Nice bright day to take the tour very well narrated seen all the main attractions. Will recommend it.

Great way to see the city. Definitely do this first then you can decide what places you would like to check out. Loved the convenience

The success of hop on hop off tours is dependent on the quality of the guide and the information he provides. In our case the guide was knowledgeable, humorous and interesting. A very worthwhile experience.

Buses were on time and the two tour guides we had were great. They had a fantastic attitude were entertaining and very informative. Would highly recommend this tour ad you visit all the popular spots.

Initially for the first 4 stops commentary and views were excellent. We were lucky to be in Ottawa for the Tulip festival (amazingly beautiful) which was stop 4. After hopping back on a bus with a different driver and commentator to go to stop 13 what a difference. The driver revved the engine so you couldn't hear the commentary which was at times unintelligible and despite asking him to speak louder he just couldn't care less.Very disappointing.The driver drove right past stop 13 and finally after complaining stopped at a busy intersection at the red light for us to get off and walk back 1 mile. Pity you let yourself down with that.

Very informative quide about history and sights. Did his best describing the sites in spite of a very rainy day.

Great way to see the highlights of the city without having to walk for hours or worry about driving and parking! I wish the tour guide gave some information about the locations rather than just pointing out the names of places and if it was on the left/right. Felt more like a ride between locations rather than a “tour” of the city Also not a big fan that there were little dogs allowed on - the barking took away from the overall experience.

We recently took a classic tour with Gray Line Ottawa. Gray Line has always come through with the best tours. This tour gives you a general overview of the city .

We had to wait in the rain for the tour to start. An awning or some such would be nice. Also, during the tour, we could only hear about 10% of what the tour guide was saying, due to traffic noises and an inadequate microphone system. What we did hear, focused more on local restaurants than on Ottawa history and architecture. (Yes, we're over 65; but we both have normal hearing.) We're not sorry we took the tour, because we did enjoy seeing some things, even if they weren't explained. But we were disappointed and frustrated enough to get off the bus halfway thru.

The 90-minute Ottawa City Tour provided me with an excellent overview of the city and its environs. Ottawa is a jewel amid extensive parkland! The young guide was well-informed, timely, and courteous, and the driver, skillful. I only wish I'd had change on hand to thank them with a tip!

Loved it! Great sights and stories, would definitely recommend for friends, family, couples etc. Do it on your first day so you have more ideas on where to go in Ottawa

We live in Ottawa but our toddler LOVES this event! We have done the round trip tour a few times and it’s as exciting for everyone each time! We’ve learned so much about our own city! Unfortunately, last week we rode the tour with friends from out of town. In the first quarter of the tour, the engine overheated and we pulled over. We were told a mechanic would be 15 minutes, and if needed a new bus would come in 45! No problem, these things happen. Given that it was 38 degrees, we asked if we could walk to the next stop which was about 1 km away. By doing this we could grab a refill on water, use washroom, keep toddler out of the sun and pray the bus wouldn’t be long as many moms know a day with a 2 year old requires scheduling! We hauled to the next stop running at times in the event the mechanic fixed the bus, we didn’t want to miss. 40 minutes later a packed bus arrived at the next stop. Our previous bus couldn’t be fixed so the bus was full of the scheduled sold-out tour plus all the people from the broken bus. Still, no big deal these things happen! We sandwiched into the bottom level, windows were open, was so hot, holding toddler in arms and everyone wearing masks. The first stop we could get off as we went back toward downtown we go off. This meant another 25 minute walk to get our car and we had now missed nap. Still, no big deal! I called Greyline offices and explained the situation, the girl asked if I wanted to book for the next day or following day or wanted a refund. I explained our friends were leaving so they would likely want a refund but I would be happy with a credit. We love the tour but with a weekend of rain ahead and scheduled activities, I would be happy to take a credit that could be used later, or a refund if easier ( because I’d still be booking again,same difference). The girl took my information and said someone would call back within 24 hours. 2 days later I received an email to review the experience and wrote back explaining the issue and lack of response stating that we always had a good experience but believed the broken bus/ incomplete tour/ headache of the experience should be rectified with a complimentary invite to ride again. *Keep in mind the entire ordeal was 2 hours with 15 minutes of a bus ride. I think that is more than fair to request a complimentary ride. In fact, I’m happy to ride toward the end of the season when the busses are still running and empty. I don’t have to take a prime seat in tourist season* I never received a reply. I initiated the situation be rectified on 2 occasions and am disappointed with follow up. As for the experience in past times, we loved. We would be very happy to see this past situation handled appropriately in a timely manner.

There were 5 of us in total - 3 adults and 2 kids (11 and 8). We all enjoyed the experience and participated in the conversation. My youngest didn't even fall asleep! The guide was so informative - and so funny - that kept our interest the entire time. It was an hour tour - I wish it was longer. We all learned so much (and because it was bilingual) my French immersion children got a little bit of a language sess. Will definitely do this tour again!

We took the hop on hop off tour this past July. I have given it a 4 rating despite not finding all of the experience OK. But most of that was because this was our first hop on hop off experience. The sign in spot was right at the foot of the Sparks street pedestrian mall by the War Memorial. No problems checking in and the felllow gave us a guide for when the buses make their stops at the hop off spots or which there are about 12. You can do the tour as just a bus tour (ie/ you don't have to get off) and I think that takes a couple of hours. If you do this be aware that the photo opportunities are quite limited from a moving bus, even if you sit on the open top deck which we did. If you do the tour this way it does give you an excellent overview of the Ottawa/Gatineau sights. The tour is narrated in English and French and at times seems a bit rushed because there are many things to talk about. Having said all that we took advantage of a few of the hop off spots and this worked out very well. The whole thing was very well organized and the buses showed up for pick up bang on the times that showed on the schedule. Cost for the 2 of us was $75 total. Glad we did this and knowing what we do now we might have opted for the 2 day pass which you also get at discounted rate compared to the one day. That way we might have taken advantage of some of the other stops.

We had one and half circles on this. One to see everything and a part circle to get to the RCMP HQ. Our guide was Marcel and Driver was Pete. Enjoyed, good commentary – saw all the sites you would expect. Be aware, some of the outlying stops are some distance so be prepared for some long intervals between stops and some attractions are not always open everyday. Also, as the tour only ran every hour you couldn’t hop off at every site and be back on the bus to do every attraction in one day.