Tours and Tickets

CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees) provided by TourBalloon | Travel Experiences

CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees)

CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees)
4.5
Book in advance
from
AU$138.87
per adult
Reserve now & pay later: Save your spot free of charge with flexible booking.
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
About
EXPERIENCE WHAT IT FEELS TO BE A MAYA FOR ONE DAY! Saturate your senses with the greatness of one of the most advanced cultures in the ancient world! You will be attended by authentic natives (Certified Guides) of the area who will share with you the inherited knowledge by their ancestors through generations. Meet the majestic archeological zone of CHICHEN ITZA, one of the "New 7 Wonders of the World" and one of the top tour destinations chosen by visitors from all over the world. +Travel in comfortable panoramic coach busses with A.C. +Enjoy the unique taste of the best regional food buffet in our "Visitor Exclusive" restaurant "Yaax Ki'in".  +Swim in the beautiful Cenote "Saamal". Refresh your body with the special healing properties of its water. +Know the picturesque town of Valladolid established by the Spanish conquerors in 1543. +If you are an energy and mysticism believer, be part of an authentic "Maya shaman" healing session. BOOK NOW!
Know before you go
  • Duration: 11-12 hours
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English, Spanish
Know before you go
  • Duration: 11-12 hours
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Need help booking?
Call the number below and use the product code: 86317P3
Call 0061 (87) 2285 255
Important information
Inclusions
  • Exquisite Typical Buffet. Regional Food, Fruit & Veggies
  • Round Trip On board Modern Panoramic Buses with Air-Conditioned.
  • Morning Box Lunch On board the Bus
  • Experienced Certified Guides, Specialized in the Maya Culture.
  • Unlimited Drinks (Alcoholic and Non-Alcoholic) on Board the Bus and In the Restaurant
  • Cenote Saamal and Chichen Itza entrance fees
  • Bonus visit to the picturesque town of Valladolid
  • Transportation. Pickup and Drop-off at your Hotel or Meeting Point
  • Entry/Admission - Chichen Itza
  • Entry/Admission - Cenote Saamal
Exclusions
  • Life Vests and Lockers Rental Fee (Optional) - $1 Dollar
  • Use of Video Camera Fee (Ex; GoPro) Inside the Archaeological Site
  • Gratuities
Duration
11–12 hours
Departure details
  • Traveller pickup is offered.
  • Our pickups cover MOST OF THE HOTELS in Cancun downtown, Cancun Hotel zone and Riviera Maya. Please contact us at least 12 hours prior your departure to set up your pickup place and time.
  • Cancún, Quintana Roo, Mexico We have many meeting points for you within Cancun Downtown and Cancun Hotel Zone. Please contact us if your hotel doesn't appear in the list.
  • Riviera Maya, Quintana Roo, Mexico We have many meeting points for you within the Riviera Maya. Please contact us if your hotel doesn't appear in the list.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Children must be accompanied by an adult.
  • Minimum drinking age is 18 years.
  • Children under 4 years old and with a maximum height of 100cm not using a seat have free entrance.
  • Dress fresh, casual, umbrella, cap or hat and sport shoes are recommended.
  • A moderate amount of walking is involved.
  • Backpacks not allowed inside the archaeological areas by official regulations of the National Institute of Anthropology and History (INAH in Spanish).
  • Service will be refused on signs of intoxication. Booking will be cancelled with no refund.
  • Stroller accessible
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • No heart problems or other serious medical conditions
  • Most travellers can participate
  • This tour/activity will have a maximum of 999 travellers
Inclusions
  • Exquisite Typical Buffet. Regional Food, Fruit & Veggies
  • Round Trip On board Modern Panoramic Buses with Air-Conditioned.
  • Morning Box Lunch On board the Bus
  • Experienced Certified Guides, Specialized in the Maya Culture.
  • Unlimited Drinks (Alcoholic and Non-Alcoholic) on Board the Bus and In the Restaurant
  • Cenote Saamal and Chichen Itza entrance fees
  • Bonus visit to the picturesque town of Valladolid
  • Transportation. Pickup and Drop-off at your Hotel or Meeting Point
  • Entry/Admission - Chichen Itza
  • Entry/Admission - Cenote Saamal
Exclusions
  • Life Vests and Lockers Rental Fee (Optional) - $1 Dollar
  • Use of Video Camera Fee (Ex; GoPro) Inside the Archaeological Site
  • Gratuities
Departure details
  • Traveller pickup is offered.
  • Our pickups cover MOST OF THE HOTELS in Cancun downtown, Cancun Hotel zone and Riviera Maya. Please contact us at least 12 hours prior your departure to set up your pickup place and time.
  • Cancún, Quintana Roo, Mexico We have many meeting points for you within Cancun Downtown and Cancun Hotel Zone. Please contact us if your hotel doesn't appear in the list.
  • Riviera Maya, Quintana Roo, Mexico We have many meeting points for you within the Riviera Maya. Please contact us if your hotel doesn't appear in the list.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
11–12 hours
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Children must be accompanied by an adult.
  • Minimum drinking age is 18 years.
  • Children under 4 years old and with a maximum height of 100cm not using a seat have free entrance.
  • Dress fresh, casual, umbrella, cap or hat and sport shoes are recommended.
  • A moderate amount of walking is involved.
  • Backpacks not allowed inside the archaeological areas by official regulations of the National Institute of Anthropology and History (INAH in Spanish).
  • Service will be refused on signs of intoxication. Booking will be cancelled with no refund.
  • Stroller accessible
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • No heart problems or other serious medical conditions
  • Most travellers can participate
  • This tour/activity will have a maximum of 999 travellers
Travel safe during COVID-19
Last updated: 12 Oct. 2021
A note from CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees)
Proof of COVID-19 vaccination required for travelers (Recommended)
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Contactless payment for gratuities and add-ons
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitised between use
  • Face masks required for travellers in public areas
  • Social distancing enforced throughout experience
Itinerary
  • You’ll have 2 starting options
    Or, you can also get picked up
    See Important Information for details
  • 1
    Cooperativa Maya Ixchel y Restaurante Yaxkin
    Stop: 60 minutes
    See details
  • 2
    Chichen Itza
    Stop: 3 hours - Admission included
    See details
  • 3
    Cenote Saamal
    Stop: 60 minutes - Admission included
    See details
  • 4
    Valladolid
    Stop: 20 minutes
    See details
  • You'll return to the starting point
+
Popular mentions

4.5
20 reviews
Excellent
15
Very good
2
Average
1
Poor
1
Terrible
1

Gustavo A
Los Angeles, CA2 contributions
Chichen Itza Deluxe is fantastic!
Nov. 2021
We were a small group of 7, including 2 boys and 2 couples, I have to recognize that the staff of this agency is amazing, from the customer service who coordinate with great communication with the transportation, Anna Vega assisted us, telling the staff to wait for us at the meeting point, because we were late. Then the staff on board, Avelino, Gustavo and the driver whom I don't remember his name, they were just excellent professionals.

The whole trip was amazing, it is a long way but the time flew with the skills of our tour guide and his interesting tales about the Mayan.

We arrived to a Maya town where we had our food. Before that we were taken into a handicrafts store. If you don't want to buy it is interesting to see the great artwork of the real Mayan crafters, it is so great!

Food was a buffet with plenty of options even if you don't like meat. We tried a little from each dish.

Chichen Itza is great and really astonishing!

Definitely worth every penny!

Thanks Tourballoon for this amazing adventure! 200% recommendable!!!
Written 27 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GillSoriano
Dear Customer, We appreciate your feedback. It motivates us to keep working hard for you to spend a unique experience. Receive our best wishes. Sincerely,
Written 30 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Chris H
Salt Lake, United States3 contributions
Long but fun
Nov. 2021 • Couples
Great tour. Long day. Jorge was fantastic. Got picked up at 7am. By time we picked up everyone at different hotels and on the road it was 8am. Ride was 2.5 hours to first stop for souvenirs and lunch. Lunch was great but they didn't tell us to get our picture. The picture ended up going on a cool bottle of Valentine's family liquor that they handed out at the end. Because we didn't do the picture, we didn't get one and we would have loved to have purchased it. Jorge did a great job of speaking both Dpanish and English. Valentine never spoke in English so we never understood what he was saying. That was a shame. The Cenote, which they warned was not enough time at, was beautiful. Back to the hotel by 8:45pm. Long day.
Written 9 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GillSoriano
Dear customer, Thanks for sharing your experience with us and our future travelers. Indeed this is a "Full-Day" tour and to reach Chichen Itza and the rest of the wonderful locations we have to travel between states from Cancun or Riviera Maya. But, definitely the trip gets funny and interesting when you're attended by our certified and experienced guides. Some of our hosts or hostess are passing through their training process and they will be the future guides. About the bottle of liquor, well, this is a little surprise since we put your picture in a bottle of the best Mayan Liquor which was called "the beverage of the Gods" this liquor is called "Xtabentun" a delicious beverage made with a very mystical flower with the same name, among other ingredients like "anise", "mayan bee's honey". This beverage was and it is still used for many different purposes like, digestion, anxiety, cold due to the special properties of the honey and the flower per se. Therefore the liquor bottle with your picture on it, is the best opportunity to get a unique souvenir and, of course, it is completely optional. Kind regards
Written 12 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ROBERTO R
1 contribution
Great Staff
The Bus driver and both tour guides were amazing. Made everything more comfortable and entertaining. Highly recommend! 👌
Written 2 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GillSoriano
Dear Customer, We appreciate your time to share this feedback and it really give us inspiration to move forward and keep doing what we do the best: Making our customer spend the best experience! Receive a great hug from all the Tourballoon Travel Experiences Staff and a server...
Written 2 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

AmieGlobeT
Miami, FL3 contributions
If you like the jungle and Mayans…
Nov. 2021
In itself, getting to know Chichen Itza and the Mayan culture is already a great event. Now, add to that, travel through the Yucatan jungle and visit a town full of regional surprises! Apparently, this tour is the only one that has its own Villa Maya where you can eat, drink, see a show of dancers from the region, look at authentic crafts made by local people.

The food was delicious, it surprised me that many of the vegetables that are part of the buffet are organic and grown in the place.

We spent a great time at the Cenote! Overall, with the whole activity… Just splendid!
Written 1 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GillSoriano
Dear Customer, We appreciate your feedback. It helps us to be better day by day. Best regards from our staff and server!
Written 1 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Elise E
New Jersey3 contributions
Chichen Itza Deluxe Tour and All Inclusive!!!
Oct. 2021
While on board our tour guide Garza made the hours on the ride seem like minutes by sharing all the great stories about the Mayans. Definitely worth every penny, we took the Chichen Itza Deluxe which includes Drinks and all entry fees. If you plan to go to Chichen Itza and you don’t just want “Bottled Water” you should pick this tour type. Covid precautions are fair ok.

Also, interesting to meet the Mayans of the new age. Many of their traditions aren´t missing.

I recommend Tourballoon Travel Experiences and its Activities
Written 26 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rose J
1 contribution
Not good
Jul. 2021 • Family
They should be more specific on the "unlimited drinks" they only had water, beer, and juice" the rest you had to pay. I paid for deluxe but was being treated like a plus. We went to buffet but was only allowed to drink one drink anything else had to be paid. Our guide Mili was suppose to explain a Mayan calander we purchased as I don't understand it but never did and was asleep all the way home. Don't pay for Deluxe it's not worth it just get a basic one anyways the drinks are very limited.
Written 18 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GillSoriano
Dear Customer, We are sorry to hear that. We wouldn't want to generalize from an incident to a particular experience. Normally this kind of things doesn't use to happen. We would appreciate if you could share more details of this issue through our email (the one we used to contact you). Please provide the following info so we can investigate why did this happen: 1-Lead traveler name 2-Date of departure 3-Number of Bus 4-Did you ask directly to the host or tour guide for your drinks? 5-When the second drinks was denied to you, did you inform to your tour guide? and what did he/she say? 6-Was our tour guide asleep while requested? In the way back, the tour guide let the travelers on board have a little nap since normally they end tired, sometimes (because they get tired too) our guides take a little nap when they consider it is proper and not at some point where it is considered that they could be needed. This is a 13 to 14 hours tour, it is human that in some part of the trip our staff take a little break. 7-Our guides are very experienced and professional. Did you remind your tour guide to explain your Mayan Calendar? Thanks for sharing your own specific experience with us. We will wait for your email and if it's the case we will check and fix what happened in that specific trip. Kind regards
Written 18 July 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

S G
2 contributions
Visiting new places
Jun. 2021
We enjoyed learning new things and visiting new places. The biggest downer was the 15 hours day excursion. That was just too long and exhausting. Visiting Chichen Itza and the Cenote were fantastic!!! 15 hours -- too long and folks needed to be back in time to at least have dinner while food places were still open.

The first and fourth stop could be eliminated. Learning about the Mayan culture and history was great, but it would be more appealing to shorten the trip and focus only on Chichen Itza and the Cenote.

No alcholic beverage (beer only) was offered until the end of the trip for those of us who paid the extra. It would have been nice to have COLD water and an adult drink offered DURING the trip and not at the end.
Written 25 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GillSoriano
Dear Customer, Thanks for sharing your own point of view of our experience. Indeed the trip is a full-day excursion since we travel to another state and different towns. Our average timing is 12 to 13 hours, Extension of the time spent depends on many factors, like traffic, weather, etc... It is important to consider that our main goal in this tour is to visit Chichen Itza. (That's why the name of this tour). The rest of the spots visited are a courtesy added to the experience. We understand that it might be shorter but we also have to be respectful regarding the Bio Safety Protocols that ask us to wait for other groups to empty the recreational places in order to let our travelers in, this way we all can enjoy and at the same time we take care of the most important which is you. ALCOHOLIC DRINKS ARE VARIATED AND COLD BOTTLED WATER IS GIVEN ALL THE TIME ON BOARD. You just need to ask for it to our guide or host. *If this wasn't the case let us know the details of your trip so we can check what happened and we promise this would never happen again. Kind regards!
Written 26 June 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Diogo Andrade Teles
Sao Paulo, SP30 contributions
Amazing experience
May 2021
We had a Tour with TourBaloon crew. Gill Soriano and Anna Vega gave us full support before our travel by WhatsApp. Jorge and Orlando were awesome during our journey, Jorge is a funny guy and made our trip super comfortable. Orlando was there all the time that we needed, not only for drinks. He even came up with a fruit salad to my fiancée when my wallet was in the bus, so kind!

Chichen Itza it's beautiful and special place, we had incredible pictures there. But the cenote... So magical, was one of the best moments of this trip.

We will definitely make another tour with them in the future!
Written 26 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GillSoriano
Dear Diogo, I'm so happy to know your experience was so special. Our staff is doing their best to make you feel as comfortable and entertained as possible. Definitely you will be always welcome to this lands. There is still a lot to discover. Best wishes...
Written 30 May 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

GinaPrim
Denver, CO2 contributions
We learned things that you don't see in documentaries or books, experiencing in person is by far the best!
Mar. 2021
It is great to know there is a place to go and have fun and culture in this global health situation!

This is the second time I visit Chichen Itza, first time I did it with my family (some years ago) when I was a teenager. Now I came as a just married woman and there wasn’t a better place to choose from than this. I wanted my husband to know the greatness of this wonderful culture.

This time with the Covid-19 over our attention, we looked for a safe operator to go with. First of all, situation doesn’t seem to be as bad as I thought, the states we were travel through are in “yellow semaphore” meaning that health warning flags indicate that we just have to keep cautious but not at a paranoid level. Staff from our tour operator Tourballoon had the best measures and this is something that provide you and extra safe feeling.

Overall, the trip was great. We want to thank our tour-guide “Jorge”, if you’re coming to Cancun and you want to visit Chichen Itza book with them and ask for him.

The food was delicious! Among other dishes we tried some “Cuchinita taco” with “tortilla” yummy!

Cenote was a dream and Valladolid were the last stop, really quick but a very interesting town.

100% recommendable!
Written 10 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GillSoriano
Dear GinaPrim, It will always be a great honor to receive good commentaries like this. It really give us the best energy to keep evolving as a tour operator and provide our customer with the best quality services and the best attention, because you deserve it.
Written 11 March 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Madeleine Kirkland
Texas Gulf Coast, TX2 contributions
More than we expected!
Jan. 2021
We had planned to visit Chichen Itza while in Cancun, this tour was more than we expected. Just by staying in this amazing site pays the ticket, the rest is like a plus. I recommend to bring a good digital camera and enough battery. We went out of battery and storage memory, there are a lot of beautiful views and scenarios in every place!

Our tour guide is a charismatic and wise person. The staff is always checking that you're ok with drinks and else, they are so funny and assure you a non boring trip, even when this is a little long.

Food was excellent, not so spicy, tasty, yum yum!

Cenote Saamal was fantastic! Swimming in this place was out of this world. Maybe you should need to comeback by yourself to enjoy it more as well as Valladolid.

Overall we recommend Tourballoon Travel if you want to go to Chichen Itza
Written 17 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GillSoriano
Dear customer, We're always happy when we hear positive comments, we normally do, no matter what, all what it is on our side for you to spend a unique experience. Thank you very much for your time and sharing your opinion. Kind regards!
Written 18 January 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 18
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: TourBalloon | Travel Experiences
beautiful790
beautiful790
00
Amazing excursion
This excursion was everything that I expected plus more! The staff was great, the guides were knowledgeable and al
K9253UZjoannea
K9253UZjoannea
00
On time, safe and fun!!!
Starting with the price, the tour starts to pay off. A good point for the staff, they went properly uniformed and t
N8355RMdominiqued
N8355RMdominiqued
00
No show happened to me also!
Tour company did not show up!! Pickup scheduled for 840am. I arrived in the lobby at 830am. I waited until 1019am a
JocelynC988
JocelynC988
00
Highly recommended 👍
It's an amazing experience. Very nice driver, tour guide, their 2 assistant who provide us unlimited drinks inside
tatajasmine71
tatajasmine71
00
Travel buddies 2021
Thank you so much for taking care of us group of 31 from the youngest is 11 yrs old and the oldest is 80 yrs old .
tatajasmine71
tatajasmine71
00
Traveled with 31 groupiebuddies .
Abe the tour guide was very knowledgeable and informative. We are 31 of us traveling in a big group and we all hav
noralizh15
noralizh15
00
Magical & Worth It
We enjoyed the experience. Jorge, our bus tour guide, was amazing. It was a hot day, if you come in the summer get
Trip597356
Trip597356
00
Hot hot hot... and a cool cenote
Long time on the bus, but it did have a clean bathroom. Obligatory stop in Piste for shopping, then to Chichen Itz
fepistelli
fepistelli
00
Living the ancient energy
I really enjoyed the tour! The guide called Jorge was super nice, he told us about the Mayan history when we were o
Rlk253
Rlk253
00
Chicken Itza Deluxe tour
This tour is outstanding.. it is very informative about the Mayan civilization and allow for you to experience the
monyd128
monyd128
00
Chichen Itza deserves to be a wonder!
We travel with the family to Cancun. We made a small group of 9 people. We were picked up on time. The route goes f
lilifamili
lilifamili
00
Vacation with family
What a wonderful experience. Anna Vega the person who helps with coordination of the tour was extremely informative
GwenJDNY
GwenJDNY
00
A pleasant experience from start to finish!
We had a great attention since the first contact. A customer service agent contacted us to make sure we had receive
Malenkaya2512
Malenkaya2512
00
What a Day!!
Chichén Itza tour was such a nice day. The ruins were so cool and the food at the village was out of this world and
ticiar2019
ticiar2019
00
Worth it!
The tour lasted 14hrs total from hotel pick up to hotel drop off. Everything went as described. The bus was comfort
Frequently Asked Questions about CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees)


CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees) price starts from AU$134.80. Discover and book CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees) on Tripadvisor

CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees) cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees) on Tripadvisor

CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees) is hosted by TourBalloon | Travel Experiences. Read reviews, discover additonal experiences or contact TourBalloon | Travel Experiences on Tripadvisor. Discover and book CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees) on Tripadvisor