I wanted to book a tour for the following day and contacted the tour provider via WhatsApp. I did this to check if a tour was available on short notice. The provider asked how many people would be joining, and I responded that we were two people. He then mentioned that a tour was possible for the two of us and asked which hotel we were staying at. I asked about the cost per person and provided the hotel name. He replied that the tour would cost $97 per person. However, I found the same tour on Tripadvisor for €77, which is approximately $80. I asked him why the tour was cheaper on Tripadvisor, and he mentioned something about taxes and last year’s prices. I then asked if I could book the tour for the next day through Tripadvisor since it was cheaper, and he said yes. So, I booked the tour on Tripadvisor for €77 with included taxes, and the booking was confirmed in the app. Shortly after, the tour provider messaged me on WhatsApp, saying that the tour for the next day was no longer available and had been filled with other people. This makes me feel that if we had booked the tour via WhatsApp for $97, we would have been able to go on the tour. However, because we booked through Tripadvisor at the lower price, the confirmed tour was canceled by the provider. I find this behavior absolutely outrageous and completely unacceptable. This tour provider is dishonest and untrustworthy. I strongly advise against using their services under any circumstances.

I had a great tour on Saturday. I chose to go in the afternoon because there’s typically way less tourist traffic at that time. You won’t get to see as much wildlife as you do in the morning but it’s a fair trade off if you want a more intimate experience with the rainforest and hanging bridges. It was only me and another solo female traveler so it was almost a private tour. The tour guide took his time and was very knowledgeable of the forest and wildlife. He even spotted a couple of eyelash vipers, birds, peccary boars, and monkeys. We got lucky! He took awesome photos with a much better high definition camera and shared them us in the end. He was very down to earth and accommodating. I highly recommend this tour!

We had a fantastic time getting to know the Mendez family and the dinner was phenomenal! Traditional wood-fire casado. Delicious. The gardens are gorgeous and would have also loved to see them during the day. Would do this tour again!

We had a wonderful time! Had our own private tour with me and my wife. My wife had never done caving before, and she loved it. The tour was about 1.5-2 hrs, transportation provided was seamless, and the experience was great. You are walking through a river up to about your ankles or shins for the majority. There were some tight spaces but most were voluntary, and it made it more thrilling. We had a great time.

Absolutely beautiful waterfall and well worth the steps it took to go down and back up again! Due to the amount of rain in the area the past few days we weren’t allowed to swim at the waterfall but it was still a breathtaking sight. Thanks Diego for leading our hike and sharing information about the falls. The lunch afterwards was really good as well. Highly recommend this tour!

We thoroughly enjoyed our tour of the hanging bridges. Our tour guide Diego was friendly and very knowledgeable about the plants and animals on the tour. We were lucky enough to see howler and spider monkeys plus some beautiful birds. It was a wonderful way to spend a morning. Thanks Diego and EcoTerra!

Eddy was great! Really enjoyable and educational even in the rain. We liked seeing monkeys, snakes, tarantula and we conquered our fear of heights. Not too scary for those who might be nervous.

We loved this tour! The guide was super knowledgeable and was willing to answer all of our many questions. He knew loads about the actual cave, but was also able to answer our questions about the local volcano, hiking in Costa Rica, the wildlife, etc. It was about a 40 minute drive from the start point to the cave, but the guide kept us entertained with lively chatting the whole way. This cave is not like the curated ones that you might encounter in the US and this tour is not for the faint of heart. Because we were such a small group (just myself and my husband), the guides took us on a slightly more strenuous tour than is normally done. They had us crawling through passages that were elbow/thigh deep in water, climbing rock formations in the cave, and squeezing through narrow passages. If you are claustrophobic, afraid of getting dirty (you will be walking through water and bat guano) or afraid of bats, I would not recommend this. If you are open to some adventure, though, this would be a great addition to your trip! This tour was one of the highlights of ours! Definitely bring spare clothes because you will need to shower afterwards at individual bathrooms in the facility near the caves due to the bacteria in the bat guano. Afterwards, you’ll enjoy delicious fresh fruit and cookies. As a whole, an awesome tour and a great way to spend a morning!

We did the following: - Night tour - Hanging bridges (Part of all day tour) - Waterfall (Part of all day tour) - Volcano hike (Part of all day tour) The staff (Jasmin, Daniella, Diego, and Freddy) was amazing. They were extremely friendly and knowledgeable. They were very willing to provide the best possible experience for us and we could tell they enjoyed having us and also enjoyed their work. We are very happy that we chose Ecoterra and would recommend them if anyone on this site is unsure of who to go with. Example of their great service: My wife forgot her water bottle on the shuttle after the excursions. They drove it to our resort within 30 minutes of us calling about it. Very impressed!

This was a really fun experience! We got to visit a family farm, learn about local flora and fauna, taste the food, and interact with the animals. The family and staff were so nice and welcoming! Diego was a great tour guide.

So amazing and really great to see another side of Costa Rica and the diverse animal life. Tour guide was knowledgeable and really enjoyed having us with him . Thankyou Elvis !

This was a very interesting experience and unlike any other we’ve had. Everything was great- from the driver, to the food, to the walking tour. Our guide, Harvin, was like an encyclopedia of all the plants, frogs, lizards and insects we saw. He was skilled at finding them and even helped us take some amazing photos and videos. Definitely worth it.

We were 12 women, family & friends. After the hot springs, restaurants and Arenal. We decided to spend a day at the Maleku Village. We got a history lesson on their culture, community values and a chance to purchase their beautiful art pieces. Great time & informative. Negotiate the prices, they do bargain. … a lot of what they have you can buy cheaper in town but we didn’t mind paying extra to support the indigenous villagers.

My two friends and I were visiting Costa Rica for the first time on a girls trip, and this experience was by far one of the BEST things we could have signed up for! We saw so many species of frogs, a sloth, iguanas, and so much more! They make you feel so at home and served the most amazing meal at the end. I would 100% recommend to anyone visiting Costa Rica!!

My Maleku Tour experience was outstanding from start to finish. My original reservation was rebooked due to airline issues. I was accommodated and the new reservation was quick and easy. The tour is comfortable and educational. I highly recommend Maleku Tours. Pura Vida!