My first mistake was not taking motion sickness medicine prior to leaving the dock. The boat ride is a very rough (approx 45 min ride) and ended with 3 out of the 4 in our group becoming seasick. There were 2-3 whale sharks that our boat and two other boats circled to keep it in the area. I was feeling horrible when I went into the water and continued dry heaving as the water was very very wavy. The guide left my son behind so when I went back to help him, he took that as me returning to the boat. I never made it close to a whale Shark, but did see one from the boat. My advice: save your money towards something a bit more predictable. There were too many variables in this excursion to make it something worth dedicating a valuable vacation day towards. The afternoon at a beach made it difficult to enjoy after being seasick, but the team did put together some ceviche and guacamole as well as drinks. Word of warning: apply sunscreen!!

This was the most incredible authentic excursion!!!! This whole company is amazing. Angel, nico, and Juan were our drivers and guides and helped us have a wonderful experience. Seeing ancient ruins and hearing the history and swimming through cenotes was on my bucket list for the area and couldn’t be happier with our experience! Thank you jambo ti

I highly recommend this company. If you find yourself in Playa del Carmen, just go inside of their offices, tell them about your needs and your taste about excursions and they will give you the best experience

We LOVED this adventure! Chris and Oliver were our guides and they were wonderful to accommodate our family needs. We had a large family group including kids between 1-11 yrs old. Tumal was beautiful and the guides were knowledgeable. My kids didn’t care much about the ruins but they loved watching the animals. Lunch was fantastic. The snorkeling was amazing. Some of the adults stayed on the beautiful beach with the smallest kids while the rest of the group took a boat to the reef and snorkeled back. We saw sea turtles, stingrays, and fish. They were very patient and helped our kids who were nervous and tired. I absolutely recommend this tour and especially Chris and Oliver.

A tour with Turismo Channel is a must when visiting Mexico! I was very skeptical on booking a private tour as it was my first time in Mexico however I can guarantee that they provide safe, reliable and friendly service. The process to book a private city tour of Tulum was simple, our tour guide arrived at our hotel right on time with a very clean and comfortable mini bus stocked cold beverages. Our first stop was by the famous letter of “Tulum” , and then we explored the hotel zone. Our tour guide even took us to enjoy some local tacos and to buy souvenirs in Playa Del Carmen. A major highlight of this tour would be the most beautiful photos and videos our tour guide took of us in Tulum!!! I will definitely recommend Turismo Channel to anyone visiting and will definitely be back in Cancún for another tour! 😊 Thank you Turismo Channel!

I'm completely disappointed. I'm convinced that this company is not a legal entity. They are extremely shady in their operation.

Long day. Well organized but the reserve itself was not that impressive. Did not see any wildlife save a little island with frigate birds nesting...

Transfer on time. Excellent service ! Also we did more tours. They take us from the airport to Playa del Carmen to pick up the car for rent. And they take us back to the airport on our departure day. We arrive in time and Jesus (driver) was so cool and nice.

Outstanding service! Grateful for the efficiency and diverse packages. Highly recommend.Excellent agency. Thanks

Chris was our guide for the day and he was the best guide. He arrived early for our day. He had great conversation on the drive out. He was also compassionate with our special needs son. We got to the pyramids and cenote early and beat the crowds, and heat. Chris was our personnel photographer and very knowledgeable and passionate guide. We all enjoyed enjoyed a delicious lunch. We can't wait to come back for another trip with Chris on our next visit! A+++ Highly recommend!

We are a family of four visiting Playa del Carmen during March Break from Canada. We decided to take a private tour to explore Tulum ruins and Cenote Minotauro. Our local guide, Chris was friendly, knowledgeable and attentive to our family needs. We fully enjoyed a very rare experience of exploring the cave with a trusted guide, swimming in the clear cave water, and learning the ancient wisdom of Maya civilization. Chris was very patient, kind and welcoming to make our trip memorable. We highly recommend this tour to a family with kids! Bonus points: He is an excellent photographer:)

We did a private tour of Chichen Itza and a Cenote with Chris. I highly recommend this tour and Chris as a guide. He was extremely knowledgeable on history and had a great sense of humour. I cannot say enough on how great Chris was and how fun this tour was.

Our group of 8 cousins had a wonderful day tour with our guide “Christopher”. Not only was he a great driver, he was very knowledgeable and could answer any question thrown at him .. and with some history buffs in our crowd, there were a few! Very personable and made the drive just as enjoyable as the tour! Thank you Christopher.

Chose this gang because they promised an 8 person boat. Chosen deliberately because we were 8 and didn't want to ge caught in lines. This was something that they could never deliver. They also promised snorkelling at the island....another lie. Absoliute scam! When we called them they promised to refund 20$ per head. Another lie. Book the trip directly with the boat company in Cancun. The trip itself is worth it. Paying extra for the lie isn't.

Gerard was very helpful and our guide Oliver was amazing! Exceptional experience with this tour company! Our journey to the magnificent Seven Wonders - Chichen Itzá, Oxman Cenote, and Suytun Cenote - was truly unforgettable. The guides were knowledgeable, and the organization was top-notch. We highly recommend this tour for an enriching adventure. Five stars!