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SriLankan Airlines


767 Reviews
Headquarters: Airline Centre Bandaranaike International Airport, Katunayake Sri Lanka +94-777-771-979 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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767 Reviews from our TripAdvisor Community

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767 reviews from our community

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Showing 580: English reviews
Colombo, Sri Lanka
Level Contributor
914 reviews
358 helpful votes
Reviewed yesterday NEW

A good flight with excellent food & a wonderful cabin crew who was very helpful & very friendly. Can be recommended to any one.

International Economy London - Colombo
Helpful?
Thank DilrukshiH
Singapore, Singapore
Level Contributor
20 reviews
4 helpful votes
Reviewed 4 days ago NEW

The flight cabin was very clean and comfortable. Delicious meal and tasty white wine. Very presentable cabin crew. Good movie selections. The lavatory is clean with complete amenities. its worth flying with Srilankan Airlines!

International Economy Singapore - Muscat Governorate
Helpful?
1 Thank Syed Adam A
London, United Kingdom
Level Contributor
5 reviews
1 helpful vote
Reviewed 4 days ago NEW

The holiday starts pre flight in a comfortable airport lounge, followed by a comfortable seat and flat bed, good food and attentive staff

International Business Class London - Colombo
Helpful?
Thank ElisabethCra
Tehran, Iran
Level Contributor
8 reviews
1 helpful vote
Reviewed 5 days ago NEW

We have a flight with SriLankan Airlines. In march 2017 The most attractive thing is the flight crew's clothing.

Asia Economy Colombo - Male
Helpful?
Thank rostaei8058
Newcastle, Australia
Level Contributor
122 reviews
34 helpful votes
Reviewed 5 days ago NEW

Picked up a great value option from Singapore to Male, which meant we could fly indirect in Business for the price of many direct economy flights. The layover was 2 hours one way and basically straight to the connecting flight on the way back. You get lounge access in Colombo (which is pretty average, but better than nothing) and in...

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Asia Business Class Singapore - Male

Helpful?
Thank Jon H
2 reviews
1 helpful vote
Reviewed 5 days ago NEW

Great flight with very good entertainment, food and drinks. comfortable flight. Good transfers and links. Best value service to Male.

International Economy London - Male
Helpful?
Thank James H
2 reviews
Reviewed 1 week ago

The cabin crew was kind and of good service. The only thing is the food provided can be improved.I had a veg meal and the main dish was not good.It was not much fresh and the taste was also below average.Needs improvement in this part.

Southeast Asia Economy Chennai (Madras) - Singapore
Helpful?
Thank sujivanm
Level Contributor
27 reviews
37 helpful votes
Reviewed 1 week ago via mobile

Wasn't originally supposed to be flying on UL, but due to complications with Cathay Pacific, I was re-routed to CMB via BKK, and the BKK-CMB Ieg was on SriLankan. I was very pleasantly surprised with the service, which was on their A320 aircraft. The seat was comfortable and roomy, the food was delicious, and the flight attendants were remarkably pleasant...

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Asia Business Class Bangkok - Colombo

Helpful?
Thank wlp07
Level Contributor
6 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Flew with my family for our first trip to Srilanka. Check-in (4.5/5) - a bit chaotic but got directed to bag drop area with a very helpful check-in desk staff Entertainment (4.5/5) - fantastic options but not given any headphones, but I guess ok for a short flight Service (2/5) - may be the Stewart attending our area had some...

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Asia Economy Chennai (Madras) - Colombo

Helpful?
Thank Muthu R
St. John's, Canada
Level Contributor
6 reviews
6 helpful votes
Reviewed 2 weeks ago

Average rating for this flight... The negative points were - the somewhat chaotic boarding process (although the large number of wheelchair-bound passengers and the large number of passengers with children didn't help), the rock-hard seat (and this was actually the oldest wide-body aircraft in SriLankan Airlines' current fleet), and the surly cabin crew. The positive points were - the more...

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International Economy Colombo - Dubai

Helpful?
Thank Jerome S
See travel tips for airlines
“Add In-flight entertainment (WiFi, TV, movies)”
rostaei8058, 23 May 2017 | Read review
“Book early for lowest cost”
, 23 May 2017 | Read review
“Just hope that you get to fly on a new (or relatively new) aircraft, and choose your seat in advance.”
JeromeS999, 13 May 2017 | Read review
“Fly with Sri Lankan”
Muditha-Mike, 8 May 2017 | Read review
“Always have e-visa to your destination country while flying with SL airlines. Even if u are allowed to buy one upon arrival.”
693kikap, 4 May 2017 | Read review
Show next 5 travel tips 5 of 10
About SriLankan Airlines
The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.

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