Excellent trip: amazing scenery. Activities were well organised, especially the kayaking. Our guide, Tommy, was exceptional. Thoroughly recommend.

We went on the 1 night cruise of Bai Tu Long Bay. The van ride to and from Hà Nội was comfortable, with an interesting stop at a pearl factory enabling us to grab a coffee and use the restroom. We were on a classic looking older ship. We had conveniently connected rooms, which were spacious and comfortable with nice bathrooms. While some parts of the ship were in need of updates, it was overall clean and well maintained. The staff onboard were attentive and courteous, and the food service was really amazing. We took part in most of the activities on and off the ship, all of which were lead and directed by our fantastic guide, Mr. Sunday, who was professional, kind, and very knowledgeable. Some of the highlights for us were kayaking, swimming in the bay, making spring rolls, learning about the monochord instrument, and the early morning Tai Chi on the upper deck. The bay is breathtakingly beautiful and well worth the trip, though sadly quite filled with trash and debris. The boat terminal and some of the activities on the bay were at times uncomfortably packed full of people, but in spite of this we greatly enjoyed ourselves thanks to the humor and talents of our tour guide

Best cruise ever in Bai Tu Long Bay, the staff was very friendly and attentive. Our guide was excellent. Highly recommend to everyone. Keep up the good work!

Had a fabulous time on the overnight cruise! Sunday was our tour guide, and I was very impressed with details, communication and the overall experience. I highly recommend — A must excursion while in Vietnam!

We were picked up by our Swan Cruise guide and driver from our Hanoi hotel and then spent another hour in the bus picking up other travelers before starting the 2-3 hour drive to Ha Long Bay. It would be ideal to perhaps all meet in one place to avoid adding so much time to the drive. Our guide was Sunday, who was very pleasant and obviously loves his job. He was personally very invested in everyone's enjoyment of the entire trip. He spoke superior English. On the long drive, we stopped at a very cheesy tourist trap where you are sold pearls and various other souvenirs. Then arriving at the cruise terminal, Sunday found everyone seats amid the masses and masses of crowds. It was hot and crowded and a long wait. Not Swan Cruise's fault--everyone was experiencing the same thing. The Swan Cruise boat was very clean and comfortable. I was shocked at how large our Deluxe King cabin was. We had a huge bed and very large bathroom, plus a huge window. All the crew was very welcoming and professional. The food was good, but there was way too much and we felt awful wasting so much. It would be ideal to have the choice to be served less. I also found it odd that no one was allowed to bring water bottles on board any cruise ship in the bay due to "litter" reasons, but our boat sold us water in plastic bottles at a much higher rate than ones bought on land. Plus, jams and jellies were served in disposable, single-use plastic containers, we cooked spring rolls wearing disposable, single-use plastic gloves--so the whole "not allowed to bring bottles on board" felt pretty lame to me. As I said, this applied to ALL cruises, not just ours. We found Ha Long Bay to be disappointing. It is filled with ships and all you see everywhere is litter. It's sad and a huge pity that the World Heritage Site is treated as a dump. Our kayak to a local beach was marred by plastic trash everywhere and the beach was filled with it as well. We certainly didn't want to swim in the filthy water, which was also disappointing. We also visited a cave, which was interesting. My favorite part of the 2-day trip was Sunday feeding the dog that lives on the cave island. The dog went nuts when he saw Sunday. It was so cute. Sunday offered multiple activities to do on board, including karaoke, cooking spring rolls, and tai chi. Not many people participated. So while the cruise itself was nice and Sunday was very good, we didn't love the tour. You are definitely expected/encouraged to tip everyone, from the driver to the guide, to the ship staff.

Boat was loveley. I not too big not too small. Food was outstanding.. Too much really. Cabin was gorgeous(most expensive option) tho in hindsight wouldnt book it again as spent very little time with all the activities on offer. Staff were super.. Guide michael was funny and informative. Karaoke was good fun.

I’d rate this average to good. We may have been spoilt by the trip before we went on (Ha Giang). We generally prefer off the beaten track tours and this was the opposite. The pickup was very good and the journey pleasant . The tour guide , Man was enthusiastic but sometimes difficult to understand. The quay was crazy with hundreds of tour buses and crowds. I booked a balcony room , which was a godsend as we could actually skip some of the activities and spend time there . The kayaking was fun but she beach is full of plastic and I didn’t want to swim . I thought Bai Tu Long would be better for this but it’s all the same water. The cave trip was not really worth goin him - seen far better caves in other areas . The scenery is great but all the activities are rushed and we had to be checked out of the room by 9.30 on the second day . The crew were all great and friendly . Food was average but they were excellent at providing preferred food for people with allergies / diets . We met some lovely people and really enjoyed Happy Hour. We had limited time in the area but maybe if we had more time - a stay on Cat Ba and booking a more personal trip would be better .

Great tour - Kent was our guide and he was fantastic - he made sure everything was great and was always around to answer questions. The bay was beautiful and quiet with just the right amount of activity. We loved kayaking and tai chi with Kent!

The tour was amazing and such a fun experience. Our tour guide, Sunday was very attentive to us and made sure everything went by smoothly. The activities were planned very well and Sunday guided us through them excellently. Thank you Swan Cruise and Sunday for a once in a lifetime experience.

We spent 2 days to Ha long bay with them, and it was really enjoyable cruise. The crew was really kind and prepare to solve any problem and question we needed, but the best of all the cruise was our tour guide called Sunday, he was perfect, he gave to us all the informations we asked, he brought to a kayak tour and he shows to us an amazing landscape, he took care of us in any moment and he helped us to find our driver once we come back to the ferry. Thanks again and good job, I suggest to everybody to make it and calle the tour guide Sunday. Vittorio and Federica from Italy.

Wow… what a trip around Bai Tu Long! Only 13 boats allowed in this area as opposed to 300 in Ha Long Bay. Views and activities were fabulous. The crew looked after our every need and the food was outstanding. Many things on the menu that we would never have tried if in a restaurant so a great foody experience too! The best bit about our trip was our guide, Tommy. He was outstanding in every possible way. Cam on! Tommy, for helping us make some very special memories.

From the very beginning when we got picked up from the hotel in Hanoi, the whole trip was amazing. Our guide Sunday was funny and informative; we couldn't have asked for a better guide. The personal touches he added really elevated the experience. The location is beautiful, and the food was great, it was very lovely of the crew to prepare a separate vegan menu for us.

Well organized cruise with super friendly and attentive staff, especially our tour guide Sunday. He did a great job creating a friendly and fun atmosphere. Great food as well. Beautiful views!

Amazing one night cruise in Ha long bay! Rooms with dreamy views, lovely activities such as kayaking, fishing, cooking class and tai chi. Friendly staff and the tour guide Mike was just the best and magic hihi ;) on first day the food was amazing, a bit less on second day but overall amazing hospitality. Maybe food service shall be less fast

We spent one night cruising around Bai Tu Long bay with Swan Cruise and had a really good time. Our guide Kent was really attentive and helpful throughout our whole stay. We were picked up from our hotel and on the drive to the bay we stopped by a Pearl store, which was interesting but not really our thing. The port was pretty hectic so be prepared but Kent was really great and made sure we were all ok. We caught a small boat and finally made it to our cruise boat. The cruise boat itself is perfectly fine as I think this is more mid range. Bai Tu Long bay itself was amazing, we’d highly recommend this over Ha Long or Lan Ha bays. We shared the bay with only 10 other boats (according to Kent, in Ha Long there are normally 200 boats and on Lan Ha about 30 boats) The food throughout the trip was really good and we had decent wine we could buy by the bottle. In terms of activities, we thoroughly enjoyed the kayaking and swimming on the first day. We were super lucky and got to enjoy an amazing sunset on the boat rooftop along with a spring roll cooking class. After dinner at night we had karaoke followed by squid fishing. The following morning we had tai chi then breakfast followed by a tour of a cave before an early lunch and then back to the port. We then drove back to Hanoi and were dropped off at our hotel. All in all we had a great time. We’d highly recommend Bai Tu Long bay and Swan Cruise.