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SunExpress


1,593 reviews
Headquarters: PO Box 28, Antalya 07230 Turkey 011 90 444 0 797 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,593 Reviews from our TripAdvisor Community

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1,593 reviews from our community

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Showing 166: English reviews
Vienna, Austria
Level 6 Contributor
536 reviews
70 helpful votes
Reviewed 2 weeks ago via mobile

good flight, fully on time. quite new plane with good seats. bus boarding, only downside was that in antalya airport they do not except the online printed boarding pass, so you have to go counter to get boarding pass. you get a seat allocated or you have to pay extra if you want to choose a seat. i got 5a...

Date of travel: March 2019
More 
Europe Economy Antalya - Vienna

Helpful?
Thank zdaati
1 review
3 helpful votes
Reviewed 2 weeks ago via mobile

I made and reservations for Lufthansa flight and when I get in the plane it was sunexpress airlines It is terrible , unexpectable . I pay for “Lufthansa” and Finaly i flighted with a low cost airline.

Date of travel: March 2019
Europe Economy Frankfurt - Athens
Helpful?
3 Thank g s
Cambridge, United Kingdom
Level 3 Contributor
13 reviews
23 helpful votes
Reviewed 2 weeks ago via mobile

We chose sunexpress because of the flight times We didn’t know what to expect they were amazing... the biggest most comfortable seats lots of legroom and even reclined Service was friendly and efficient Excellent food Will always choose sunexpress in future Only downside is there’s only one flight a week

Date of travel: August 2018
Europe Economy London - Bodrum
Helpful?
Thank thesimpsons126
2 reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

nice fly, the stewardess was very kind. The plane was big enough and could eat and drink at the fly.

Date of travel: February 2019
International Economy Hurghada - Hannover
Helpful?
Thank Anke H
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 12 February 2019 via mobile

Our flight got cancelled 2 weeks before flight without giving any reason. Unable to find an alternative. We booked our hotel separately. Beye bye holiday. Sunexpress is an unreliable airline. Sunexpress sucks!

Date of travel: March 2018
International Economy Dusseldorf - Marsa Alam
Helpful?
Thank Niels C
Santa Cruz de Tenerife, Spain
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 4 February 2019

extremly poor communication, flight cancelled and only found out when i tried to check in, although i had already recieved e tickets, upon check in was told rny RNS contained cancellation code and contact office ( surely that is there job to contact me ), live chat told me even though i had e tickets that are valid, there would...

Date of travel: February 2019
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International Economy Dusseldorf - Marsa Alam

Helpful?
Thank Gary H
Kusadasi, Turkey
Level 4 Contributor
36 reviews
5 helpful votes
Reviewed 16 January 2019

I’ve flown with this airline a few times and always receive great service They’re friendly and professional.

Date of travel: September 2018
Domestic Economy Izmir - Adana
Helpful?
2 Thank Tonyblenk
Cremona, Italy
Level 6 Contributor
937 reviews
171 helpful votes
Reviewed 8 January 2019

Unfortunately even requested to be clear since the biginning the baggage is gone lost and found after 8 days No link between the two (partners?) SunExpress and Lufthansa in the check-in for the Miles account.

Date of travel: December 2018
Europe Economy Izmir - Munich
Helpful?
Thank gianpaolob449
Fairfield, Connecticut
Level 6 Contributor
164 reviews
112 helpful votes
Reviewed 7 January 2019 via mobile

We flew with them to Egypt and back. Pilots great and always kept us informed about where we flying and how long we are going to take. No food or drink so make sure you bring some along. Plenty of leg room for average sized people.

Date of travel: January 2019
International Economy Dusseldorf - Hurghada
Helpful?
Thank AshleyM633
Istanbul, Turkey
Level 4 Contributor
43 reviews
16 helpful votes
Reviewed 4 January 2019

We flew to Rovaniemi, Finland with a private group of 200 people at the end of December,2018 and came back at the beginning of January, 2019. In spite of the adverse weather conditions we have landed and taken off extremely safe. The cabin service staff were also helpful and polite.

Date of travel: January 2019
Europe Economy Istanbul - Rovaniemi
Helpful?
Thank ertuğrul B
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About SunExpress
SunExpress (XQ) is a Turkish airline based in Antalya. It operates from hubs at Adnan Menderes Airport (ADB) and Antalya Airport (AYT). The carrier is jointly owned by Turkish Airlines (TK) and Lufthansa (LH). SunExpress flies to more than 100 destinations, including about 20 cities across Turkey. International flights are available to countries in Europe, Africa and the Middle East. The airline has a fleet of 71 aircraft: Three Airbus A330-200, five Boeing 737-700, three Boeing 737-900ER and 60 Boeing 737-800. Each plane is configured with a single Economy Class cabin.

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