Tours and Tickets

Day Trip to Agua Azul Waterfalls and Palenque from San Cristobal provided by Jalapeno Tours

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Day Trip to Agua Azul Waterfalls and Palenque from San Cristobal

COVID-19 update: See the added health and safety measures this experience is taking.Read more
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2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travellers and staff
  • Regular temperature checks for staff
  • Temperature checks for tour participants upon arrival
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Updated 30/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 30/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Important Information
  • National Park fees
  • Hotel pickup
  • Transport by air-conditioned minivan
  • Spanish driver
  • Entry/Admission - Cascadas de Agua Azul
  • Entry/Admission - Cascadas de Misol-Ha
  • Entry/Admission - Zona Arqueologica de Palenque
  • Food and drinks
  • Hotel drop-off
  • Guide
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Additional Info
  • Confirmation will be received at time of booking
  • No heart problems or other serious medical conditions
  • Children must be accompanied by an adult
  • Due to uneven surfaces, this tour is not recommended for those with walking disabilities
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Operates in all weather conditions, please dress appropriately
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travellers with back problems
  • Not recommended for pregnant travellers
  • Travellers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 60 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Traveller rating
  • 8
  • 3
  • 2
  • 2
  • 2
Traveller type
Time of year
Popular mentions
Califas wrote a review Mar. 2020
Temecula,CA17 contributions5 helpful votes
This excursion is a day long trip, and usually starts at 4:00 AM, so I would suggest that anyone interested do what we did: we stretched it into a 2 day trip by staying the night in the town of Palenque! The waterfalls are beautiful and you can swim in the ponds by yourself or
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Date of experience: March 2020
kenlee773 wrote a review Feb. 2020
8 contributions3 helpful votes
my guide, miguel, picked me up promptly at 4am. the drive out of san cristobal is tough, with lots of topes (speed bumps) and turns. so, make sure to get good sleep before. don't plan on getting any good sleep on the bus. the breakfast was a buffet with pancakes and fruit.
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Date of experience: February 2020
dafnir25 wrote a review Nov. 2019
70 contributions2 helpful votes
You got to see The whole thing, Aqua Azul and The Misol-ha, be aware though that you need to pay for a guide at The last stop, Maya City! Remember to find an english guide with a group or They Will try to get you on a one on one Tour Paying 1200 for The small Tour and 2600 for
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Date of experience: November 2019
travelerd2011 wrote a review Jun. 2019
Los Angeles, California264 contributions51 helpful votes
During my visit to San Cristobal de las Casas I booked this tour with Jalapeno Tours. The driver picked me up around 4:10am and made more stops at other hotels to pick up other tourists. One thing I should mention is there are many speed bumps on the drive out of San Cristobal
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Date of experience: May 2019
3 Helpful votes
Cecil Jones wrote a review Mar. 2019
Puerto Vallarta, Mexico201 contributions115 helpful votes
Otisa Tours is an excellent company. New "first rate" tour vans with smooth rides, comfortable seats and air conditioning added to the tour experience to the Palenque archeological site. Our guide was couteous, friendly and helpful, and our driver was punctual and
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Date of experience: March 2019
4 Helpful votes
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Jalapeno Tours
Spectacular gorge, I didn't realise there were crocodiles in there until we got up close and personal
Despite the crocs it is very safe, and a very spectacular trip, well worth it. Take the sunscreen as it gets warm
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Excellent tourist guide
We were really satisfied with the service, everything was on time and very professional. Alonso our guide did an ex
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El Chiflon and Canyon Sumidero tours
I did the El Chiflon and lakes and Sumidero Canyon tours with these guys. I thoroughly enjoyed both. Everything is
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It doesn't matter
Don't stress about which travel agency to book your tour. You will almost certainly be on a tour conducted by a tou
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Helene B
Perfect customer service
We booked a tour to the Canon using TripAdvisors Viatour. Despite we were there 15 minutes in advance and waited fo
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Great place to visit, very majestic. If you only speak English they will not cater to you and that's ok.
So first off, this does not cater to American tourists so if you need them to speak English to you or you will be u
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Lynn O
Nice, Well-Rounded Tour
I liked this tour very much. I used a different tour group for a similar tour last year, but this company had more
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Daniel P
Misinformed driver
The bus was extremely late and definitely not of the standard you would expect for the price. This however is not t
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Just Book With Them, You Won't Regret!
I did a lot of research on which company would be best for our trip to Sumidero Canyon and we went with Jalapeño To
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Add miradores into your canyon trip
We got to see a spider monkey super up close, I hope they're not too used to taking fruit from people. I reckon it
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Epic, unforgettable
I was not expecting the massive cliffs and the interesting designs in the rock walls. I also did not know we would
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Yaxchilan and Bonampak
I just finished this trip, I thought the sites were interesting but the trip was very gruelling. The collection was
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Best value
Alex is great! He spoke English and really made us feel safe. We came here on the recommendation of friends and tri
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Dalit H
read turist review do not read local reviews
bed co , bad custumer service. no english at all It was a badly communicated tour. Even if the driver couldn't spea
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Palenque/Agua Azul Tour
The worst customer service. I called to make last minute arrangements on my tour and they refused to help me out. T
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Key Details
  • Cascadas de Agua Azul, Cascadas de Misol-Ha, and 1 more
  • Duration: 14h
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Pickup offered
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  • Free Cancellation up to 24 hours in advance
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Frequently Asked Questions about Day Trip to Agua Azul Waterfalls and Palenque from San Cristobal