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AirAsia - AirAsia Berhad (Malaysia)


2,601 reviews
Headquarters: KLIA Sepang Selangor Darul Ehsan, Sepang 64000 Malaysia 011 62 21 29270999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,601 Reviews from our TripAdvisor Community

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2,601 reviews from our community

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Showing 2,078: English reviews
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

The departure time is quite puncture. Reach Singapore 10 minutes earlier. Overall the service is okay.

Date of travel: December 2018
Southeast Asia Economy Penang - Singapore
Helpful?
Thank ST G
Pekanbaru, Indonesia
Level 6 Contributor
114 reviews
18 helpful votes
Reviewed yesterday
NEW
via mobile

Airasia is well known for its low fare and its actually very reliable. It surely doesn’t have all the frills as other full service airline but for an LCC it was amongst the best in the region. One thing to consider is that you need to be smart enough to calculate how many kg add-on checked baggage you want to...

Date of travel: February 2018
More 
Domestic Economy Kuala Lumpur - Penang

Helpful?
Thank wishtrav
Marang, Malaysia
Level 6 Contributor
156 reviews
168 helpful votes
Reviewed yesterday
NEW
via mobile

This is my first time fly with airasia to banda aceh. The flight is comfortable and smooth. The flight cabin crew is friendly and good. I myself enjoyed my flights with airasia. Thanks to airasia that bring me to banda aceh recently.

Date of travel: September 2018
Southeast Asia Economy Kuala Lumpur - Banda Aceh
Helpful?
Thank yangrizal
Marang, Malaysia
Level 6 Contributor
156 reviews
168 helpful votes
Reviewed yesterday
NEW
via mobile

This flight is the best low cost flight ever. Thanks to airasia that allow us to fly to kuching recently at low price. The stewardess also very friendly. I love to fly next time with airasia. Now everyone can fly.

Date of travel: December 2018
Domestic Economy Kuala Terengganu - Kuching
Helpful?
Thank yangrizal
1 review
Reviewed yesterday
NEW
via mobile

Amitt the flight attendant was possibly the rudest, most illiterate person to be employed by any airline. We had just boarded flight AK6132 on 18 December 2018. Before we started moving, my wife was finally able to get through to our hotel to request our free shuttle pick up at Penang. We had been trying for hours but the spotty...

Date of travel: December 2018
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Domestic Economy Kuala Lumpur - Penang

Helpful?
Thank Raz20000
Chennai (Madras), India
Level 4 Contributor
20 reviews
21 helpful votes
Reviewed yesterday
NEW

Economic. Absolutely no frill. Basic Amenities available. Attitude of staff is not as bad as it is portrayed. They can consider allowing at least 10 kg baggage in the cabin.

Date of travel: January 2018
Southeast Asia Economy Kuala Lumpur - Krabi Town
Helpful?
Thank KMANVENDRA
Shoranur
Level 3 Contributor
21 reviews
13 helpful votes
Reviewed yesterday
NEW

A neat clean value for money airlines, with good helpful staff both on and off board. Wont recommend for really long flights though since its more of an economy class experience.

Date of travel: May 2018
Southeast Asia Economy Kochi (Cochin) - Kuala Lumpur
Helpful?
Thank Nimin U
Kuala Lumpur, Malaysia
2 reviews
Reviewed yesterday
NEW

new plane, fast and efficient check in and luggage drop facilities, friendly crew members but always facing delay issue especially late hour flights

Date of travel: December 2018
Domestic Economy Kuala Lumpur - Kota Kinabalu
Helpful?
Thank HENGPC
Panadura, Sri Lanka
Level 3 Contributor
10 reviews
7 helpful votes
Reviewed 2 days ago
NEW

Food is excellent and the crew also good. The crew service is good and even for baby passengers. Good flight to go anywhere

Date of travel: September 2018
Southeast Asia Economy Colombo - Kuala Lumpur
Helpful?
Thank KasunDeAlwis
Shah Alam, Malaysia
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

Our return flight from Bangkok to Kuala Lumpur on 15 Dec was delayed for 40 mins despite the changing of boarding gate

Date of travel: December 2018
Southeast Asia Economy Kuala Lumpur - Bangkok
Helpful?
Thank Lim s
See travel tips for airlines
“not for business trip as the departure time might be re-timed (quite common).”
275stg, 18 Dec 2018 | Read review
“Try to get the earliest flight to avoid delay happens”
HENGPC, 18 Dec 2018 | Read review
“If you want to travel with cheap fare, you have to book very early or late flight”
siewlay38, 17 Dec 2018 | Read review
“If you are heavy-set like me(Five-Ten, 270 pounds), would recommend the aisle seat and buying extra baggage weight online before you fly.”
JerryJVN, 17 Dec 2018 | Read review
“Prebook meals and luggage. They regularly run out of meals on board.”
satishCE, 17 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About AirAsia - AirAsia Berhad (Malaysia)
Malaysian low-cost carrier AirAsia (AK) operates non-stop flights to more than 75 airports across Malaysia, as well as cities throughout Asia. Its primary hub is located at Kuala Lumpur International Airport (KUL). Secondary hubs can be found at Kota Kinabalu International Airport (BKI), Penang International Airport (PEN), Kuching International Airport (KIA) and Senai International Airport (JHB). Its aircraft feature just Economy Class cabins. AK has a number of affiliate and subsidiary airlines, including AirAsia India, AirAsiaX, AirAsia Zest, Indonesia AirAsia, Philippines AirAsia and Thai AirAsia.
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