We had a great time until the last ride where I accidentally took the safety down on the ride. I thought it was single ones and not one whole. Also me and my friend are not fluent in German so any warnings about it must have been lost in translation. Nevertheless when the guy operating the ride discovered the mistake, he made a big fuss of trying to find out who did it instead of just lifting the safety immediately and getting on with his job. He then accused me and my friend (which was right) but he spoke no English so we couldn’t tell him it was a mistake. And then he threw us out. Very disappointed that a simple mistake that (anyone could have made) got us kicked out.

I enjoyed the animation that the actors were doing. I was not scared at all, but was fully entertained (and smiling all the time). Both rides were enjoyable. I just think that the price (27 EUR) is a bit high... It's a shame that we can't take photos of the décor once the actor's performance is done.

Such good fun! Went with me niece (14) and she was way more cool about the scary stuff than me 🙈. We had such a laugh! Also, the Thief…goodlooking fellow 🥸

Had an absolute blast at the Hamburg dungeons! Went on the English tour on Sunday at 10am and were both scared and tickled with laughter! The actors were amazing, it was so interactive and each storyline was so engaging that it didn’t seem like it lasted an hour and a half! It is also accessible which is very handy to know!

The Hamburg Dungeon is like other Dungeons I have visited. The themes of the Plague, a big fire, pirates/ships and a court pass. It is very interesting because you learn a lot about those themes and how they influenced the city. The actors and themed rooms were very good and it was "scary" but not too much. Too bad the water ride didn't work. Overall a good experience for the reduced ticket price that we found online (17€).

We had to book online to ensure we get space as there was only;y one English tour per day. Was a fun and interactive experience and well presented. Even when they experienced a small technical problem at the one scene/ride it was handled professionally.

I expected something different, but it was ok and not that scary that I thought it might be. A bit expensive though for what it is...

Went with teenagers to kill time, it was well done and we all enjoyed it, not too expensive and really good actors that talked us through it. We would recommend to others.

Little more than standard fun house scare tour, but professionally done. Actors were well rehearsed. Tip. If you want the tour in English, you must schedule it that way. Handicap accessibility was adequate for the most part.

The Hamburg Dungeon was scary and very entertaining! Really impressed by the staff and the props throughout the entire journey. We spent a weekend in Hamburg and this was well worth a visit, would recommend to anyone! Be aware that the experience in English was only available at some few times during the day.

Best thing I did in Hamburg . Recommended totally . Everything works very well . Don’t get scared :)

This was so much fun, and a highlight of our trip to Hamburg. The only downside was that they don't offer English tours every day - only sporadically throughout the week, and there were no tours in English on the days we had available to visit. So we did the tour in German and didn't understand a single word of it. Despite this, it was still fun! With an atmosphere like a haunted house, you get taken from room to room to re-live the history of the Hamburg area by actors who are well-dressed for the part. One room contained information about tortures, one about a court room, one a butcher, one a class room, one a prison escape etc. There are realistic rooms with floors and seats that move, and special effects to make it surprising and fun. And to top it off, there are two rides included in the tour, one of which is a free fall ride at the end. This is great entertainment for anyone from children to the elderly, and if only we would have been able to understand the tour, I think it could have made it into one of my favourite places in the world. Our only advice is CHECK THE LANGUAGES OFFERED ON THE TOURS AND TIME YOUR VISIT APPROPRIATELY!

On a fairly quick visit to Hamburg, needed to plan places of interest to visit. The Dungeon was one of them. There are organised tours in English, however due to my days of visiting, my tour was in German. To some people, as per reviews, it was a problem, not for me, yes i was not able to follow the language, but as the story in each room developed, i was able to follow. The acting by all the actors is superb, the design of the rooms amazing, all encompassed with two great rides, [no spoiler] i thoroughly enjoyed the experience,and would have no hesitation to go again in the future.

Definitely it was a great experience, even for me and my wife. Don't go there with kids under 11 years old, too bad. I can really recommend this place. Good time wit family.

Wow, I am glad I didn't pay 25.50 EUROS for this. Online prices are much cheaper. It's fun and has some local Hamburg history tied in which is cool and cruel. The fear and frightening factor is not as severe as I had expected but it's definitely well advised that kids under 10 aren't allowed (allusions to castration as a means of torture) and those 10-14 only with an adult. I saw the German show and much of its wording seemed to be directly translated from English - just didn't sound that natural in German. The acting was pretty good but I didn't like that you had to go through the entire thing with a rather large group of people. It's tight in some of the rooms and you don't have a chance to see everything because it's so crowded. Although it would be a lot more fun if you were allowed to take pictures or they would at least include the initial photo that they take in the entry price. Didn't feel like paying another 10 Euros for it.