Tours and Tickets
Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire
4

Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire

By Rottnest Fast Ferries - Day Tours
About
from
AU$119.87
per adult
Lowest price guaranteeFree cancellation

Ages 4-99, max of 80 per group
Duration: 24h
Start time: Check availability
Mobile ticket
Live guide: English
More


  • Landing and facility fees
  • Use of bicycle
  • Use of helmet
  • Hotel pickup and drop-off (selected hotels only)
What's not included
  • AU$25 per person cash security deposit is required on check-in, This deposit is returned at the end of the day when the equipment is returned


Start:Multiple pickup locations offered.
  • 56 Southside Dr, Hillarys WA 6025, Australia
    Free parking is available if self-driving. From Perth CBD head north on Mitchell Freeway then exit left when you reach Hepburn Avenue. Continue to the end and enter the harbour through the main roundabout. Turn left onto Southside Drive and follow the signs to 'ferry terminal'.
Pickup details
  • Courtesy Coach transfers available from hotels in Perth CBD, Northbridge and Scarborough. Please notify us at the time of booking if you require this service so that we can book in a pick up from your closest hotel.
Hotel pickup offered
During checkout you will be able to select from the list of included hotels.
    End:This activity ends back at the meeting point.

      • Not wheelchair accessible
      If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 5676P2

      • Confirmation will be received at time of booking
      • All children must be able to ride their own bike.
      • Travellers should have a moderate physical fitness level
      • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
      • This tour/activity will have a maximum of 80 travellers

      • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

      How much is Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire?
      Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire price starts from AU$121.98. Discover and book Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire on Tripadvisor
      What is the Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire cancellation policy?
      Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire on Tripadvisor
      Which company provides Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire?
      Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire is hosted by Rottnest Fast Ferries - Day Tours. Read reviews, discover additonal experiences or contact Rottnest Fast Ferries - Day Tours on Tripadvisor. Discover and book Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire on Tripadvisor
      How much time do I need for Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire?

      If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 5676P2

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      About the operator
      Don’t take it from us – here’s what people have to say about this operator:
      • Rottnest Fast Ferries - Day Tours
        428
        Australia
        Joined in October 2013
      • clairebU803TU
        0 contributions
        Mini holiday
        We had discount vouchers from RAC and left it very late to book in. I emailed the company the night before and they responded first thing in the morning and completed booking in time for us to get the ferry. The ferry trip was excellent, comfortable and on time, having the late return at 6.45 gave us extra time to enjoy the island and not rush back .
        Written 23 January 2024
      • markpT3351OO
        0 contributions
        Great, but....
        This day trip cost around £45 each ($90ish) and we left the Hillarys around 10.00am. The Fast Ferry was busy as it was holiday time, but quick at about 40 minutes. The Island itself has some stunning bays, we set off walking around the northern shore from the Settlement. However, being a still, sunny day the flies were really annoying and extremely persistent, making it quite unpleasant. Fortunately the breeze got up and the problem was much less later in the day, but had it not the day would have been a bit miserable as the insects were constant. We thought about getting the bus South when back at the Settlement around lunchtime, however we didn't realise that the bus only went one way around the Island (anticlockwise) meaning we would run out of time, which was disappointing. However, talking to the Rangers it appeared that they have a series of free 'tours' that they run during the day including a walking 'Quokka tour' which took around 45 minutes around the Settlement and was really informative. It also pointed our popular viewpoints and photo opportunities that we took advantage of. The food and drink in the Settlement was reasonably priced. The dock was extremely busy at 4.30pm with many ferries leaving at exactly the same time (!?). The Fast Ferry we got back was an older one and not as well appointed as the first crossing, but the crossing time was still the same. A reasonable value day out but if you add in the almost necessary bus ticket or bike hire, it could be quite expensive for a family.
        Written 18 January 2024
      • nancysV9912LS
        0 contributions
        Quick, easy and fun
        Fun way to spend a beach day and viewing wildlife - the local quokka! If I were to do it again I’d make sure it wasn’t school vacation time. Although the kids around me were the first to spot the quokkas, so it made it easy for me to see them!
        Written 9 January 2024
      • L9648TGpeterk
        0 contributions
        Everyone should make the effort to go and see Rottnest island
        We had a great trip from the morning ferry from Hillarys to the bay seeker bus tour on Rottnest. The service was outstanding and very helpful. We have been to Rottnest before and we have noticed how much things have grown and a lot more people, new places and activities.
        Written 4 January 2024
      • LeonCoolen
        0 contributions
        Good way to visit Rottnest
        Easy booking process, efficient procedure for ticketing and rental bike pickup. Smooth trips to and from the island. Highly recommended.
        Written 4 January 2024
      • 993micks
        0 contributions
        Great service
        Excellent trip , picked up from Hotel and driven to the ferry at no extra cost,highly recommend going through trip adviser to book.
        Written 26 December 2023
      • Companion29310022271
        0 contributions
        Awesome trip to Rotto with Rottnest Fast Ferries!
        Rottnest is an amazing place and Rottnest Fast Ferries made the trip there and back so easy! Everything ran very smoothly and all the staff were excellent to deal with! An added plus is the free parking at Hillary's! Would highly reccomend!
        Written 24 December 2023
      • Spennygirl
        0 contributions
        Great experience
        Booking was easy and there were no issues with us making a couple of changes close to the day. Booked the hop on and hop off bus for 2 days and we lost our second day ticket. One quick call to the office and they emailed an updated confirmation meaning that we did not have to pay again. Highly recommend.
        Written 19 December 2023
      • SusanL698
        0 contributions
        Not worth the money or the aggravation
        First: the tour guide was excellent, all the staff we met on the island were great. My problems were with the tour company and how transportation and communication were handled. As you can see the tour advertises itself as being from "Perth." That is not true. The Ferry leaves from HIllary Habor about 45 minutes from Perth. It is in the description if you read it further but you need to look for it. I had. rejected other tours because they did not leave from Perth. The distance to Rottnest is the same from Perth as from Hillary. It does say that they pick-up from various hotels in Perth but not which ones. I contacted them to find out how we would be transported to the Harbor. I was told to go to Crown Perth. I looked it up on Maps and there were 5 locations that used the name Crown Perth. I then asked for a actual street address. I did receive a response after we were on our way to the Harbor. Luckily our Uber driver was able to take us to the correct place once I described the location (Crown Perth, at the back entrance by MacDonald). This proved to be the casino back car park. Once on the bus the driver made multiple wrong turns and had to backtrack and turn around several times. It was obvious that she did not really know where she was going. As we approached the CBD (downtown) Perth she announced that she had never driven in Perth before. Somehow we made it too the Harbor and went to Rottnest. The tour guide was great and was able to tell you a lot about the history of the island. The lunch they served were chicken wraps that were very good, however, that was down to the restaurant that prepared hem. If you want to see the Quokkas you really cannot do so from a bus. There was no time built into the tour for photos or to walk around different areas. We finally saw one Quokka in the picnic area as we were leaving to get on the ferry. The best way to see this island is on foot or bike. Quokkas are semi-nocturnal so going out from 12-4 is not a good time. If you are walking out in the bush or riding bikes you have much more of a chance. I would recommend going to the island around 2-3:00 and leaving on the last ferry. For those unable, or not inclined, to bike or walk I think the best way to meet the Quokkas is to bring a picnic, or buy from the local eateries, hang around the playground and shopping areas and wait for them to come out to play. If there is a next time, I would take the ferry to Rottnest and purchase tickets for the Hop-on-Hop Off bus or simply hang out and walk around
        Written 18 December 2023
      • 522nikkic
        0 contributions
        A fabulous experience!
        We booked a return trip for an over night stay. Our trip to Rotto was a very "motionful" one battling choppy waters but the staff were very helpful handing out sea sickness bags and cold cloths to affected people. Our trip back to Hillarys the next day was much more smoother and also carried much less people. We sat out in the open air and enjoyed the view from the upper level which I think also helped overcome any motion sickness. Over all from ease of booking, value for money, enjoyment of service and customer service of all staff enconuntered I highly recommend Rottnest Fast Ferries!
        Written 5 December 2023
      • patbG7496RZ
        0 contributions
        Very good
        We had a great day. The staff where very informative on the history and the wildlife. The food was fantastic. We loved it and hope to do it again one day. Cheers Pat and Shell
        Written 17 November 2023
      • Hansmn
        0 contributions
        Fast Ferry & Tip on How to Do One Day Trip
        Here’s how you do a one day Rottnest Island fast ferry excursion. Take the roundtrip express ferry with hotel pick up for incredible convenience and the option for two morning departures. And the price — better than the ferries down at the quay and MUCH much faster. Rent Ebike on the island IN ADVANCE so you don’t get stuck dealing with bikes on the ferry. Old uncomfortable bikes that is. And the Ebikes sell out so must rent online in advance from Pedal & Flipper and they’ll be waiting for you when you arrive. Yeah the bikes cost more but you’ll easily be able to do the entire island with breaks to swim while everyone else struggles with the very hilly terrain. Make the island an adventure and not a chore with the ease of E-bikes. And then late afternoon cocktails at Pinkies before returning the bikes which is a 7 min cycle away and right at ferry pick up for return home. Forty five mins and you’re back boarding the bus back to your hotel
        Written 27 October 2023
      • Y4580SVwendyw
        0 contributions
        Great staff. Pointed out some whales on our trip to Rottnest
        Wonderful experience. Staff are friendly and helpful. We had two trips with them. Would definitely recommend.
        Written 12 October 2023
      • Danielle S
        0 contributions
        Very good way to see the island
        I’ve never been to Rotto so thought a tour would be a good way to experience everything. I booked online the night before. When we collected our tickets there was some sort of a mix-up that required the lovely clerk to rebook everything- no issues, it just took her a few extra minutes. The ferry ride over on Rottnest Fast Ferries was good - smooth, in a spacious 3-deck catamaran with a snack bar that also sells alcohol. It was a 45 minute ride from Hillary’s to Rotto. There’s no tour guide for the whole journey. We were left to find our own way to the train station for the tour to Oliver Hill once we reached the island. Signage was average but we managed. This tour was excellent, run by very knowledgeable volunteers. It does involve a bit of walking and some stairs. Side note, keep your ticket after you get on the train, as you need it to get into the Tunnels tour. (Shoutout to the awesome lady at the Fast Ferries call center who reissued my ticket via email after I threw it out!) We took the train back into town - it was a 30 minute ride out but 15 minutes back, arriving at 1330. The bus part of the tour was to depart at 1345. We went to the bakery to buy pre-made rolls for lunch. (The tour provided Subway vouchers for lunch but Subway was busy and we didn’t want to miss the bus.) The bus tour was run by Kevin who was an excellent guide, sharing many stories and facts about the area. This bus tour is a stay-on-the-bus tour, something to keep in mind if you want to take photos, as you need to be quick! We were unable to see West End due to construction in the area, and landed back in the settlement at 1515. We had an adequate hour to relax with a drink and quokka-watch before our ferry departed at 1630. All in all, this was a very good way for a first-timer to see everything without cycling 25km!
        Written 8 October 2023
      • emilymD7482EU
        0 contributions
        Too overcrowded-probably wouldn’t recommend it unless you’re tall and happy to fight for a good view.
        Several whales were located, but the boat was so overcrowded we only managed to get brief glimpses of them in-between the backs of other peoples heads and shoulders. The outdoor areas of the boat were only small so it was a fight to get an unobstructed view. I think the boat is maybe more appropriate for ‘people carrying’ and transport rather than whale watching. It’s a shame but I probably wouldn’t recommend it unless you’re tall and happy to fight for a good view.
        Written 7 October 2023
      See all 428 reviews
      These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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      4.0
      45 reviews
      Excellent
      23
      Very good
      12
      Average
      2
      Poor
      1
      Terrible
      7

      Kate S
      Drummoyne, Australia1 contribution
      We visited Rottnest on 13th January and were asked to pay $50 for bike hire. As we didn’t have cash it was taken from our credit card. When we returned the bikes we were informed it would be automatically returned but it wasn’t. We have called and emailed multiple times however they have still failed to return the deposit or respond when promised.
      Written 24 March 2020
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hello Kate, I'm sorry you have had this experience with your bank. The bike deposit taken from you was a bank pre - authorization only. Meaning the bank holds those funds for a number of days, in case the bike is not returned. If the bike was not returned we would then have the ability to charge your card for the $50. ( We did not do this) Your bank would have released the funds and amount held would have disappeared on your bank statement after a set number of days, meaning you wouldn't see a refund as no money was taken off your card. I hope this clarifies the situation If you would have any other quires please contact me at phil@rottnestfastferries.com.au with a contact number to call you on. Regards Phil Richards- Director of Sales and Marketing
      Written 26 March 2020
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      VerityBiscuit
      Herts47 contributions
      Jan 2020
      I bought this package thinking it would be easier. The minibus picked us all up around our accommodations in Perth and took us to Hilary's harbour. It did all this far too early meaning we arrived almost an hour too early and had to waste time hanging around in the drizzle before anything was open, until we were allowed to collect the bikes and start boarding the boat. This was a crap start to the day.

      I collected my bike and was told I had a brand new one, and they were interested to see how I found it. However, it weighed a ton and as it turned out was completely pointless and unnecessary as there is a free bus service all around Rottnest Island and there's no need to bother taking a bike over there. I paid an additional refundable deposit that I was told would be back in my card in one week at the most.

      The ferry left late but we did move at speed to Rottnest. Disembarkation was chaos and everyone needed to collect their bikes from the same place at the same time. I quickly realised my bike was far too heavy (I cycle a lot and was convinced the tyres were flat so got them checked out, no - just a crap heavy bike!) Cycled a little way before ditching the bike and finding out about the hop on/hop off bus service instead. Used the bus to travel all around the island at ease.

      The ferry ride back to Hilary's harbour was fine until someone pulled an emergency lever and the ferry had to slow down to find out what was wrong, there was nothing wrong and this delayed us all by about 30 mins. Returned the bike when we got back and found my minibus and was dropped off near my apartment.

      A week later no sign of the refund, I got back to the UK at the end of Jan and still no refund. I emailed and was told there must be a mistake and my credit card company must be delaying it. Waited and waited and in the end decided I must have missed it. No - 30 days after the transaction they refunded the deposit, after sitting on it all that time.

      Don't bother with the ferry and bike hire package, there's no need to travel from Hillary's harbour unless you're staying there, and don't waste your time and energy on a bike - it's totally unnecessary and I really wish someone had told me this!
      Written 16 August 2020
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      wardellkate
      Lismore, Australia15 contributions
      Feb 2020 • Family
      Buckle up, this is a a long review . Family of 5 booked ferry + bike rentals. 5 minutes into riding bike along smooth paved path at a walking speed , one of the brake lines came loose and wrapped around front wheel and the wheel would no longer turn. Luckily we were close to the settlement when this occurred and not on an isolated stretch of trail. We took it to the island bike repair centre and were told they could not fix it, we spoke to the volunteer centre and they could not assist . We called the Fast ferry office and were on hold for over 20 minutes before giving up and deciding to get on with the day. Our group member with the broken bike ended up purchasing a hop-on hop -off bus ticket at additional cost and met the rest of us at various points on the island rather than spending the day as a family. We called the office again shortly after 1pm at which time we were told there is no staff member on the island to assist , that we should speak to the office staff when we get off the return ferry and that if we left the bike behind we could not get our bond reimbursed. The boat staff who assisted to load the broken bicycle on to the ferry assured us that the office staff would help us out. This was not the case. The woman at the ticket counter a) insinuated that we were lying and had not contacted the office b) refused to reimburse the cost of the bike rental (let alone the cost of the unforeseen bus fare) and c) assured us she was the most senior staff member present and there was no one to whom we could escalate the matter. All in all a very disappointing lack of resolution but I suppose we should be thankful no one was seriously injured.
      Written 17 February 2020
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Dear Wardellkate I was hoping to be able to connect with you prior to responding officially to your review. I am aware that there is also another review from someone in your party on Trip Advisor, so the response is similar to both reviews I have attempted to contact you on a number of occasions without success. I understand that there was an issue with one of the 5 bikes that your hired from us, which wasn't discovered until you were riding on the island for a few hours. You were in fact riding bikes from our new fleet of 200 cycles. It appears that the front brake cable was the issue, and a slight adjustment was required to fix the problem. We are disappointed that this happened to you, and understand how it may have impacted you overall enjoyment on the Island. As stated I have tried calling via the phone number that was left and email to discuss compensation. Please feel free to reach out again at feedback@rottnestfastferries.com.au Kind Regards Phil Richards - Director of Sales and Marketing
      Written 6 May 2020
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      mango_king_3000
      Sydney, Australia10 contributions
      Booked the ferry + bike rental, was given a bike that was unrideable and unfixably broken. No staff available on the island to help and nobody picking up the phone at the head office.

      Was told the employees at the office could help but they offered nothing and refused to refund the cost of the rental for the broken bike I could not use.

      Rottnest island was beautiful but stay away from Rottnest Fast Ferry they will waste your time and money.
      Written 17 February 2020
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Dear Mango_King_300 I was hoping to be able to connect with you prior to responding officially to your review. I have attempted to contact you on a number of occasions without success. I understand that there was an issue with one of the 5 bikes that your hired from us, which wasn't discovered until you were riding on the island for a few hours. You were in fact riding bikes from our new fleet of 200 cycles. It appears that the front brake cable was the issue, and a slight adjustment was required to fix the problem. We are disappointed that this happened to you, and understand how it may have impacted you overall enjoyment on the Island. As stated I have tried calling via the phone number that was left and email to discuss compensation. Please feel free to reach out again at feedback@rottnestfastferries.com.au Kind Regards Phil Richards - Director of Sales and Marketing
      Written 6 May 2020
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Jes
      2 contributions
      Mar 2020 • Family
      I had the displeasure of using Rottnest Fast Ferries this past weekend. I phoned to ask a few questions before I booked and was on hold for over 40 minutes so I hung up and drive to their office in Hillary’s. I asked if they did the hire equipment such as seat and cargo trailers for children. I was told no I would have to get them on the island. I could hire the bikes from them and have the rest attached on the island at pedal and flipper.
      I proceeded to book my three bikes and ferry online. On arrival at pedal and flipper on the island I was informed that they were not able to attach their equipment to Rottnest Fast Ferry bikes. The manager at Pedal and Flipper, who was lovely, got them on the phone to see if there was anything they could do as we were now on the island with a baby and three bikes. Obviously we could not carry the baby on our arms while cycling around!!!! The manager said that the staff member at Rottnest Fast Ferry that she spoke to was incredibly rude to her but that they would speak to their supervisor and get back to me.

      When they called my phone the woman said that clearly I had misheard what I was told and the supervisor would never had said that their bikes could be used to attach the baby trailer or seat.
      After much discussion, a screaming baby and three very cranky adults they finally said that they would refund all three of the bikes as the day was ruined but that we would have by to pay for a new bike and trailer on the island costing $50.

      Now I have just had to call them again as I was only refunded for one bike. The woman on the phone said that no the supervisor would never have said that they would refund three bikes and I was clearly wrong again. So either I’m completely deaf and stupid or they are absolutely useless! I know what I heard. They were not pleasant to deal with in person or on the phone. Not only was our day ruined but I’m out of pocket for the day.
      Do not use them or expect any help from them if you do make the mistake of using them.
      Written 13 March 2020
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hello Jess, I'm sorry to hear of your experience in relation to hiring our bikes, there is indeed some miscommunication. Would you please contact me at phil@rottnestfastferries.com.au to discuss your compensation Kind Regards Phil Richards Director of Sales and Marketing
      Written 15 March 2020
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Oksana K
      1 contribution
      June 2021 • Friends
      The worst experience. My luggage was not taken to Perth from Rottnest. Next day they said it arrived and asked $20 for delivery to my place as i was working. They refused to take responsibility for the lost luggage, though i paid additional fee at their office at the time of check in for luggage tags.

      Rude and zero customer service
      Written 22 June 2021
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hello F2018U The delay in writing back to you on this review, is due to the fact that the Managing Director of Rottnest Fast Ferries had been trying to get in contact with you to explain the course of events that led to your luggage not being transported on your return ferry to the mainland. However, you have refused to accept his explanation. Your review is not only unfair but it is misleading and untrue in the majority. The fact is that Rottnest Fast Ferries was responsible for taking your checked luggage to the island, which was loaded into a secure crate and then handed over to Rottnest Island accommodation delivery team to deliver to your allocated accommodation - Unit 715. On checking into your accommodation at the Rottnest Island Visitor Centre, the accommodation provider, explained to you that on the morning of departure you would need to leave your luggage outside your door by 8am for collection by the Rottnest Island luggage collection team and they would collect and load your luggage into a secure crate and deliver to the ferry for transportation to the mainland. You would have also received the time that luggage needed to be ready for collection on your accommodation booking confirmation from RottnestIsland.com. There was also a magnet on the fridge in the bungalow you were staying in stating the same collection time. You failed to leave your luggage outside your accommodation at the allocated time and as a result the collection team had no luggage to collect. This is not an uncommon situation for them to encounter as often customers extend their stay at an alternative accommodation provider on the island or take their own luggage down to the ferries. On returning to Hillarys Boat Harbour, you and your travel companion reported your luggage missing to our reservations supervisor, who compiled a Rottnest Island Luggage Irregularity form, with the detail of the missing items and emailed it to the luggage collection company on the island. Your luggage was loaded into a crate the next morning and delivered to the ferry to be transported back to Hillarys, on arrival both you and your travel companion were contacted to advise your luggage had arrived for collection. You were both informed that the luggage collection company confirmed the luggage was not out at the required time for collection which was acknowledged by you or your travel companion that you had in fact left your luggage out after 9am on your departure date. It was also explained to you that the accommodation provider told you on check in the collection procedure and times, which your travel companion said "that sounds familiar". The staff that served you at Rottnest Fast Ferries were empathetic and committed to assisting you locate your missing luggage and were polite in explaining to you the circumstances that led to your bags not being returned on your departure day, as you continually verbally abused them. The team gave you options to collect your luggage which included storage, you said this was not possible so the office manager offered to arrange a courier to deliver your luggage at cost price, I was in the office on the day your were speaking to our team members including the office manager who kept explaining to you the options you had available to receive your luggage, you hung up the phone after yelling at our office manager to "throw away your luggage". You have stayed on message from the minute your luggage did not arrive back that it was the responsibility of Rottnest Fast Ferries to ensure your luggage was returned, which it was. The fact is you did not have your luggage available for anyone to collect. Sincerely Phil Richards - Director of Sales and Marketing
      Written 16 July 2021
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Bree n
      4 contributions
      Dec 2022
      Ticket was not clear at all. we were suppose to leave rotto at 8:30 on the ticket however the ferry left at 7:45 there was no message or anything about what time we had to be there we arrived at 8 to get ready to board there was no ferry at all. The ticket was confusing to read. Me and my friends were left stuck at rotto due to this incorrect info.
      Written 29 December 2022
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Kazarrina
      Melbourne Australia8 contributions
      Nov 2023 • Couples
      We rented bicycles from Hilary’s port and the bike I used had faulty gears and seat, making for a less pleasant time. Afterwards they better explained that they could have sent someone to me within minutes to replace the bike. So if this happens, call them! I made the assumption that they couldn’t simply replace the faulty bike given we were on an island!
      Written 12 November 2023
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

      Lynne B
      Timperley, UK56 contributions
      What a brilliant day out. Departed Perth harbour at 8.45 an . Complimentary refreshments and great commentary about riverside on route. Seating comfortable. Lots of shade. Journey took about 1.5 hours. On disembarking given bike and snorkelling equipment from ship and set off for a brilliant day of beach and island exploration,snorkelling . Breathtaking views both on top and beneath the sea. Beautiful coral and fish to see when snorkelling. Favourite snorkelling area for us was left side of Salmon bay. Lots of Quokka seen although no quokka selfie I’m afraid! Highly recommend
      Written 17 January 2020
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Thank you Lynne B
      Written 30 March 2020
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

      Meryl M
      Ocean Township, NJ122 contributions
      Sept 2019
      I came to Australia to see the Quokkas and get a selfie. Mission accomplished.
      It is no fault of the company that the weather turned misreable so we could only use our bikes for 5 -10 minutes and speant most of the day indoors at cafes drinking coffee to stay warm and dry.
      The lighthouse is amazing, though other than going on the bus, I did not see as much as the Island as I wanted.
      I wish there had been an earlier boat to return on, since it was cold and rainy, but we made the best of it and got lots of pictures.
      Written 12 September 2019
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Hello Meryl Bitter sweet, really pleased you got that Quokka Selfie...a travel must have! Disappointing that the weather played havoc with you plans though. Hope you had, or are still having a great time in Australia. Best Wishes Phil Richards - Director of Sales and Marketing
      Written 30 September 2019
      This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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      Rottnest Island Fast Ferry from Hillarys Boat Harbour Including Bike Hire provided by Rottnest Fast Ferries - Day Tours