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SriLankan Airlines


4 of 5 stars
210 Reviews
Headquarters: Airline Centre Bandaranaike International Airport, Katunayake Sri Lanka +94-777-771-979 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 65
    Excellent
  • 78
    Very good
  • 38
    Average
  • 21
    Poor
  • 8
    Terrible
Good service

Friendly cabin crew. Good tasty food. Bit old planes. All beverages included, though expensiv... read more

4 of 5 starsReviewed 6 days ago
Don k
,
Klippan, Sweden
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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210 Reviews from our TripAdvisor Community

Write a Review

210 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
Kansas City, Missouri
Level Contributor
101 reviews
13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

They gave me free drinks and great food. Very unexpected (coming from the US). The guys and girls had and awesome uniform and they all looked spotless.

Southeast Asia Economy Bangkok - Kuala Lumpur
Helpful?
Thank JorgeKC
Level Contributor
12 reviews
5 of 5 stars Reviewed 4 days ago NEW

started late in evening from nedumbaserry airport with a raining atmosphere and had a layover stop at Colombo from we were transferred to other flight UL166 , this one was much spacer and comfortable flight than the previous one. then had started to Doha journey of some 0530 hrs had a good warm , quiet experience in the flight ,...

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International Economy Kochi (Cochin) - Doha

Helpful?
Thank sohalakthar786
Klippan, Sweden
Level Contributor
76 reviews
33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Friendly cabin crew. Good tasty food. Bit old planes. All beverages included, though expensiv. Taste of sri lanka before arrival.

International Economy Frankfurt - Colombo
Helpful?
Thank Don k
Manipal, India
Level Contributor
326 reviews
276 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed travelling along with my friends and helping attendant. Journey was very comfortable and pleasant , seats were bit crumpled though.

Asia Economy Bengaluru (Bangalore) - Kandy
Helpful?
Thank Nagnish
Al Jubail, Saudi Arabia
Level Contributor
65 reviews
54 helpful votes
5 of 5 stars Reviewed 1 week ago

The Flight was good with very good leg space ( as i am tall, i need quite a bit of leg space). Flight crew was very good and cooperative and the food served was also good. the ceylon tea was exceptional. Great experince.

Asia Economy Chennai (Madras) - Colombo
Helpful?
Thank Goan44
India
Level Contributor
21 reviews
3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was travelling from London Heathrow to Colombo.The flight was on time . I have taken 9:30 PM Flight from LHR. Cabin crew was courteous and helpful . The Legroom space was OK. The food was tastier and you should try Srilankan Food . There were couple of options for On Screen Entertaintment . The journey was comfortable .

International Economy London - Colombo
Helpful?
Thank Arunvivek
Sydney, Australia
Level Contributor
28 reviews
6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the time of check-in at Bangkok airport they knew who and where I was travelling to the greeting was exceptional and cheerful on board the first leg from Bangkok to Columbo there was myself and another passenger only in business class however the crew also helped out in economy class I would just drive your end and down to...

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International Business Class Bangkok - London

Helpful?
Thank Nik T
London, United Kingdom
Level Contributor
32 reviews
35 helpful votes
2 of 5 stars Reviewed 1 week ago

The flight out to Sri Lanka was ok. Completely chaotic boarding, but otherwise fine. Bit disappointing to have same movie options on the return, previously had different ones on the way back with other airlines, but there are a lot to pick from. There was one particular air hostess who was completely clueless, they ran out of some of the...

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International Economy Bogota - London

Helpful?
Thank harrietty13
Chennai (Madras), India
Level Contributor
13 reviews
5 of 5 stars Reviewed 2 weeks ago

Big flight very comfortable, on time flights. None can feel bore in flight every one can enjoy non stop videos,songs movies in front of their seat a television is fitted. One important thing is you should keep your head set at boarding it help to enjoy the videos. Food in plan is really super i loved the food and even...

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Asia Economy Chennai (Madras) - Colombo

Helpful?
Thank Sanath K
London, United Kingdom
Level Contributor
20 reviews
16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We managed to get a good business class deal with SriLankan airlines as part of our holiday package and happily snapped it up. The Airbus A330 (4R-ALQ) is only one year old and was still in pristine condition. The seat was fantastic, the IFE was a bit limited but the screen was huge. The catering was not quite as good...

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International Business Class London - Colombo

Helpful?
1 Thank twinotterfan
See travel tips for airlines
“Reasonable fare flights”
 of 5 stars sanath270, 15 Jul 2016 | Read review
“Just enjoy your flight with their services!”
 of 5 stars PieBerry248, 6 Jul 2016 | Read review
“Just travel with children!”
 of 5 stars thepieteam5, 4 Jul 2016 | Read review
“Suggest business class is good. The meal, beverage and overall service is very nice. Isle seat for me.”
 of 5 stars RenukaPandit, 26 Jun 2016 | Read review
“book your seat online, and also you can choose the food you want.”
 of 5 stars G5h, 21 Jun 2016 | Read review
Show next 5 travel tips 5 of 10
About SriLankan Airlines
The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.

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