Tours and Tickets

The London Eye with London Hop-on Hop-Off Tour and River Cruise provided by Big Bus Tours

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The London Eye with London Hop-on Hop-Off Tour and River Cruise

COVID-19 update: See the added health and safety measures this experience is taking.Read more
Select Date and Travellers
2 adults
Select tour language
Reserve Now & Pay Later
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Contactless payment for gratuities and add-ons
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travellers and staff
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Important Information
  • Hop-on hop-off open-top sightseeing bus tour valid for 1 2 or 3 Days
  • Entry ticket to The London Eye
  • Recorded commentary in 12 languages
  • Thames River Cruise (Fri-Sun only)
  • Travel on our different routes covering all of London's top sights
  • Hotel drop-off for those staying in Paddington, Bayswater, Notting Hill and Kensington
  • Complimentary earphones
  • Hotel Pickup
  • Food and drinks
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Additional Info
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Until 1st October the Blue Route is not operating and the Red Route has limited stops. Hop on Hop Off at Stop 21 Victoria, Stop 4 Marble Arch, Stop 11 London Eye, Stop 14 St Pauls, Stop 16 Tower of London
  • Your time slot for the London Eye must be pre-booked via the link printed on your voucher
  • Most travellers can participate
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Traveller rating
  • 5
  • 1
  • 2
  • 3
  • 1
Traveller type
Time of year
Popular mentions
Mark M wrote a review Sep. 2020
Bristol, United Kingdom4 contributions7 helpful votes
We just did the London eye which was amazing and the big bus tour ...Paul was a great and pleasant driver and Chloe was amazing as a guide and has edged my review from a 3 star to a 4 star ..the disappointment came when we had to move buses from Paul and Chloe's bus to another
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Date of experience: September 2020
Freedom523381 wrote a review Mar. 2020
2 contributions
The tour was great but I missed out on getting on the eye of London. The driver or crew associates never scanned my pass although I tried to get them to scan it TWICE. I was told someone will scan it and then to just don’t worry about it. We completed the tour and exited at the
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Date of experience: March 2020
Lendita R wrote a review Jan. 2020
1 contribution
The Personal war very unfriendly. In the App is staying they drive until 06.30 pm. We have to go out from bus on 04.30 pm. We go out on picadelly. Normaly we had to go westminster. The driver day to us is finished. We had to take the train. I will never buy a ticket anymore. Its
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Date of experience: January 2020
Response from Tifani_BBT, Marketing Executive at The London Eye with London Hop-on Hop-Off Tour and River Cruise
Responded 14 Jan. 2020
Hello, Thank you for taking the time to review our service. We are very sorry to hear about your recent experience with us and the level of customer service you receive. Customer service and overall customer experience is extremely important to us and we'd like to investigate the specific issues you mentioned. This will help us to take action to correct these and improve our service going forward. Please do email us on with further details incl. your date of travel. With best wishes, Big Bus London Team
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Sebastian Steffensen wrote a review Oct. 2019
Soroe, Denmark1 contribution
Julia was really easy to understand she was nice to people who asked her questions and she had some fun stories
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spawithlisab wrote a review Oct. 2019
Fort Worth, Texas269 contributions95 helpful votes
We hopped on and were quickly told of an opportunity to go with tour guide Joe to see the Queen after her speech at parliament today. He got us there quickly and positioned front and center to see her and all the pomp and circumstance. It was amazing!! Joe was fantastic!!!
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Big Bus Tours
Beware...they charge your card, you do not get your tickets, and they do not respond
I purchased 3 bus tickets and my credit card was charged. The website had an error once I clicked to confirm my pur
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Highlight of our staycation
Just finished a fantastic morning’s tour with Phil as our guide. Brilliantly informative, entertaining and persona
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Bring An Umbrella
Since London’s Hop-On & Hop Off Bus Tour was part of the London Pass, we didn’t have to pay £34 for a bus ticket. T
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Birthday day out
Phil was our live tour guide and was absolutely fantastic, he definitely made our trip! Full of amazing knowledge,
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Recommend for locals and tourists alike
Decided to take a tour of London to find out more about the city we live in. We had the bus almost to ourselves so
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Week in London
The big bus was great, we set off from cathedral and literally went all around London, we stopped at Buckingham Pal
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Excellent experience
We did the Big Bus Tour on the 17th October. The whole experience was fantastic from picking up our pre-booked tick
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Lauren G
Awful commentary
The 2 stars were for the staff and the length of the tour, both were good. On the day we travelled, there was no li
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Bus does not stop, worst service ever
We were waiting for about one hour at the bus stop, when the bus arrived, it passed by us without stopping and cont
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Great family day out!!
Had a tour with 4 kids and 4 adults. Big Chris did a fab tour, adapted it for the children, really personal friendl
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Bus tours
Big Steve made mine and my 8 year old sons tour of London very comical and interesting! He answered all my sons mil
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Big Bus Hop on Hop off with Big Steve
Big Steve the tour guide on our bus was fantastic and so knowledgeable. He made the tour so interesting.
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Family trip sept 2020
Make sure you book the big bus tour a great service and staff are really Helpful especially Ashley & Mandy very hel
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Reduced tour, no reduced price £78 for 2!
The bus tour was good and the rep who sold us the tickets in the street was fab. But I was horrified at the price c
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Experience with live guide
The live guide Phil’s narration was really a very interesting and entertaining with a great knowledge of history. W
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Key Details
  • Big Ben, Tower of London, and 58 more
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Languages Offered: English, Arabic, Chinese, Chinese, French, German, Italian, Japanese, Portuguese, Russian, Spanish
Why Book on Tripadvisor?
  • Reserve Now & Pay Later
  • Free Cancellation up to 24 hours in advance
  • Low Price Guarantee
  • No Booking Fees
  • Secure Payments
  • 24/7 SupportCall:0061 (87) 2285 255

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Frequently Asked Questions about The London Eye with London Hop-on Hop-Off Tour and River Cruise