Departure Point: The driver will wait you in the arrival gate of airport or the hotel lobby or agreed place if you stay in Airbnb holding a sign board with your name.
AirportsHaneda Airport, 3-3-2 Hanedakuko, Ota 144-0041 Tokyo Prefecture
Very happy experience overall. I got a reminder ahead of the event along with the contact details of the driver on the day via WhatsApp. I ended up with a very nice English-speaking female driver who was very gentle with the car.
They didn't confirm prior so i was a bit worried, i emailed them and they got back to me immediately. Arrived early, great driver, lovely vehicle. Definitely use again.
We were greeted as soon as we arrived by a smartly dressed gentleman. He also waited for us while we sorted out our JR passes at the office in the airport. He also gave us information on places we were passing by on the way to our hotel in Shinjuku.
This experience only has a few reviews, but you can read what other travellers have to say about the operator.