Worst packaged tour in Germany. The tour got cancelled once in want of minimum count of passengers, then when it was accepted, that day one passenger did not turn up, the whole team waited for 1 hour till it was found that the passenger will never come. Due to Christmas rush, we did not visit the fair, we rushed to places as it was getting dark. The cab driver wanted to recover the quota of tip from only 2 of us as other 2 did not turn up. Overall very bad experience. I will suggest people to carry enough cash to tip.

Heidelberg was nice and the castle was interesting, but we really didn’t get to see much of either and the tour itself seemed disorganized. By the end of it there were only 8 of the 22 people on the tour that stuck with the guide. If it weren’t for the nice people we met that were also on the tour, my mom and I would have probably gone off on our own, too. Honestly, for the price, I’d skip this tour and just get there yourself if you really want to see the castle and town.

We had a knowledgeable and patient guide; Peter was fantastic. The giant wine barrel was undergoing construction, but still available to tour. The pharmacy museum is small and very well done. We were fortunate to have beautiful weather as the day was mostly outside. The views of the town from the castle were stunning. We also enjoyed the cable car ride and walking through town. Peter recommended a fantastic German restaurant for lunch. Our only critique is that none of the directions stated to meet in front of the Meridian hotel. We clicked on the address in the trip advisor app and it took us to the wrong meeting location.

Our tour guide was Thomas. He is an excellent ( and very fast!!) driver and also regaled us with endless stories about the castle and the town along with his various life experiences. However, he was more interested in telling us what he wanted us to know rather than answering our questions along the way. He is very knowledgeable and we had a great tour, but we felt that he could have listened just a but more rather than talking over us.

Scenic and informative tour a definite MUST SEE TOUR. Not only for the history but for the beautiful scenery. From the historic mineral hot springs of Baden- Baden, to the scenic views of the wine vineyard and altitude views of the Black Forest (1000 feet above sea level). Also to get to the Black Forest you will travel on the famous Autobahn. If you’re lucky to get Willy as your guide you will have an even more enjoyable experience. If you can only afford one trip this is it. It’s an all day event, and it is slowly paced so it is suitable for all ages and physically fit levels. From the hiker to the older senior citizens this is a can’t miss tour. 5 stars.

Our tour guide Alberto was amazing. He had that typical German seriousness but was very comedic about it. Our bus driver was also great. The tour itself was amazing, so glad to have done it! Absolutely stunning. The only thing I wished was that there was more time to explore around the town Heidelberg. We only had an hour and then you had to be back at the bus. However, that timing is dependent upon how long your group took to look around up at the actual castle and go through the pharmacy museum. I would heavily recommend this tour to anyone!!

Thoroughly enjoyed this tour. Boris is an amazing tour guide who spent the time to get to know everyone on the tour. Rothenburg was storybook beautiful and a “must see” location that would have been difficult to get to without renting a car. The tour brought us right to the edge of the old town and walked us around the main sites before giving us time to explore on our own. Highly recommend. Great for solo women as I felt very safe in this environment.

My wife & I signed up for this tour months in advance of our recent trip to Frankfurt. We received confirmation via email. We arrived at the arranged pick-up site only to be told by the guide for another trip (to Heidelberg), that, because we were the only ones who signed up, our tour had been cancelled! (There was no notification of any kind to confirm this). The guide told us that our only option was the Heidelberg trip, but that “it was better than spending the day in our hotel”! I appreciate that the tour company did refund the difference in cost between the tours, but canceling the original tour with no notice is no way to treat customers!

Amazing place! Loved the beautiful architecture, university culture, food and friendly atmosphere. Enjoyed the castle, shops, and delicious food. I would definitely recommend and I hope to return again in the near future.

I will avoid this tour company moving forward. Our driver was incredibly disorganized. The van wasn't filled up with gas when the driver arrived, so we had to stop and do that. Then he also made us leave our tour early so we could stop and get gas "so it's filled up before we leave tomorrow" for the next tour. No parking was designated at the stops, so the driver had to waste time looking for a spot to park. He was also making a lot of borderline xenophobic jokes that made us very uncomfortable

Willy was an excellent guide for this tour, we enjoyed the scenic drive, the interesting commentary along the way and the overview of Heidelberg given by Willy. There was enough free time to explore this beautiful village before heading to the castle to wonder around enjoy a magnificent of Heidelberg. Highly recommended.

Peter was very knowledgeable and nice. The tour was interesting and the castle and town were lovely. You tour the grounds of the castle and the town surrounding it.

This tour is very disorganized. The vehicle was not ready at time of pick up, our guide had to stop for gas. He also stopped 3 additional times, including to mail a personal letter. They do not have confirmed parking in Strasbourg or Baden Baden. You will spend upwards to 30 minutes looking for a place to park. The petite train in Strasbourg should not be offered, because the last thing I wanted to do after being in the car this long was immediately walk to a train, then get rushed right back to the van. No time to explore Strasbourg at all. Only 30 minutes were allotted in the Black Forest, most of the time is spent in Baden Baden. Even our tour guide didn't seem to enjoy this tour at all. He kept telling that it was "all driving" and repeated the same jokes over and over.

The castle was amazing, just like our tour guide, Boris!!! He was so knowledgeable and shared so much historical and statistical information that it was an experience we wouldn’t have enjoyed or learned so much without him.He was so accommodating and personable.

It was a beautiful 1/2 day on a Great self tour of the castle and the amazing gardens, with the entrance include audio guide in multiple languages, the castle and grounds are amazing and you have a Beautiful view of the town for great pictures.