (we ran around the main station for three quarters of an hour and missed the first tour with it).
When we were finally able to drive, we had to get off at St Paul's Church, after one stop. So we got back on after another hour of waiting and left, we had to get off at the next station again, because the bus was broken. Well, that can happen. BUT the unfriendly ticket seller's handling of us about 30 stopped customers was an absolute boldness. First they said we had to wait another hour for the next tour. Then she called the head office (?) and was made a snail from there. Then we were allowed to board. If we had known that we weren’t going on the express tour, we wouldn’t have done that. We drove a totally boring route, got only a few information and arrived back at St. Paul's Church after an hour (due to "2h tour"). Actually we wanted to go to the palm garden and waited for this stop during the tour. However, the stops were not announced. At the end of the tour we asked if we would stop there on the next tour, we just got the unfriendly answer "what we would think. There would certainly be no time for this with the traffic." With the note that you booked a hop-on hop-off tour to get off and on we were just ridiculed with the words "this is not intended, we don't have time for this". We were left with that.
By the way, the driver was no friendlier, quite the opposite.
So please, hands off this waste of money...:-(
Automatically translated
Written 2 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo 886jeanettei, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihre Erfahrung mit unserer Busrundfahrt und unserem Personal nicht Ihren Erwartungen entsprochen hat. Wir streben stets danach, unseren Gästen eine informative und angenehme Tour zu bieten, und es ist bedauerlich, dass Sie unzufrieden waren. Wir werden Ihr Feedback ernst nehmen und unser Personal besser schulen. Wir hoffen, dass wir Ihnen bei einer anderen Gelegenheit eine positivere Erfahrung bieten können.
Written 22 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alexey S
London, UK1 contribution
1.0 of 5 bubbles
Feb 2024 • Family
The service is ugly, people are not thought of at all. We lost two hours hoping to get on the bus, paid in advance online. One bus in this period of time just drove past the boarding point without even slowing down. After 1.5 hours of waiting, we did not wait for the second one. We definitely do not recommend it, we travel a lot, but this is the first time we have met with such lawlessness. There is no timetable for the route, there is no waiting area at the boarding points - just a pole where you can stand for 2 hours in vain.
Written 15 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 760alexeys, Thank you for your feedback. Please get in touch with us so we can figure out what happened on that day. info@frankfurt-sightseeing.com Kind regards, Gray Line Frankfurt Sightseeing
Written 28 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JAK1227
Los Angeles, CA35 contributions
2.0 of 5 bubbles
Wish I would have looked at these reviews before purchasing. First, sure it’s a 24-hour valid tix, but the bus only runs from 10a-5p so it’s basically an 8 hr tix. Second, twice I got on a bus asking if it was the green route - both times I was told yes and was subsequently taken on the red route. Hard to figure it out early because the routes overlap in several places. The second time I did figure it out but there weren’t any stops for like 3 miles and most of the route was over. Lastly, it’s boring with not many very interesting sites. It’s mostly just talking about the new buildings. I finally just gave up and downloaded a walking tour onto my phone. I would not recommend.
Written 19 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear JAK1227, Thank you for your feedback. We hope to fully convince you another time. Kind regards, Gray Line Frankfurt Sightseeing
Written 22 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gayle C
1 contribution
1.0 of 5 bubbles
Oct 2022
Very Poor Tour - the driver forgot to turn on the audio guide. Little did we know that the audio was rarely on as the audio guide was lacking in information (quality) as well as quantity. For a one hour ride there may have been only 15 mins of an audio guide. Most of the trip there was no commentary along the route.
The tour was NOT hop on hop off. No stops. One bus took you on a 1 hour tour and returned to central starting point and you had to move to a second bus for the second 1 hour tour. The audio was so terrible that we didn’t bother with the 2nd tour.
1st hour was mostly commentary on sky scrapers. Limited information on history of area.
We would not recommend this tour. Go to the Information Centre in Old Town and ask for their walking tour. It covers all the important spots such as Old Town, Train Station, etc.
Written 26 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear gaylec975, Thank you for your feedback. Please get in touch with us so we can figure out what happened on that day. info@frankfurt-sightseeing.com Kind regards, Gray Line Frankfurt Sightseeing
Written 31 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

Frankfurt Express Hop-on Hop-off Tour provided by Frankfurt Sightseeing

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