Our trip on November 21, 2024 was cancelled and we were not notified by TripAdvisor. We waited at the pickup point for almost and hour. No phone number was provided. Thankfully name of the tour operator was mentioned. We surfed online to find the contact no and called up only to find out that the trip was cancelled and they had notified TripAdvisor. They were kind enough and refunded our money. This is the third trip that we booked through TripAdvisor was cancelled. One in July, a mini cruise from Copenhagen to Oslo, 2nd one was on the 20th November to Carcassconne from Toulouse and the third was this trip. Extremely disappointing when you have only days in a city and both the trips get cancelled. Will never book another trip through TripAdvisor.

Great trip. They simply drive you to Carcassone, give you fast pass tickets and you are on your own. There is plenty of time to explore and enjoy a delicious meal.

The bus service was prompt, and the ticket/transportation is good value especially as it included the comical castle and ramparts. The tour info said it departs back to Toulouse at 3:45 pm but it was actually was 4:30. My suggestion is to depart at 3:30 as that is plenty of time and leaving at 4:30 pm did not arrive back until 6:30 due to rush hour congestion. You can go to tourist office at carcass one and book guided tour for 12 euros.

The location is great. However this is only a bus ride. Someone checks you in at the beginning. And tells you to be back at the bus on the other side. And nobody speaks to you the entire rest of the time. And don’t be late for the ride back. It just leaves.

This isn’t a tour whatsoever. It’s just a bus ride. There was no description of what we’re seeing, the background of it, or anything else. Additionally, we were presented a pamphlet with a QR code to use an audio guide that was only available in the native language (French). Otherwise there was text to read in English. There was no forewarning about this nor a recommendation to bring earphones.

Paid full price €26 each to be jostled, pushed aside, and denied access to exhibits by coach loads of school children, the worst being teenagers. Would it have been worthwhile without the children? Not sure, IMAX was good, but overall not comparable to Cape Kennedy, Florida.

The site of he medieval city of Carcassonne dates back to more than 400BC. The inside of the enclosed city is only accessible by walking the various cobble stoned narrow streets full of hidden corners where artisans give you a taste of how things were done in the day. There are ample souvenir shops to keep young and old happy. A guided tour is the best way to get a feeling for the place. Unfortunately there is no high ground to take photos of the layout. The best general photo can be obtained when walking on the main street outside the village. For a cost, a small tourist train takes you around the perimeter of the village while a recorded tape explains some of the highlights through headphones.

Add Albi cathedral and old town to you trip itinerary. The cathedral is apparently the largest brick structure in Europe, and although not as picturesque on the exterior the interior is what you need to see

The trip was nice, it shows a lot of the main buildings in Toulouse, but the problem we had was the audio. The constant high music volume meant that it was often difficult to hear what was being said, and the narration felt a bit unprofessional consisting of a lot of personal anecdotes regarding where the unseen person lived and enjoyed going rather than explaining the history of the places. There a line between friendly and professional, and unfortunately this swayed way too far away from professional.

The day trip was worth the money. The bus departed Toulouse on time and we were picked up at Carcassonne on time. The travel agent who welcomed us at the bus was bilingual and gave clear instructions for the day. Apart from showing up for the bus on time, we were on our own. The ticket we were given at the bus, for entering the Chateau, let us waltz by the people waiting in line to buy a ticket. Logistically, everything was excellent. The medieval town is photogenic, and we were pleased by many views from the Chateau itself. We spent some money at the tourist shops and sandwich shops and enjoyed some drinks for an hour at a shaded bar. We were all pleased.

I expected some information and directions but nothing was explained. And the amount of time spent at the second stop was too much.

The tour is pretty basic. They transport you to Carcassonne and back from Toulouse via air conditioned bus and provide you with a skip the queue ticket to the castle, and leave you to explore the castle (for which you can get an audio guide) and village on your own, which suited me but may not suit everyone. It’s a good option if you don’t have a car to get out to Carcassonne, which is definitely worth seeing.

A fabulous visit back into medieval times- however, go early because it is very busy and buy your tickets online. This is a must visit when you are in this area.

Like the idea of being dropped off and picked up at a certain time You can tour the castle and the surrounding on yr own. Get ready to climb up and down,

Wish we'd saved our money! The driver was lovely and the bus was clean, although the seats are squishy. Despite all that, this was probably the worst city tour we've done. The narration was boring and the girl jumped ahead too quickly before we could process what she was talking about. We felt some of the things being discussed were insignificant and maybe there aren't enough landmarks to discuss or show but we didn't want to hear about her going to parks with her dad, etc. We actually all fell asleep because it was so boring.