Reef Explorer Half Day Trip
4
LIKELY TO SELL OUT*
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Ages 13-99, max of 100 per group
Duration: 3h 30m
Start time: Check availability
Mobile ticket
Meets animal welfare guidelines
Live guide: English
More


  • All equipment for all activities
  • Kayak, paddleboard, underwater scooter, floating sunbed, snorkeling gear
  • Healthy snacks and non-alcoholic beverages
  • 15 min stone or shell-massage session
  • Snorkeling with stingrays
  • Roundtrip transportation to and from most of the hotels in Punta Cana & Bayahibe area
  • Entry/Admission - Bavaro Beach
What's not included
  • Alcoholic drinks
  • Tips


Start:Multiple pickup locations offered.
    Pickup details
    • You must contact Destination Services Dominican Republic at least 24 hours before your activity date to confirm your reservation and arrange transportation. Use one of the contacts on this voucher: Office hours: Monday to Sunday from 6 .a.m to 8 p.m. Upon pickup, please present your voucher and photo ID in exchange for your activity. Destination Services Dominican Republic will respond within 24 hours to confirm your pickup time.
    Hotel pickup offered
    During checkout you will be able to select from the list of included hotels.
      End:This activity ends back at the meeting point.

        • Not wheelchair accessible
        If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 36211P18

        • Confirmation will be received at time of booking
        • No heart problems or other serious medical conditions
        • Not recommended for pregnant travellers
        • You will receive confirmation of your exact tour departure time when you call to confirm your reservation
        • Minimum age is 13 years
        • Travellers should have a moderate physical fitness level
        • Hotel pickup is available from most hotels in Punta Cana and Bayahibe area. Please arrange pickup from your hotel or a nearby location when you call to confirm your reservation.
        • You should bring a swimsuit, towel, and sunscreen.
        • This tour/activity will have a maximum of 100 travellers

        • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

        If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 36211P18

        From
        AU$241.30
        per adult
        Select date and travellers
        Revenue impacts the experiences featured on this page, learn more.

        Similar experiences

        Itinerary
        • 1
          Spend the day on the unspoiled coast of Bávaro Beach with an experience where you can look beneath the waves at the island's vibrant marine life. Rejuvenate your body with a stone or shell massage, nibble on treats from the health bar, or simply relax beneath the shining Caribbean sun and soak up some rays. With your snorkeling gear prepped, you dive into the warm water by the coral reef below. Get a kiss from the silky-smooth wings of gentle stingrays in the area, or take a kayak or paddleboard into the surf and sunbathe upon a floating mat as you bob in the water. At your 15-minute massage session, choose from either a stone or shell massage to loosen up tightened muscles, or spend a moment with the reflexology therapist. Head to the health bar and ask for a juice and a snack for a quick pick-me-up. Have a glass of Mama Juana before you leave—an island specialty with positive health effects, which some find to be a rather potent aphrodisiac.
        About the operator
        Don’t take it from us – here’s what people have to say about this operator:
        • Destination Services Dominican Republic
          1,361
          Caribbean
          Joined in June 2011
        • Carpy53
          0 contributions
          2.0 of 5 bubbles
          Book airport transfers with Viator not Destination Services
          Tried numerous times to call to book airport travel. Could not talk with anyone, shuttle late, friends booked transportation with Viator no problems. On site agent not available then returned but did nothing to resolve late van. Book with Viator for pleasant trip and support.
          Written 19 January 2025
        • 227deanl
          0 contributions
          1.0 of 5 bubbles
          Paid and confirmed but we were asked to choose another day when we were no longer on vacation!
          I booked the trip and it was all set to go. We were very much looking forward to it! A day before they said that we needed to pick another day because it was no longer available. Very disappointing because we have never had the time or the opportunity to deep sea fish.
          Written 11 January 2025
        • someb351
          0 contributions
          1.0 of 5 bubbles
          This review is about the tour company not the place. TUIMUSEMENT and DESTINATION SERVICES DOMINICAN
          So I booked this for two people yesterday and the email said to show up at 8:25 but maybe come 5-10 minutes earlier. I was there and have proof since I went and got change at the front desk for tipping. No one showed up, I called (the phone number was out of service) the front desk tried. I contacted expedia at 9:10 am and they contacted the company who claimed they showed up but we were not there. Can you imagine how upset we were? Now they will not even give us our money back. Its been crickets from them. Now I have to dispute this with my credit card company. NEVER USE TUIMUSMENT or DESTINATION SERVICES DOMINICAN. YOU WILL BE RIPPED OFF. I am beyond disgusted at their out right lies.
          Written 7 January 2025
        • W4328YFmichellet
          0 contributions
          2.0 of 5 bubbles
          Over rated and over Crowded
          The entry staff were rude and disrespectful. Our group of 9 females who had already purchased a Gold ticket in advance, was ignored and disregarded after asking for the credit card which was used to make the purchase. Even though a screenshot of the ticket which included the QR code along with the confirmation number and drivers’ license was presented. The host even had the nerve to say “It’s not my problem!” What?!!! I was ready to leave at the moment!!! She finally let us in. It’s very crowded, like-packed-bodies forced to touch- The drinks were saturated with sweet syrups, the beer was good. The shows were spectacular! Just amazing! The food was horrible both inside and outside the venue. I’m glad I went for the experience but I don’t need to ever go again…This place is one of the top advertised venues in DR and should be more organized, along with having better hosts (Bilingual) to introduce your business to customers/visitors. Never again lesson learned…
          Written 14 December 2024
        • ronniemoon
          0 contributions
          1.0 of 5 bubbles
          Avoid you have young children not suitable
          We went on this excursion with 2 children 2 years and 5 months old booked through tui rep was told this would be ok to do with kids if not doing buggies we went as a large group with us taking children on safari truck to meet up with the rest of the group at the end of their buggy ride. Absolutely not the case waited in reception area with children till a mini bus took us up to an area where we sat on benches for approx 30 mins then taken to another area with no seating waiting for buggies to return no changing facilities for baby. Then onto a brief tribal dance then to swimming in cave not suitable for young children as a party in the water then onto eating area. To finish the night a party in a small area. Nothing at all for children very hot and lots of partying. The rest of our party enjoyed this but no way suitable for children under the age of 14. This felt like an 18 to 30 excursion avoid avoid if you have young children ended the night exhausted from carrying children around lots of people partying
          Written 21 November 2024
        • 663allaf
          0 contributions
          4.0 of 5 bubbles
          Our experience was great.
          Excellent trip, well organized. Pedro , group lider is charming, smart, spoke all languages, carring. We had a blast. We had dolphins performance as a cherry on the top. I gave only 4 stars because equipment was so old, ripped matrasses and shades, yoga matts useless. Bring the towel and cash for tipping.
          Written 20 November 2024
        • Paradise58292092626
          0 contributions
          1.0 of 5 bubbles
          Worst Service Ever
          I had a transfer to the airport booked with them. Communication was only possible via e-mail. The link they sent me didn't work. No reply to e-mails. So I didn't know if they actually had me on their list and at what time they would pick me up. Finally found a representative in my hotel. She was unfriendly, indifferent and not knowledgeable. Luckily, the guy from TUI next door was willing to help and was able to find the necessary information for me. Pickup came on time. However, the driver seemed quite unfriendly and moody. The bus was old and too small for all the people and their luggage. The driver was permanently speeding and overtaking and drove in a very aggressive way so everyone was feeling uncomfortable and not safe at all. At the airport he let everybody out at the same spot even though for several passengers it was the wrong terminal. I double checked with him if it was the correct terminal and he instisted that it was. Either he had no idea or, more probably, he was too lazy to load part of the people and their luggage again. The only thing the driver was good at, was forcing people to give him a tip. Don't use this service!
          Written 19 November 2024
        • Pioneer46449788164
          0 contributions
          1.0 of 5 bubbles
          Poor Communication For Airport Transfer
          They handled our transportation to and from the airport. The guy said be at the lobby at 2:15pm to head back to the airport at the end of our trip. We waited in the lobby and no one came. I called customer service and they said pick up was actually 1:45pm and sorry for the inconvenience. We had to pay for a taxi to the airport and ran late. Extremely upsetting because the wrong information was given to us, and made us late for our flight and boarding. DEFINITELY DOUBLE CHECK TRANFER TIME!!! Our guy told us the WRONG time and we essentially missed it.
          Written 10 November 2024
        • 8alyshaw
          0 contributions
          5.0 of 5 bubbles
          Pedro was AWESOME
          Me and my bestie had a wonderful time on this excursion! Pedro and his team were absolutely amazing 10/10 would recommend for Pedro’s humor alone but also the AMAZING massage we received I will be dreaming about it until I come back again!
          Written 10 November 2024
        • finashah
          0 contributions
          5.0 of 5 bubbles
          Amazing Anniversary Experience
          My husband and I had the pleasure of attending the Dr. Fish Ocean Spa excursion during our anniversary trip to the Dominican Republic, and it was absolutely amazing! From start to finish, Pedro and his crew provided exceptional service. We enjoyed a relaxing massage, refreshing yoga session, exfoliating body scrub and a detoxifying foot soak. The lunch served was delicious and exceeded our expectations and we even got to see some dolphins! The staff was attentive, kind, and made the experience feel special and personalized. If you’re looking for a unique and rejuvenating experience, I highly recommend Dr. Fish Ocean Spa. It was the perfect way to celebrate our special occasion!
          Written 26 September 2024
        • L7768EQdavidd
          0 contributions
          4.0 of 5 bubbles
          TUI Tour - overall enjoyable experience with highs and lows
          Thursday 23rd May and we were booked on the Higuey and River Yuma Full Day Tour, which we booked through the Tui Rep at our Hotel Riu Palace Macao The cost of the tour was $114 (US Dollars) each this was reduced with a 10% discount to $102.60 (roughly £80). We were collected from our Hotel at about 08.00am, so there was time for breakfast. After a short drive we stopped in a lay by where other guests joined the tour as well as our Guide, Gina or Mama Gina as she referred to herself. She was full of chat from the moment she boarded the coach till we disembarked at the end of the Tour. She gave us historically, social, political, geographical and any other information she could think of. Her explanation about the "social" element of the numerous car wash centres, that we passed, was hilarious. It was always rum time with Mama Gina. At times during the Tour we hoped she would take a break or at least stop talking. The first stop of the Tour was a visit to a family home, we learnt how they survive through the production of coffee and chocolate and tropical fruits. The old man and his were very friendly and welcomed us into their home. We were treated to demonstration of the primitive production of the goods. We were also offered to taste some coffee and chocolate and then to purchase. It was interesting to a point but then became very protracted, we stayed longer than we really wanted to. There was then a stop, not included in the itinerary. H.J Gift Shop (reviewed separately). We were told we would see how cigars were made, which did not happen. Think it was a place where the Guide gets rewarded for bringing tours there. Driving on to Higuey, there was a fleeting stop outside the unusal shaped Basilica Nuestra Señora De La Altagracia. The coach pulled up some distance away, hardly a photo opportunity. Would have preferred to visit the Church rather than the farm element of the Tour. We then visited the sprawling Municipal Market in Higuey (reviewed separately) a strong stomach was required while walking through the meat market. We then made our way to the to the banks of the River Yuma for a short trip along part of the River (reviewed separately River Yuma Tour). After that we travelled a short distance to Boca de Yuma for lunch at Restaurant La Bahía (reviewed separately). After lunch we had half an hour free time to explore the area. We visited Forteleza de Boca de Yuma, a short walk from the restaurant. The Tour then resumed and we were on the road again, after a while we turned off the main road and drove down a track which took through vast areas of sugar cane fields. We then ended up at Batey Los Bloques, Division Baigua (reviewed separately). A Batey is a sugar cane workers town. This was for us the highlight of the tour, it was an experience and we enjoyed the ritual protecting us against Voodoo. We were due back at the Hotel about 17.00 but due to traffic jams and hold ups it was closer to 18.30.
          Written 13 September 2024
        • 329keelinm
          0 contributions
          5.0 of 5 bubbles
          Perfect relaxing day!
          Pedro and the crew were amazing on this trip!! The massage alone was worth it and it was an amazing day. Our meal with the dolphins was the perfect ending to our trip. Yoga was relaxing and the vibes were perfect
          Written 5 September 2024
        • Ebuc
          0 contributions
          5.0 of 5 bubbles
          The Beauty of Glacier National Park, Montana
          Glacier National Park is one the hidden gems of United States National Parks. It is rugged, clean accommodations generous in sharing their facilities for guest travelers. The Park Rangers are very professionalin compliance with local ordinance and regulate traffic on narrow roads, slippery due to melting glaciers and overflow of small waterfalls but the beauty of surrounding is outstanding, truly God's creation for enjoyment of mankind. We rented an Bnb outside of the park for three days, we should have done for a week but some members of the group have limited vacation. The difficult part in going GNP would be transport. My adult kids did the driving on winding roads while I share in driving on flat lands.
          Written 3 September 2024
        • sophm089
          0 contributions
          5.0 of 5 bubbles
          100% worth doing, what an experience!
          Ok, please book this tour if you visit Punta Cana. I wish I could remember all of the staffs name but I’m terrible with names. Three people are on this tour; the driver, tour guide and another member of staff who helps both of them, serving drinks, ensuring we are all together and having a boogie on the bus! So the tour started at 8.40 pick up, we made sure we had some breakfast before we left. The bus is soooo funky, I mean, you can’t miss it! We were greeted so lovely and it was a full bus too! The guide can speak so many languages so no need to worry about that. On our way to our first stop, the tour guide was showing us all the different sights such as people living in the city, how they live, what they do for work, the cost of living, it’s very interesting and guys a huge eye opener to see aswell. It’s so lovely when you see all the people waving at you when you go past in the bus and the children love it. Our first stop was at a family home so to show us the difference in homes out there, one being a 2 or 3 bedroom house and the other being made from metal. We also got to meet the witch of the town which I have to say, was pretty cool as I really witches/spirits things like that. She comes out after ringing her bell, lights a cigar and she saw me and my husband, no pressure to go and see her or anything but because I really like stuff like that, I wanted to go in and she was blessing me with good health and to have lots of babies, she was pressing my tummy a lot and doing many chants and I had to drink the famous MaraJuana drink for good luck. Pretty unreal to experience that. Our next stop was a cigar shop where they handmade cigars and coffee my husband made his own and it was a good experience to see how much work goes into it. After that, we went to visit the local market and for someone who loves her fruit and veg I was in heaven. Fresh fruit and vegetables everywhere, fish, meat, herbs, seeds just everything and it’s interesting to see this is where people come to get their ingredients for their families. We then to visit the cathedral which is just amazing so that’s definitely a must to go in there. Don’t wear shorts or anything showing your legs as you will get asked to cover up I was given a scarf so that’s ok even if you wear something still showing a bit of leg. After that, we went to a local plantation to see how they make coffee, chocolate, coconut oil and cocoa butter. Before that though, they provided us with lunch and it was delicious! Salad, pasta, fish, banana chips (you must try) and drinks. Also on the bus, they provide you with non alcoholic and alcoholic drinks. After we had some lunch and learnt about how they make chocolate and coffee all from scratch, we then headed to Macao beach to have a dip in the lovely sea. It’s a lovely beach and it was a nice way to end our tour. Highly recommend to do this tour when you visit Punta Cana.
          Written 17 August 2024
        • staceye566
          0 contributions
          5.0 of 5 bubbles
          Must do trip
          We did a pirate cruise last year it was not that good when we went to Greece. We booked this here in the DR as we heard great things, well it blew it out of the water this trip was fantastic this is what I wanted when we went to Greece, from the moment we boarded what a great experience something I won’t forget. The staff work hard and we did tip because they deserve it William was our guy brilliant night recommend.
          Written 13 August 2024
        See all 1,361 reviews
        These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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        4.0
        4.0 of 5 bubbles9 reviews
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        These reviews have been automatically translated from their original language.
        This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

        Claire B
        York, England, United Kingdom28 contributions
        5.0 of 5 bubbles
        Aug 2022 • Couples
        Absolutely amazing from start to finish. Everyone that works there is great and made the experience fantastic . We did everything except the massage but that was only because we wanted to do all the others activities.
        Snorkelling was out of this world from the moment we entered the water. Feeding the fish out of your hands gets you up close with so many different fish. Swimming with rays and sharks was fantastic. Watching the rays just appear from underneath the sand, then with the staffs help we were able to get close to them, again amazing. We then did power snorkel in with the sharks was great, helped to keep up with them and move about the space easier. Next we attempted to paddle board, this was so much fun trying to balance and stand up on the boards was hilarious and not as easy as it looks. Last was kayaking nice and relaxing after all the other activities.
        Got to be the best thing we have done on this holiday and would 100% recommend it
        Written 3 September 2022
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear Claire, Thank you for your very positive feedback. Your comments are crucial for us to improve our services and I am glad you had a lovely experience with us and that our team met your needs and expectations. We hope to be your choice for your future holiday destinations. Kind regards, Customer Service team
        Written 10 October 2022
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Ellie R
        23 contributions
        5.0 of 5 bubbles
        Oct 2022 • Couples
        Amazing trip!!!

        The best trip whilst visiting Punta Cana. The staff on the boat were so fun and so happy. We had a good few hours snorkelling in the sea seeing the tropical fish and snorkelling with the sharks and sting rays before we then got back on the boat and had a good dance with everyone including the staff, had lots of drinks which were included and got in the clear blue sea by bavaro beach.

        Make sure you do the half day trip!! Could not recommend enough!! 10/10
        Written 16 October 2022
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear Ellier, Thank you for your very positive feedback. Your comments are very important for us to improve our services and I am glad you enjoyed all the details of this activity and had fun wit our Team members who made this experience memorable for you and met all your expectations and needs. We hope to be your choice for your future holiday destinations. Kind regards, Customer Service team
        Written 17 October 2022
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Gretchen B
        3 contributions
        5.0 of 5 bubbles
        Amazing opportunity to snorkel and visit with nurse sharks and sting rays. Also had an amazing massage as well! Thanks to Ramon for his snorkeling guidance!
        Written 30 June 2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear valued guest, Thank you so much for your positive feedback and the time you have dedicated to write it. Your comments are very important to us to keep our service level up to the standards. We are happy that you have enjoyed every part of the tour and hope to see you back on one of our activities in your future holiday destination. Kind regards, Customer Service team
        Written 21 August 2024
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        HappyTravellerCdn
        Kingston, Canada77 contributions
        2.0 of 5 bubbles
        Over priced. The snorkeling was awesome and the staff assisting with the nurse sharks and stingrays were great. The snack food was mediocre and could be improved for the price. Massages were nice but beds are not hygienic where you put your face.
        Written 14 March 2023
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear Valued Guest, Thank you for your feedback and the time you dedicated to write it. First of all, we are glad you enjoyed the snorkeling experience. However, we are sorry to hear the tour did not meet in total your expectations and needs. Your comments really matter and help us improve our services by applying the corrective actions, in this case regarding the snack food and the hygienic conditions regarding the massage. Your comments are always being taken into consideration to make sure we are offering you the best possible service. Kind regards, Customer Service team
        Written 17 March 2023
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Cristine T
        Northville, MI4 contributions
        4.0 of 5 bubbles
        Mar 2024 • Family
        FUN day of snorkeling with sharks, stingrays, and over coral reefs with gorgeous fish! We also kayaked and received short but refreshing massages. The smoothies were delicious and refreshing and while there was very little food, we weren't there to eat. Immensely enjoyable experience
        Written 8 March 2024
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear valued Guest, Thank you for your very positive feedback. Your comments are very important for us to improve our services and we are glad you had a lovely experience with us and we met your travelling expectations. We hope to be your choice for your future holiday destinations. Kind regards, Customer Service team
        Written 10 March 2024
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Bev L
        Micco, Florida7 contributions
        4.0 of 5 bubbles
        Apr 2023
        Our trip out to the reef was delayed about 45 minutes. The trip out on the boat was fine. If you are used to snorkeling in crystal clear water, you'll be a bit disappointed when you go into the enclosures on this excursion where they have the sting rays and nurse sharks--the water was murky so it was difficult to see them clearly. The staff was nice. I wouldn't recommend the complimentary 15 minute massage--it was too rough--unless that's what you like. The highlight of this excursion was being able to feed the fish that are under the floating dock with leftover day old bread. Creates quite the frenzy.
        Written 18 April 2023
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear valued Guest, Thank you for your feedback. Your comments are very important for us to improve our services and we are glad you had a good experience with us and we met your travelling expectations. We hope to be your choice for your future holiday destinations. Kind regards, Customer Service team
        Written 24 April 2023
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Eva M
        Southampton, UK26 contributions
        5.0 of 5 bubbles
        Very good trip especially when you trying to get over your fears from sharks, they only have nursing sharks so nothing to worry about I'd say, I was terrified at first but they just mind their own business, sting rays are also beautiful to see, the only thing I didn't like was when they tried to get the sting rays out to take pictures with one lady, there's no need to stress the fish for pictures!! Just swim and take your own.... Plenty to do around, snorkeling, paddle boarding, kayaking, massage, just sandwiches and nachos for food but it was ok, drinks are free but no alcoholic drinks. All in all great and exciting trip, I'm glad I found the balls to go in with sharks 😂
        Written 6 May 2022
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear Eva, Thank you for taking the time to review us! We're glad to know you found the courage to conquer your fear of sharks and enjoy such an enriching experience as interacting with such majestic creatures. We really look forward to welcoming you back in your next trip with us! Kind Regards
        Written 12 May 2022
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        lclarktb2017
        Ashington, UK23 contributions
        3.0 of 5 bubbles
        Mar 2022
        Good variety of activities and nice day out. Food was a bit limited/basic and my massage was spoilt by the lady deep sniffing every few seconds. Also there weren't many stingrays in the compound so it was difficult to see them which was a shame. However snorkelling was super with lots of lovely fish, kayaking, paddle boarding etc . Not too many people either which was nice.
        Written 23 March 2022
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear guest, Thank you for sharing your feedback with us. We apologize for the inconveniences during your experience. Kind regards,
        Written 3 April 2022
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        Niels vW
        Hellevoetsluis, The Netherlands2 contributions
        1.0 of 5 bubbles
        Dec 2023 • Couples
        It was all well organized, but that's about it. This has more to do with the taxi to and from the excursion.

        The 'reef' is not there. They are 2 closed basins, one contains stingrays and the other nurse sharks.

        The animals are not treated with respect. You could have a photo taken with a stingray. This involved one of the employees hitting the other with the tail of the stingray.

        The massage was fine. It was supposed to take 15 minutes but unfortunately it wasn't 15 minutes. (This had nothing to do with people waiting or lack of time)

        The smoothie was tasty. The rest of the food had dried out.

        It's not a cheap excursion and what you get for it is truly disgraceful. I wouldn't recommend this to anyone.
        Google
        Written 11 December 2023
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Dear Valued guest, Thank you for your feedback and the time you dedicated to write it. We are really sorry to hear that this service did not meet your expectations and needs. Nevertheless, your comments really matter to our local team to improve the quality's standard service by applying the appropriate corrective actions. Kind regards, Customer Service Team
        Written 12 February 2024
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
        *Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

        Reef Explorer Half Day Trip provided by Destination Services Dominican Republic

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