As you exit the plane your personal concierge will be waiting for you and your guests with iPad signage welcoming you to The Bahamas. From here you can relax and enjoy all of the amenities of true VIP treatment as you are whisked away to a dedicated fast-track Immigration line for fast entry. As you head downstairs, a dedicated baggage porter will be already arranging the collection of your checked bags as your concierge fast tracks you through Customs and escorts you and your guests to your onward transportation or to your Atlantis host for transportation to the resort. Your expertly-trained concierge hosts are there to ensure your trip is memorable so feel free to ask for anything to make your vacation that much more exceptional.
On your departure, there is no need to wait in line as your concierge will pre-arrange the check-in and printing of your boarding passes and luggage tags and meet you curbside with a dedicated porter to collect your bags. You will then be escorted to the front of the document check-in and security lines and on to U.S. Immigration/Customs. Due to Homeland Security restrictions, concierge service is limited through US Customs & Immigration Pre-Clearance. You must clear Immigration and Customs on your own using the new passport kiosks. Once you have cleared, your personal concierge will escort you up to the VIP airport lounge and assist you with getting settled. Your concierge will alert you when it is time to board and escort you to the gate for priority boarding.