Let me first say that the all the people that we spoke to or delt with were super; all were helpful and friendly. This is the only reason they are getting 2/5 instead of 1/5! The bikes that they had look to be 5+ years old and not well maintained. They are fat tire bikes with a front hub motor (uncommon). With a front hub motor the front wheel will slip on loose gravel going up hills as all the weight is in the rear. Also, with the front hub drive, there was no E-assist, only a throttle. It appeared as though they picked the best bikes that they had available for us to ride, my wife's bike from the start wouldn't shift to any higher gear than 3rd and mine had a very loose front end that I pointed out before we left. It seemed like everything on the bikes were a little "loose". My bikes brakes (cable disc brakes) somewhat worked when we left the business, however, during the trip they became less effective with each use until finally on the way back, I had to stop and tell the guide that I wasn't going to ride this bike back as it was too dangerous. I was squeezing both brakes so hard and so long going down the steep hills that my hands hurt. By doing this, it just had me going slow enough to not loose control. There was no way I was going to actually stop the bike if I really needed to. My wife's bike's brakes worked better, but not like they should have. I actually work at a bike shop and had any of their bikes come in for a tune up or repair, our technicians would have told them that they weren't worth repairing. Honestly, there wouldn't have been any components on their bikes worth saving. When I say that the bikes were junk, that's really not describing how bad they were. In spite of the crappy bikes, we had a nice time on our outing, however, it could have been a great day had we even had decent bikes. I cannot recommend this trip until they replace their ageing equipment.

I loved the mountain bike tour. Hugo was an excellent guide. He explained how the bike works and what not do. During the tour he kept a close eye and alerted upcoming watch outs etc. The tour is quite varied in terrain, starting through downtown before heading up the mountain. You must be prepared for high speed, some bumps, some twists and turns and sharing the road occasionally. All in all exciting and well worth it if you are careful and cautious. There are some dangers but that’s what we seek. Hugo knows people on the route and we stopped for a delicious taco lunch and a swim in a very refreshing natural fresh water pool. Much better than the global burned hot ocean. The bike has a saddle bag, bring a towel and take a dip. Also sunscreen. Hugo provided bottled water.

Guide was great mountain bike ride is more difficult than you think would stick to the taco tour option

After an Uber dropped us off at the address we were given for pick up, we spent one more hour walking in the heat trying to find the place. We asked many locals and they didn't recognize the address. I emailed the owners, no response. I called the number given and was hung up on three times. It was a bit of a nightmare. We're out the deposit money, and round trip costs from Uber. Would not recommend.

This was a fun and challenging way to see the downtown and foothill area. Beware that you will be riding on cobblestone streets most of the way. It's a rough ride and not for the feeble or Timid bike rider. Had a great guide Piter who made sure we were safe.

What fun! We went for this e-bike ride just this afternoon. Hubby and I have done a bunch of e-bike tours and this one was different and special. Be forewarned the roads are cobblestone type and the next terrain is dirt and rocks. I am 65 and a daily bike rider. I add that because I think if you are older like me, you should have a little bit of experience and have no physical issues as the cobblestones are quite bumpy. That said it was such a fun trip and Hugo was patient, experienced, knowledgeable and more importantly, I felt safe with him. I would do this again, in a heartbeat!

Highlight is the food and drinks at Rancho Mi Abuelo. Just about the time you are ready for a break you hit the rest stop point and turn around. We had a very nice lunch, some tequila tasting and overall a fun way to see the area.

The two of us rented bikes for the day. Service at the shop was great. Omar was very helpful to make sure our bikes were a good fit for us. The main drag in PV has a bike lane to take you almost all the way to the far end of the Malecon and from there you can bike back towards the shop, stopping for a cerveza along the way. The side streets can be a bit tricky, narrow with traffic but not too bad.

Do not rent from this company. We had to cancel our reservation and did so more than 2 days in advance, which their policy allows a full refund. The company refused to provide a refund for our prepayment, kept emailing the same questions to buy time, and created a fake receipt to say that we only had a "provisional" rent agreement and try to con us into thinking they did not charge us despite our credit card transaction and receipt emailed to us. Still waiting for our refund over a week later & now disputing with their bank.

Excellent tour. We had a great time. Hugo was very knowledgeable and patient. AND we thoroughly enjoyed the street tacos and rice water.

It was a great way to spend 4 hours- but beware it’s all cobblestone and dirt roads. So it’s bumpy- person needs to def be fit because of that alone. They took us though the back contra up the mountain to a nice ranch for relax and more. My guide was Moyses and the English speaking guy from Nebraska- both. Did their job well. Thanks for the trip.

This was our first time on an e-bike and we absolutely loved it. We were really surprised at the speed you could get up to on the bikes and it was great fun weaving through the crowds on the malecon. The taco stands where delicious and we would never have found them without the tour. At the second stop we also discovered a great wee bar called el gringo and a fresh churros vendor which was a massive bonus as we went back to both the next day. Hugo was our guide and he was great, really friendly and knowledgeable. Great way to pass and evening and get the lay of the land.

Loved it!! Hugo was our guide and he was great! Go, you will have fun! The views were amazing! The bikes were nice!

Awesome day biking through downtown PV, the Malecón and mountains. Alan our tour guide was knowledgeable and made the trip that much more fun! Truly experience PV while having a great time on an E-bike!

5 of 5 Excellent views Outstanding equipment Knowledgeable Guide Perfect Lunch break and drinks Must push through the last uphill ride